Best Western Inn & Suites

Photo gallery for Best Western Inn & Suites

Primary image
Outdoor pool
Outdoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Best Western Inn & Suites

Best Western Inn & Suites

2.5 star property
New Braunfels hotel with outdoor pool and conference center

7.4/10 Good

833 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
The price is $91
Price available on 8/28/2022
Map
1493 N I-H 35, New Braunfels, TX, 78130-2816
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Spa tub
  • 24-hour business center
  • Conference center
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Gruene Hall - 6 min drive
  • Schlitterbahn New Braunfels Waterpark and Resort - 11 min drive
  • Landa Park - 7 min drive
  • San Marcos Premium Outlets - 11 min drive
  • Whitewater Amphitheatre - 23 min drive

Getting around

  • San Antonio International Airport (SAT) - 32 min drive
  • San Marcos Station - 17 min drive

About this property

Best Western Inn & Suites

Best Western Inn & Suites puts you within a 15-minute drive of Schlitterbahn New Braunfels Waterpark and Resort. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers say great things about the breakfast and nearby shopping.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (700 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • Spa tub

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Frequently asked questions

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.9/10

Staff & service

6.9/10

Amenities

7.3/10

Property conditions & facilities

6.6/10

Eco-friendliness

2/10 Poor

Don’t stay at best western !!!
The hotel was not even a 1 star. Carpet dirty, beds sloppy made. No snacks in machine. No soap to buy for washers. The door to our room never sealed. People parting outside our room til 3am. Stains on chairs and beds. No hot water! This is by far the worst hotel I have stayed in. I hope that who ever reads this doesn’t not have the experience that me and my family had. The pictures online are very old and mis leading.
James, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Bed in the room needs to be replaced, it sinks in the middle. 2 light bulbs need to be replaced, they don't work. Bathroom door is difficult to close. Room door stays open.
Kimberly, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Tammy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jon, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Brent, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Won’t Stay Here Again
Room was not clean. Found hair in the shower and soap dispensers. Furniture is old n scratched. Carpet worn. Black plastic looking curtains on window. No elevator to 2nd floor. My husband n I are 75 n 72 years old n we had to climb outdoor stairs to get our luggage n ice chest to our room in 98 degree heat. Front desk refused to move us to a first floor indoor room.
Irma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

our stay was great
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gabriella, 2-night trip
Verified Hotels.com guest review