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All properties in District of North Vancouver, British Columbia, Canada

SureStay Hotel by Best Western North Vancouver Capilano

No-frills hotel in District of North Vancouver

  • Free WiFi and free parking
From
$75

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  • SureStay Hotel by Best Western North Vancouver Capilano
  • SureStay Hotel by Best Western North Vancouver Capilano
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  • SureStay Hotel by Best Western North Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano. Image 1 of 38
1 / 38SureStay Hotel by Best Western North Vancouver Capilano
1634 Capilano Road, District of North Vancouver, V7P 3B4, BC, Canada
7.8.Good.
  • , x x, 1 x , ,

    Jul 18, 2020

  • I thought it was in a great location, clean, friendly staff. I’d be happy to stay there…

    Mar 7, 2020

See all 477 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Safe
Quiet
Dining options
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 74 guestrooms
  • Housekeeping (on request)
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Air conditioning

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Hair dryer
  • Cable TV service

What’s around

  • In Pemberton Heights
  • Park Royal - 15 min walk
  • Burrard Inlet - 22 min walk
  • Capilano Suspension Bridge - 27 min walk
  • Prospect Point - 33 min walk
  • Lion's Gate Bridge - 33 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Bedrooms, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 Queen Bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Location

1634 Capilano Road, District of North Vancouver, V7P 3B4, BC, Canada
  • In Pemberton Heights
  • Park Royal - 15 min walk
  • Burrard Inlet - 22 min walk

What’s around

Landmarks

  • In Pemberton Heights
  • Park Royal - 15 min walk
  • Burrard Inlet - 22 min walk
  • Capilano Suspension Bridge - 27 min walk
  • Prospect Point - 33 min walk
  • Lion's Gate Bridge - 33 min walk
  • Ambleside Park - 33 min walk
  • Stanley Park - 38 min walk
  • Vancouver False Creek Seawall - 39 min walk
  • Lonsdale Quay Seabus Terminal - 2.5 mi / 4 km
  • Lonsdale Quay Market - 2.5 mi / 4 km

Getting around

  • Vancouver International Airport (YVR) - 26 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 8 min drive
  • Pitt Meadows, BC (YPK) - 39 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 115 min drive
  • Vancouver Waterfront Station - 8 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 11 min drive
  • Pacific Central Station - 11 min drive

At a glance

Hotel size

  • This hotel has 74 rooms

Arriving/leaving

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • No alcohol served onsite
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • Braille signage
  • Closed-captioned TV

Languages Spoken

  • English
  • Farsi
  • Filipino
  • French
  • Hindi
  • Korean

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Breakfast costs between CAD 15 and CAD 35 for adults, and CAD 5 and CAD 8 for children (approximately)

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Best Western Capilano
  • North Vancouver Best Western
  • Best Western Capilano Inn District of North Vancouver
  • Best Western Capilano District of North Vancouver
  • Surestay By Vancouver Capilano
  • SureStay Hotel by Best Western North Vancouver Capilano Hotel
  • Best Western Capilano Inn
  • Best Western Capilano Inn North Vancouver
  • Best Western Capilano North Vancouver
  • Capilano Best Western
  • Capilano Inn
  • Best Western Capilano Hotel North Vancouver
  • Best Western Capilano Inn And Suites
  • Best Western North Vancouver

*See fees and policies for additional details or extra charges

FAQs

  • Yes, SureStay Hotel by Best Western North Vancouver Capilano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 1:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Denny's (3-min walk), La Cucina (8-min walk), and Tomahawk Restaurant (11-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (28-min drive) is nearby.
7.8.Good.
  • 2.0.Poor

    DO NOT STAY HERE. Pay a little more money and go somewhere else. Everything is old and rundown and service is no where near what you should get.

    1 night romance trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It very nice property, thank you for letting us stay at your hotel

    1 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The place was okay for the price, except for two problems. The wi fi could only accommodate one device at a time. There were two of us, and we each had a phone and a laptop, so it was a pain. The heater didn't work and just blew cold air at us. I fell asleep early and didn't have the energy to even bother telling the front desk.

    1 night trip, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great ski spot. Convenient to amazing ethnic restaurants in Lonsdale. Easy access to the city. Good price. Convenient breakfast. Plenty of parking.

    2 night trip with friends, Jan 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good to go

    2 night trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Fuss free check in/check out. Helpful front desk to provide quick guide on suurounding area ...

    1 night family trip, Dec 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It was fine. Nothing fancy but not too far from Horseshoe Bay. Will stay again.

    1 night family trip, Dec 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved our stay and we loved the area We will most definitely be coming back

    ChristinaS, 3 night family trip, Dec 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is older however the room was impeccably clean. The bathroom was modernized.

    Aaron, 5 night family trip, Nov 24, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Bands of children were running in the hallways, yelling and unattended during the evening. A woman was either having a addiction crisis or other issue and screaming profanities in the parking lot for an hour. Bathroom smelled liked urine. Overuse of air fresheners in the room. Beds are uncomfortable.

    2 night romance trip, Nov 8, 2019

    Verified Expedia guest review

See all 477 reviews