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All properties in Galena, Illinois, United States of America

Best Western Galena Inn & Suites

Galena hotel with outdoor pool and indoor pool

  • Free full breakfast, free WiFi, and free parking
From
$63

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Suite, 1 King Bed, Non Smoking, Jetted Tub - Guest Room
  • Suite, 1 King Bed, Non Smoking, Jetted Tub - Guest Room
  • Indoor Pool
  • Indoor/Outdoor Pool
  • Suite, 1 King Bed, Non Smoking, Jetted Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Jetted Tub - Guest Room. Image 1 of 81
1 / 81Suite, 1 King Bed, Non Smoking, Jetted Tub - Guest Room
9923 West US Route 20, Galena, 61036, IL, United States of America
8.4.Very Good.
  • Amenities were fine except no comforter on bed. People next to us talked loud and smoke…

    Oct 16, 2021

  • The room was pretty big. And breakfast was okay. But we saw bugs in the bathroom, in the…

    Oct 15, 2021

See all 471 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Safe
Easy parking
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Mississippi River - 1 min walk
  • Grant Home - 7 min walk
  • Washburne House Historic Site - 10 min walk
  • Belvedere Mansion - 11 min walk
  • Galena-Jo Daviess County History Museum - 17 min walk
  • Old Market House - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Jetted Tub

What’s around

Landmarks

  • Mississippi River - 1 min walk
  • Grant Home - 7 min walk
  • Washburne House Historic Site - 10 min walk
  • Belvedere Mansion - 11 min walk
  • Galena-Jo Daviess County History Museum - 17 min walk
  • Old Market House - 17 min walk
  • Old Blacksmith Shop - 19 min walk
  • Dowling House - 19 min walk
  • West Street Sculpture Park - 21 min walk
  • Horseshoe Mound - 45 min walk
  • Galena Golf Club - 3.6 mi / 5.8 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive
map
See on map
9923 West US Route 20, Galena, 61036, IL, United States of America

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Coffee/tea in a common area

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Accessible bathtub
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Fees & policies

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

Also known as

  • Best Western Designer
  • Best Galena & Suites Galena
  • Best Western Designer Inn Suites
  • Best Western Galena Inn & Suites Hotel
  • Best Western Galena Inn & Suites Galena
  • Best Western Galena Inn & Suites Hotel Galena
  • Best Western Designer Galena
  • Best Western Designer Inn
  • Best Western Designer Inn Galena
  • Designer Inn
  • Best Western Designer Hotel Galena
  • Best Western Galena
  • Galena Best Western

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Best Western Galena Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Blaum Bros Distillery (9-min walk) and Otto's Place (12-min walk).
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. Best Western Galena Inn & Suites also has a 24-hour fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Galena

    Everything was clean and quiet. Would have liked more bathroom counter space

    2 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The building could definitely use some work. Damaged ceiling tiles in the hallway, dehumidifier running in the hallway attempting to combat the moisture. The parking lot was all broken up and lots of trash laying around. Our room was nice. However, the jetted tub was not clean so we had to clean it before we could use it. The bathroom was clean but the removable shower head was broken. The mattress was lumpy and showed its age. Despite the downfalls of the building, the staff was very friendly, polite, and helpful. The pool looked nice with an inside and outside portion. The hot tub was empty and obviously in disrepair. We made the best of our stay and hope to see continued improvements on future stays.

    Amanda, 1 night trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Comfortable beds clean rooms good food

    Donna, 2 night family trip, Sep 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay

    Very clean and great breakfast.

    1 night trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place with great location

    Great location, walkable to all tourist attractions (just shy of 1-mile walk to Main St. in town). Parking in town is hard to get, so this provides great value. Hotel room and accommodations were all very good - free hot breakfast was also good.

    Scott, 1 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Close to all the small shops

    Lex, 1 night trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Stay

    It was good

    Karen, 1 night business trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Front desk gentleman was very honest, kind and helpful.

    Dorothea, 1 night trip with friends, Aug 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was clean but disappointed in the room as a whole for the price we paid.

    James, 1 night family trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    2 night romance trip, Jul 16, 2021

    Verified Expedia guest review

See all 471 reviews