Hotel Kaiserhof Wien

Photo gallery for Hotel Kaiserhof Wien

Primary image
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
32-inch flat-screen TV with digital channels, iPod dock, MP3 dock

Overview of Hotel Kaiserhof Wien

VIP Access

Hotel Kaiserhof Wien

4.0 star property
4-star hotel with bar/lounge, near St. Charle's Church

9.6/10 Exceptional

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is $215
Price available on 6/14/2022
Map
Frankenberggasse 10, Vienna, Vienna, 1040
Main amenities
  • 74 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Wieden
  • Naschmarkt - 6 min walk
  • Vienna State Opera - 9 min walk
  • Mariahilfer Street - 10 min walk
  • Albertina - 12 min walk
  • Leopold Museum - 14 min walk
  • Museumsquartier - 14 min walk
  • Spanish Riding School - 15 min walk
  • Stephansplatz - 16 min walk
  • St. Stephen's Cathedral - 17 min walk
  • Hofburg Imperial Palace - 17 min walk

Getting around

  • Vienna International Airport (VIE) - 27 min drive
  • Wien Central Station - 21 min walk
  • Vienna Central Station - 21 min walk
  • Vienna (XWC-Vienna Central Station) - 22 min walk
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 5 min walk
  • Taubstummengasse U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Kaiserhof Wien

Putting you in a great location within just a 10-minute walk of Vienna State Opera and Naschmarkt, Hotel Kaiserhof Wien offers an airport shuttle (available 24 hours) for EUR 45 per vehicle one way. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. A fitness center and a steam room are other highlights, and rooms at this upscale hotel offer up nice touches like iPod docks and pillowtop beds with Egyptian cotton sheets. Fellow travelers like that it's just a short walk to public transportation: Resselgasse Station is 3 minutes away and Paulanergasse Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
Free antigen/rapid COVID-19 testing is available on site
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 12 and up; guests providing vaccine record must have received complete vaccination at least 21 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 12 and up; guests providing vaccine record must have received complete vaccination at least 21 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Onsite self parking (EUR 26 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 26 per night; reservations required)
  • Street parking available

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 26 per night
  • Parking is available nearby and costs EUR 26 per night (984 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Free antigen/rapid COVID-19 testing is available on site.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 21 days prior to check-in.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Maureen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service at all levels. Very comfortable and nicely appointed facility.
J Terry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hans C., 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blayne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MICHAEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

yener, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff very friendly
Wilfried, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in Vienna
Front desk and breakfast staff were very helpful, esp. Dwayne and Sanjay. Hotel is located in a quiet area with most must-see aights within a 15 - 25 minute walk
Teodoro, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

MEHMET R, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Excellent service, clean room and comfortable bed
Yuly, 3-night trip
Verified Hotels.com guest review