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Ruthin Castle Hotel & Moat Spa, Ruthin

4 stars4 stars
Castle StreetDenbighshire, RuthinWalesLL15 2NUUnited Kingdom, 800-491-6126
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Excellent4.2 / 5
  • We so enjoyed our stay at Ruthin Castle. It was such a unique experience to be able to…Oct 13, 2016
  • woke up the first morning to a flat on the rental, staff called AA to help me get the…Oct 13, 2016
111See all 111 reviews
From 2,042 reviewsTripAdvisor Traveller Rating

Ruthin Castle Hotel & Moat Spa, Ruthin

Hotel Info: 866-539-8117

from $128
  • Suite, 1 Double Bed with Sofa bed (Sovereign Suites)
  • Royal Room, 1 King Bed (Prince of Wales Royal Room)
  • Royal Room
  • Standard Room, 1 Double or 2 Twin Beds (Regal Room)
  • Standard Room, 1 Double or 2 Twin Beds (Noble Room)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Other information

  • Smoke-free property

In the hotel

Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Fishing on site
  • Bicycle rentals nearby
  • Number of spa tubs - 3
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms 6
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built 1277
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Moat has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath and a sauna.

Guests under 16 years old are not allowed in the spa.

Recent reviews

Excellent 4.2 /5 from 111 reviews

Ruthin Castle Hotel & Moat Spa, Ruthin
Fair2.0 / 5
Port condition
Service at breakfast abysmal. Condition of room poor. Great location.employees very unhappy due to low pay they said. Never smiled. Invest a few dollars on maintenance. Elevator stopped several times. Looks like Igor'S elevator in Transylvania
Romance trip
Ruthin Castle Hotel & Moat Spa, Ruthin
Excellent4.0 / 5
Nice place. Very interesting and very comfortable, but not a 5 star. Worth the stay here.
1 night romance trip
Ruthin Castle Hotel & Moat Spa, Ruthin
Outstanding5.0 / 5
Lovely "castle" stay
I booked this room because I really wanted to stay at a castle while we were in Wales. And while Ruthin Castle is a castle, the rooms didn't have that feel at all. Don't get me wrong, the room was lovely, nicely decorated, very comfortable bed, and a beautiful bathroom, but it was all very modern. On the inside, the Castle looks like just about any other nice hotel. There might be rooms that are more "castle-y" but the base rooms definitely are not. The grounds are beautiful, and it's a quick walk into town Overall, it was a lovely stay.
1 night romance trip
Ruthin Castle Hotel & Moat Spa, Ruthin
Outstanding5.0 / 5
Great hotel
Upon arrival we were upgraded to a suite which was really nice. Beds were comfortable. The only problem we encountered was with the water draining down the tub and sink, seemed clogged but we found that happened at a few places we stayed at through out our 13 day travels. Hotel was easy to find using our GPS. We really enjoyed a night stay in the castle!
1 night family trip
Ruthin Castle Hotel & Moat Spa, Ruthin
Good3.0 / 5
Disappointing grandeur.
Receptionist very cool, not welcoming at all. Room was cosy, bed was comfortable with crisp clean sheets. Had to call for plumber to attend to the free standing victorian type bath, as the plug was not tight enough to prevent water escaping down the plughole. Water pressure was too low, resulting in only a slow trickle. Public areas, restaurant and bar were very pleasant as were the staff. Whole place needed a good clean through and new lick of paint. Could be stunning....lots of potential, but this visit was not value for money. Disappointing.
1 night romance trip

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Ruthin Castle Hotel & Moat Spa, Ruthin

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