Hotel Kaiserhof Wien

4.0 star property

Choose dates to view prices

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Viennese elegance with a quiet glow

Behind a beautifully preserved late 19th century façade, Hotel Kaiserhof Wien feels calm and composed from the first lantern-lit step inside. The lobby pairs polished wood, soft fabrics, and gentle lighting with a refined Bar & Lobby scene, then rounds it out with a wellness area featuring sauna, steam bath, and a small cardio-focused fitness space.
VIP Access

  • Bar nights by the fire

    Settle into velvet chairs for cocktails, wines, and beers in an imperial mood.

  • Breakfast worth dressing for

    Homemade, regional buffet plus table-served coffee on stylish tableware.

  • City center, surprisingly quiet

    Fourth-district calm beside the Ringstrasse, near Karlsplatz station.
$176 nightly
The total price is $203
Aug 2 - Aug 3
Total with taxes and fees

Amenities

  • Allergy-friendly rooms with filtered air conditioning
  • Extra-long beds designed for taller guests
  • Signature beds with adjustable slat support
  • Suites with separate living and sleeping rooms
  • In-room minibar plus coffee and tea setup
  • Underground car park for secure arrivals
These property details are summarized by AI

Why we love this property

Work meets relaxation
Located in the business district and city center, this hotel offers meeting rooms and a business center. Guests can unwind at the spa, sauna, or bar.
Food to cure any craving
This hotel offers a delightful cafe, a relaxing bar, and a hearty buffet breakfast. Culinary options cater to every morning and evening mood.
Spa indulgence
Full-service spa, sauna, and steam room elevate this relaxation haven. Daily spa access and a fitness room complete the rejuvenation experience.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a chair, and a patterned carpet.

Classic Double Room

9.6 out of 10
Exceptional
(27 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Room

A hotel room with a double bed, two bedside tables with lamps, a chair, and a painting on the wall.

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A neatly made bed with pillows, a bedside table with a lamp, and a bench at the foot of the bed.

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, a painting on the wall, and a lamp on the nightstand.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Aug 18 - Aug 19
Total with taxes and fees
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About the neighborhood

Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • Karlsplatz - 2 min walk - 0.2 km
  • St. Charles Church - 2 min walk - 0.2 km
  • Vienna University of Technology - 2 min walk - 0.2 km
  • Naschmarkt - 5 min walk - 0.4 km
  • Vienna State Opera - 8 min walk - 0.7 km

Getting around

  • Vienna International Airport (VIE) - 35 min drive
  • Vienna (XWC-Vienna Central Station) - 21 min walk
  • Vienna Mitte Station - 22 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 3 min walk
  • Taubstummengasse U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café-Restaurant Resselpark - ‬5 min walk
  • ‪Knockbox - ‬4 min walk
  • ‪Mani Im Vierten - ‬4 min walk
  • ‪Santos Wieden | Mexican Grill & Bar - ‬4 min walk
  • ‪Kebab-Haus - ‬3 min walk

About this property

Hotel Kaiserhof Wien

  • You'll be in a fantastic location at Hotel Kaiserhof Wien, just a 5-minute walk from Naschmarkt and Vienna University of Technology. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a fitness center, and a sauna. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 3 minutes.

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 26 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 26 per night; reservations required)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 75

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 26 per night
  • Parking is available nearby and costs EUR 26 per night (984 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Does Hotel Kaiserhof Wien offer free cancellation for a full refund?

Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kaiserhof Wien?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Kaiserhof Wien?

Yes. Self parking costs EUR 26 per night. Parking spots may be limited.

Is airport shuttle service offered by Hotel Kaiserhof Wien?

Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Kaiserhof Wien?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Hotel Kaiserhof Wien and nearby?

Hotel Kaiserhof Wien has a spa and a steam room.

What's the area around Hotel Kaiserhof Wien like?

Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 9 minutes' walk from Vienna State Opera. Travelers give top marks for the hotel's prime location.

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Reviews

Hotel Kaiserhof Wien Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at this hotel is carefully prepared, served with attention to detail, and offers a delicious selection of high-quality products. (160 reviews)
  • The spa area at this property offers a relaxing soaking tub with jets and a sauna and steam room for guests to unwind. (5 reviews)
  • The hot tub provides a relaxing experience with soothing jets. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Location
Walking
Restaurant
Bar
Attraction
Elevator
Opera houses

Reviews

Verified

10/10 Exceptional

Very friendly staff and nice rooms. Very convenient to the old city center and subway.
Nora, 2-night trip
Verified

10/10 Exceptional

Everything about this hotel is superb. The room size, bed, bathroom amenities, breakfast, and staff were the best I have ever experienced in a hotel. I highly recommend staying here when in Vienna.
Jason, 1-night trip
Verified

10/10 Exceptional

Fabulous hotel in an excellent location, superb breakfast buffet. Like most European hotels, you need to bring your own washcloth.
George, 3-night trip
Verified

8/10 Very good

Very good breakfast!
Leslie, 3-night trip
Verified

10/10 Exceptional

A very pleasant hotel friendly staff, especially the barman
John, 4-night trip
Verified

10/10 Exceptional

Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Ziying, 3-night trip
Verified

10/10 Exceptional

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Dom, 4-night trip
Verified

10/10 Exceptional

Very friendly staff Clean
Alvina, 9-night trip
Verified

10/10 Exceptional

All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.
Michael Edward, 7-night trip
Verified

10/10 Exceptional

Wonderful hotel, friendly staff, great breakfast, wonderful room
Richard, 2-night trip
Verified

10/10 Exceptional

The room was clean and beautiful location. Great for walking. The breakfast was wonderful.
Daniel, 2-night trip
Verified

10/10 Exceptional

Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.
Caroline, 3-night trip
Verified

10/10 Exceptional

Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.
GAYNOR, 10-night trip
Verified

10/10 Exceptional

A very nice, classic hotel in a central part of Vienna.
David, 3-night trip
Verified

10/10 Exceptional

Very good services and great hospitality
Mitsuru, 4-night trip
Verified

10/10 Exceptional

One of the best properties we stayed at, they upgraded us to their suite, which was out of this world. It was spacious, multi level, had an amazing bath tub. The staff at the front desk were always very helpful.
Priyankar, 3-night trip
Verified

10/10 Exceptional

very convenient location, friendly staff, clean room and wide variety of Austrian cousine for breakfast.
yuki, 2-night trip
Verified

10/10 Exceptional

Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Meredith, 4-night trip
Verified

10/10 Exceptional

The breakfast was great. The gym was also a great plus.
Edith Gabriela, 2-night trip
Verified

10/10 Exceptional

Oustanding breakfast. Easy walking distance to all sites.
Alexander, 3-night trip
Verified

10/10 Exceptional

A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.
Jason, 3-night trip
Verified

10/10 Exceptional

Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Alan, 1-night trip
Verified

10/10 Exceptional

The hotel is amazing!! Excellent service, spectacular rooms, great amenities,
francisco, 1-night trip
Verified

10/10 Exceptional

Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.
Maryllis, 3-night trip
Verified

10/10 Exceptional

Comfortable bed and terrific breakfast
Daniel, 2-night trip