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Hotel Cristal München, Munich

4-star4 stars
Schwanthalerstr. 36, Munich, BY, 80336, Germany

4-star hotel with restaurant, near Karlsplatz - Stachus
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 765 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room is all right
Value
Fairly good value for money

Hotel Cristal München, Munich

from $71
  • Standard Single Room
  • Standard Double or Twin Room
  • Comfort Double Room
  • Deluxe Triple Room, 1 Bedroom

What’s around Hotel Cristal München, Munich

Landmarks

  • In Munich City Centre
  • Theresienwiese - 13 min walk
  • Church of Our Lady (Frauenkirche) - 17 min walk
  • Rathaus-Glockenspiel - 17 min walk
  • Marienplatz - 17 min walk
  • Viktualienmarkt - 18 min walk
  • Pinakothek der Moderne - 21 min walk
  • Old Pinakothek - 21 min walk

Getting around

  • Munich (MUC-Franz Josef Strauss Intl.) - 29 min drive
  • Munich Central Station - 6 min walk
  • Heimeranplatz Station - 28 min walk
  • Donnersbergerbrücke Station - 29 min walk
  • Central U-Bahn - 5 min walk
  • Theresienwiese U-Bahn - 7 min walk
  • Karlsplatz (Stachus) Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4 PM-4 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Meeting rooms
  • Conference space size (feet) - 1981
  • Conference space size (meters) - 184
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • 80-cm flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Cristal München, Munich’s small print

Also known as

  • Best Western Cristal
  • Best Western Cristal Munich
  • Best Western Hotel Cristal
  • Best Western Hotel Cristal Munich
  • Hotel Cristal München Munich
  • Hotel Cristal München
  • Cristal München Munich
  • Cristal München

Policies

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Refundable deposits

    Pet deposit: EUR 15.00 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

Self parking costs EUR 15 per night

Rollaway beds are available for EUR 30.0 per day

Buffet breakfast is offered for an extra charge of EUR 16 for adults and EUR 9 for children (approximately)

Cribs/Infant beds are available for EUR 20.0 per stay

Pets are allowed for an extra charge of EUR 15.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 695 reviews

Exceptional 10.0
Great hotel with a lovely lounge and bartender after a long day of site seeing
Deborah, usFamily trip
Fair 4.0
Horrendous Hotel in Convenient part of town
I (43 yo) travelled with my parents (70 yo) throughout Germany. This hotel is horrendous but in a convenient location. The lobby is nice and clean and looks modern but once you get upstairs the rooms are dirty, worn-down and old. I had a booked a suite so that I could get a sofa bed. When we got to the room, it was a small, stained white couch with no pull out sofa. When I asked the front desk what happened to the pull out bed - they said it was a "sleeper sofa". there is no way any adult could comfortably sleep on this couch - plus they did not include any linens, pillows or blankets. The couch was so clearly stained and disgusting that we didn't dare sit on it. After complaining about all this, the front desk had to ask the manager permission to give me a cot for the stay. The cot was comfy and made the experience tolerable. The rest of room was clearly not cleaned well, stains on the counters that should have been wiped off. The room had a big window, but had a fire escape outside of it and I feared if we left the window open, someone could easily get into our room off the escape. The shower head could not detach but was at a level beneath your head, so you had to duck to clean your hair. They never gave us enough towels (only 2) even though the room was clearly booked for 3 adults. On the last day, I asked for a towel and they said the cleaning staff had left and they couldn't access any so I would just have to deal. Not good customer service.
Heather, usFamily trip
Very Good 8.0
The hotel staff was very friendly and helpful, room was very good and clean with free wifi. They helped us get tours and booked them for us, everything was great.
Kenneth, usRomance trip
Exceptional 10.0
Munich
A little bit noisy every night.
alfred, usRomance trip
Very Good 8.0
You get what you pay for
Pros: very close to Munich Central Station and Theresienwiese, low price, very friendly and accommodating staff. Cons: you can only have 2 devices on WiFi, the area around the hotel is not very nice, and lack of comfort while sleeping. We had the air conditioning on all the way cold and it was still blowing out warm air. We tried sleeping with the window open but the street noise was so loud that we weren't able to fall asleep.
Christopher, us4 night romance trip

Hotel Cristal München, Munich

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