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Best Western Plus Alpen Resort Hotel, Zermatt

4 starsHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Spissstrasse 52ZermattVS3920Switzerland, 866-925-8648

Zermatt ski-in/ski-out hotel with ski storage, ski passes
  • Free hot/cold buffet breakfast and free WiFi
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
  • We went there to ski I would go back- the hotel location was great for being close to…Mar 22, 2017
  • We had a wonderful stay. The facilities were beautiful and included an expensive spa with…Oct 3, 2016
123See all 123 Hotels.com reviews
From 596 reviewsTripAdvisor Traveller Rating

Best Western Plus Alpen Resort Hotel, Zermatt

Hotel Info: 866-925-8648

from $79
  • Economy Double Room, Balcony
  • Standard Apartment, Ground Floor
  • Panoramic Double Room, Balcony, Mountain View (Matterhorn)
  • Standard Room, 2 Single Beds, Non Smoking, Mountain View
  • Family Room
  • Standard Room, 2 Single Beds, Non Smoking, Mountain View
  • Economy Double Room, 2 Single Beds
  • Panoramic Double Room, 2 Single Beds
  • Standard Room, Balcony, Mountain View
  • Family Apartment, 2 Bedrooms, Terrace
  • Family Room, Non Smoking, Balcony (Panorama, 2 Adults + 2 Children)
  • Triple Room
  • Standard Room, 3 Single Beds, Ground Floor
  • Economy Room, 2 Single Beds, Terrace
  • Economy Room, 1 Single Bed, Terrace
  • Standard Room, 2 Bedrooms, Non Smoking (no kitchen)
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Balcony, Mountain View
  • Economy Single Room
  • Economy Single Room, Mountain View
  • Family Suite, 2 Bedrooms
  • Family Room, Balcony, Mountain View
  • Family Room, 3 Single Beds, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Best Western Alpen Resort
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • No parking

Also known as

  • Alpen Resort
  • Best Western Alpen Hotel Zermatt
  • Zermatt Best Western
  • Best Western Zermatt
  • Best Western Alpen
  • Best Western Alpen Resort
  • Best Western Alpen Resort Zermatt
  • Best Western Alpen Zermatt
  • Best Western Plus Alpen Resort Hotel Zermatt
  • Best Western Plus Alpen Resort Hotel
  • Best Western Plus Alpen Zermatt
  • Best Western Plus Alpen

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 70.00 per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Ski-in/ski-out access
  • Ski storage
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa tub
  • Steam room
  • Ski passes available
  • Tennis on site
  • Sauna
  • Arcade/game room
Working away
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Ski lifts nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Best Western Plus Alpen Resort Hotel, Zermatt’s small print

Also known as

  • Alpen Resort
  • Best Western Alpen Hotel Zermatt
  • Zermatt Best Western
  • Best Western Zermatt
  • Best Western Alpen
  • Best Western Alpen Resort
  • Best Western Alpen Resort Zermatt
  • Best Western Alpen Zermatt
  • Best Western Plus Alpen Resort Hotel Zermatt
  • Best Western Plus Alpen Resort Hotel
  • Best Western Plus Alpen Zermatt
  • Best Western Plus Alpen

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for CHF 70.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Best Western Plus Alpen Resort Hotel, Zermatt

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