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Best Western Raphael Hotel Altona

Photo gallery for Best Western Raphael Hotel Altona

Comfort Room, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Best Western Raphael Hotel Altona

Best Western Raphael Hotel Altona

3.5 star property
3.5-star hotel with bar/lounge, near Reeperbahn

7.8/10 Good

699 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
  • 24/7 front desk
Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

Room options

About this area

What's nearby

  • In Altona
  • Reeperbahn - 17 min walk
  • Fish Market - 13 min drive
  • Elbe Philharmonic Hall - 12 min drive
  • Hamburg City Hall - 14 min drive
  • Miniatur Wunderland - 18 min drive
  • Hagenbeck Zoo - 15 min drive
  • Volksparkstadion - 17 min drive

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Hamburg-Altona Station - 3 min walk
  • Holstenstraße (Holstenplatz) Bus Stop - 16 min walk
  • Holstenstraße Station - 18 min walk
  • Königstraße S-Bahn - 13 min walk
  • Reeperbahn S-Bahn - 20 min walk
  • Bahrenfeld S-Bahn - 27 min walk

Restaurants

  • Alem do Tejo - 2 min walk
  • Klippkroog - 4 min walk
  • BOK - 4 min walk
  • Sharri Bistro - 5 min walk
  • Coffee Fellows - 5 min walk

About this property

Best Western Raphael Hotel Altona

Best Western Raphael Hotel Altona puts you 0.9 mi (1.4 km) from Reeperbahn and 2.5 mi (4.1 km) from Miniatur Wunderland. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Also, this hotel is 3.5 mi (5.7 km) from Hagenbeck Zoo. The helpful staff and location get great marks from fellow travellers. Public transportation is close by: Königstraße S-Bahn is only 13 minutes on foot.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge

What to do

  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • Library
  • Television in common areas
  • Sauna

Accessibility

  • Lift

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 per person

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Self-parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Best Western Raphael Hotel Altona
Best Western Raphael Hotel
Best Western Raphael Altona
Best Western Raphael
Best Raphael Altona Hamburg
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

Does Best Western Raphael Hotel Altona offer free cancellation for a full refund?
Yes, Best Western Raphael Hotel Altona does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Raphael Hotel Altona?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Raphael Hotel Altona?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Raphael Hotel Altona?
Yes. Self-parking costs EUR 12 per day.
What are the check-in and check-out times at Best Western Raphael Hotel Altona?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Best Western Raphael Hotel Altona?
No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) and Casino Esplanade (6-min drive) are both nearby.
What is there to do at Best Western Raphael Hotel Altona and nearby?
Have fun with nearby activities such as cycling and hiking. Best Western Raphael Hotel Altona also has a sauna.
Are there restaurants at or near Best Western Raphael Hotel Altona?
Yes. Nearby restaurants include Klippkroog (4-min walk), BOK (4-min walk) and Sharri Bistro (5-min walk).
What's the area around Best Western Raphael Hotel Altona like?
Best Western Raphael Hotel Altona is in Altona, a short 3-minute walk from Hamburg-Altona Station and 17 minutes' walk from Reeperbahn. The local area is central and popular for its beaches.

Reviews

7.8

Good

8.7/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The property was great. My room was clean and spacious and the bathroom was wonderful!
Meghan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

There was nobody at the front desk when I wanted to check out at 5 in the morning.
Amie G., 1-night trip
Verified Expedia guest review

8/10 Very good

Rebecca, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Excellent
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Great location easy access to restaurants and trains
Leonora, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.
Rita, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff were friendly and helpful
Erica, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy place for a good price.
We really liked this hotel. It's not far from downtown, but doesn't have a downtown price tag. Breakfast can be purchased separately. They have an arrangement with a parking garage where you can park your car, but it's quite expensive. We paid at a parking meter (with a credit card) to park in the street next to the hotel, for maybe 1/3 the cost.The furniture is a little dated, but very functional. It's not the Ritz, but it's just right for the price. We had a great view of the Tivoli Gardens amusement park from our window.
Brooks, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Close to the station. Clean good price and good service, all you need really.
David, 2-night family trip
Verified Hotels.com guest review