Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Galena, Illinois, United States of America
1 room, 2 adults

Best Western Galena Inn & Suites

2.5-star2.5 stars
9923 West US Route 20, Galena, IL, 61036, United States of America

Galena hotel with outdoor pool and indoor pool
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Illinois may have travel restrictions in place due to COVID-19. Find out more

  • The shower head was cracked. So water spayed out to the sink. Got no sleep due to the…Oct 24, 2020
  • We had a great time considering the Covid requirements.Oct 20, 2020

Best Western Galena Inn & Suites

from $72
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Jetted Tub

What’s around Best Western Galena Inn & Suites

Landmarks

  • Grant Home - 7 min walk
  • Washburne House Historic Site - 10 min walk
  • Belvedere Mansion - 11 min walk
  • Galena-Jo Daviess County History Museum - 17 min walk
  • Old Market House - 17 min walk
  • Old Blacksmith Shop - 19 min walk
  • Dowling House - 19 min walk
  • West Street Sculpture Park - 21 min walk

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Illinois may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free extended parking on site

  • Free RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Coffee/tea in a common area
Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Accessible bathtub
  • Wheelchair-width doorways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Best Western Galena Inn & Suites’s small print

Also known as

  • Best Western Designer
  • Best Galena & Suites Galena
  • Best Western Designer Inn Suites
  • Best Western Galena Inn & Suites Hotel
  • Best Western Galena Inn & Suites Galena
  • Best Western Galena Inn & Suites Hotel Galena
  • Best Western Designer Galena
  • Best Western Designer Inn
  • Best Western Designer Inn Galena
  • Designer Inn
  • Best Western Designer Hotel Galena
  • Best Western Galena
  • Galena Best Western

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Galena Inn & Suites

  • Does Best Western Galena Inn & Suites offer free cancellation for a full refund?
    Yes, Best Western Galena Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Galena Inn & Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Galena Inn & Suites?
    Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Is there a pool at Best Western Galena Inn & Suites?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Best Western Galena Inn & Suites?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Galena Inn & Suites?
    You can check in from 3 PM to 3:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Galena Inn & Suites?
    Yes. Nearby restaurants include Blaum Bros Distillery (9-min walk) and Otto's Place (12-min walk).

Recent reviews

Very Good 8.4 From 487 reviews

Very Good 8.0
All was well. But the ceiling was dirty and there was a bug crawling. Could do with some remodeling but otherwise it was a nice stay
Lauren, us1 night trip
Exceptional 10.0
October stay!
The hotel was very clean and comfortable, felt very safe. Good location, easy in and out.
us3 night family trip
Exceptional 10.0
great hotel.
Great hotel. Close to Main Street. Very comfy.
Margarita, us1 night family trip
Good 6.0
Nice but small bathrooms
us2 night trip
Fair 4.0
GO ELSEWHERE!
I was very disappointed as when we went to our room it was NOT what we had requested or paid for. We went to the front desk rang the doorbell 6 times before we were finally helped. We were then told that room was already booked! He basically said i dont know what to tell you. The room was very outdated, the paint was peeling, and was overall just ran down. The bed was horrible! It felt like a tramloline and you could feel the springs. It was not worth the cost for the night!! Go elsewhere!
William, us1 night trip
Exceptional 10.0
The spacious room
Patricia, us2 night trip
Good 6.0
Busted fish and bad smell
Staying in the pearl of the sea room. Awesome decor minus the missing fish tank which is the center piece of the room. Was told that it "busted 2 months ago"
Laura, us3 night trip
Exceptional 10.0
clean and spacious
Very clean and spacious rooms
Lawrence, us3 night trip
Good 6.0
No access to Internet. When ask for help, the customer service desk had no clue and it seemed like he did care at all. No follow up. Also quality of water at the hotel is questionable. They should be using Water softeners. When washing your hands at the Faucet call taking a shower do you have an impression like the water is sliding through your body. Horrible quality of water.
Arkadiusz R., us2 night trip
Poor 2.0
Bed were comfy but that’s about all that was good
Pool was dirty and very small not a lot of room. Our room smelled like smoke and the little porch was covered in cigarette butts. Found a tick in the room and lived with three flies for the whole trip.
maria, us3 night trip with friends

Best Western Galena Inn & Suites

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