Deep in a national park, Ruthin Castle Hotel offers a haven of tranquility with its garden, arcade/game room, and hiking/biking trails. Indulge in aromatherapy at the onsite spa BAZAAR or unwind by the fireplace in the lobby while staying connected with free WiFi. Previous guests rave about the breakfast and helpful staff.
When visiting Ruthin, Ruthin Castle Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. A bar/lounge, a fitness center, and a sauna are other highlights at this boutique hotel. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
58 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (fees apply)
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1277
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Fitness center
Arcade/game room
Full-service spa
5 hot tubs
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Banquet hall
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in public areas
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Housekeeping once per stay
In-room safe
Connecting/adjoining rooms available
Water-efficient toilets only
Special features
Spa
Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Dragon Tafarn - Onsite restaurant. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 17.00 per person
Spa access is available for an extra charge of GBP 35 per person per night
Children & extra beds
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation, per night
Parking
Uncovered self parking is available for an extra charge
Pool, spa, & gym (if applicable)
Facility access costs GBP 20 per person. Facilities include a sauna and a hot tub.
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from Visit Wales.
Also known as
Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin
Frequently asked questions
Does Ruthin Castle Hotel offer free cancellation for a full refund?
Yes, Ruthin Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ruthin Castle Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Ruthin Castle Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Ruthin Castle Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Ruthin Castle Hotel and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Ruthin Castle Hotel also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Ruthin Castle Hotel?
Yes, there's an onsite restaurant.
What's the area around Ruthin Castle Hotel like?
Ruthin Castle Hotel is a short 7-minute walk from Ruthin Castle and 3 minutes' walk from Llangollen Motor Museum.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.0
Location
8.6
Staff & service
7.4
Property conditions & facilities
Guest review summary
What guests liked
Staff were very accommodating and catered well for pet dogs. (3 reviews)
The spa facilities were excellent, with many reviewers praising the relaxing and enjoyable experience, including the hot tub and mud rasul. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Food
Bed
Building
Bathroom
Restaurant
History
Location
Reviews
Verified
10/10 Exceptional
Feb 15, 2026
Friendly and professional staff, always happy to help. The rooms are good sized and clean, buffet style breakfast available with dietary options available.
Nathan
Nathan, 2-night trip
Verified
8/10 Very good
Dec 11, 2025
Very friendly staff, dinner choice good and tasty
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Mar 5, 2026
Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds.
Area is very nice, close to Snowdon, not too far from Chester or the coast.
Chris
Chris, 3-night trip
Verified
10/10 Exceptional
Dec 12, 2025
This place is excellent. Make sure to check out the spa, never met such a good all round staff team from management to front of house. Excellent stay
Matt
Matt, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
All the staff were very friendly and couldn’t have been more helpful nothing was too much trouble and they made our stay lovely
Jayne
Jayne, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Yet another amazing stay at the Castle! As usual room is always clean and warm, staff always friendly. See you again in a couple of days!
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Friendly staff who made the wedding party run smoothly.
Beth
Beth, 2-night trip
Verified
8/10 Very good
Nov 9, 2025
Staff was great could have had more choices on the menu but food was still good
Justin
Justin, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel.
Alan
Alan, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Staff lovely, friendly and helpful. Food very nice as was the service. DSpa good value for money and restful, the outside hot tubs in the snow great fun.
Room clean and tidy, decor a little tired but then again it is an 800+ year old building! did not at all detract from our stay
John
John, 2-night trip
Verified
10/10 Exceptional
Sep 28, 2025
We stayed one night for the Medieval Banquet. The room was great - very clean and bed very comfortable. Breakfast was great too.
Richard
Richard, 1-night trip
Verified
6/10 Good
Mar 17, 2026
This is an old castle so dont expect luxury. The room i was in was dared and lazy but the small nuce but very small.
Gym was ok but dated
Grounds were fantastic and good parking
They had hot tubs but you have to book.
Evenn meal was just ok but not alot of choice and expensive but the restaurant was not great to eat in.
Breakfast was awfull and ants on my table. I did report this.
Id not fo back
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Another great stay at the Castle! Friendly staff, room clean and warm as always. We always enjoy a nice cold drink from the Tafarn and take time out watching the peacocks- amazing place, se you again very soon!
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Rooms were lovely and clean, good facilities. Excellent breakfast buffet. Dogs well catered for!
Jarrod
Jarrod, 1-night trip
Verified
8/10 Very good
Apr 5, 2026
We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold .
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Yet another fantastic stay at the castle. Room clean, warm and spacious, staff friendly. Beautiful grounds.
Kevin
Kevin, 1-night trip
Verified
8/10 Very good
Oct 27, 2025
Amazing ancient monument in a great location. Superb place to stay. Lovely staff and great service. Standard room was a little tired, but ok. Breakfast was superb. Dinner menu is not very imaginative, bar and wine is expensive. Worth checking out other nearby options for food and drink.
Martin
Martin, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Great stay
Lovely stay in a beautiful hotel really friendly staff outside furniture could be looked after better but great stay overall
Erid
Erid, 2-night trip
Verified
10/10 Exceptional
Jul 22, 2025
A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
A lovely stay, great location. Rooms just need a bit of tlc.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2024
A really nice and comfortable stay
trevor
trevor, 2-night trip
Verified
10/10 Exceptional
May 10, 2025
A stunning location and lovely to see the wild pecocks!
Jamie
Jamie, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Stunning property, staff absolutely amazing and attentive. Would stay again!
Denise
Denise, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Beautiful grounds, very friendly staff, and great town to walk through.
Dusty
Dusty, 2-night trip
Verified
10/10 Exceptional
Mar 29, 2025
Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm