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Best Western Gateway Adirondack Inn, Utica

2.5 stars2.5 stars
175 N Genesee StUticaNY13502United States of America
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Good3.5 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Breakfast
Tasty breakfast
137See all 137 Hotels.com reviews
From 311 reviewsTripAdvisor Traveller Rating

Best Western Gateway Adirondack Inn, Utica

from $77
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Double Bed, Accessible, Bathtub
  • Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 Double Bed, Accessible, Non Smoking
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking (Pet Friendly)
  • Standard Room, 2 Double Beds, Non Smoking (Pet Friendly)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 80 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Best Western Adirondack
  • Best Western Gateway Adirondack
  • Best Western Gateway Adirondack Inn
  • Best Western Gateway Adirondack Inn Utica
  • Best Western Gateway Adirondack Utica
  • Best Western Gateway Adirondack Hotel Utica
  • Best Western Utica
  • Utica Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Breakage deposit: USD 50.00 per stay

Optional extras

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 2
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Gateway Adirondack Inn, Utica’s small print

Also known as

  • Best Western Adirondack
  • Best Western Gateway Adirondack
  • Best Western Gateway Adirondack Inn
  • Best Western Gateway Adirondack Inn Utica
  • Best Western Gateway Adirondack Utica
  • Best Western Gateway Adirondack Hotel Utica
  • Best Western Utica
  • Utica Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Breakage deposit: USD 50.00 per stay

Optional extras

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 20 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 137 reviews

Best Western Gateway Adirondack Inn, Utica
Excellent4.0 / 5
Gene from Pa.
I was in for a funeral, and appreciate that the hotel was clean. It is in a good location. Only a short distance to everything. For the price it is perfect.
3 night trip with friends
Best Western Gateway Adirondack Inn, Utica
Excellent4.0 / 5
Great hotel for the value
Super friendly staff and a nice room I slept great. Average hotel breakfast. Only complaint would be a little slow on wifi.
1 night business trip
Best Western Gateway Adirondack Inn, Utica
Poor1.0 / 5
Night clerk too drunk to check us in
The night clerk was too drunk to check us in. It was 0230 hrs. It took three minutes to rouse him from his stupor enough to realize we were there. Then he cursed us out and wanted to fight. He tripped over the chair and hit the floor. We had teenagers with us. We left, crossed the street and checked in to the Hampton Suites where they were terrific. I went back at seven in the morning. The day clerk lied and tried to cover for her co-worker. The GM, a Mr. Patel, never followed up our repeated requests to address our issues. The room was pre-paid. I had to arrange a refund through Hotels.com. The kids have a great video of the drunk night clerk.
1 night business trip
Best Western Gateway Adirondack Inn, Utica
Excellent4.0 / 5
it was ok
we were there just for one night, but was clean and quiet, right next to Wendy's , McDonalds and Denny's right across the street
1 night family trip
Best Western Gateway Adirondack Inn, Utica
Good3.0 / 5
Nice clean hotel.
Hotel has been remodeled. Comfy beds. Great free breakfast.
1 night romance trip

See all reviews

Best Western Gateway Adirondack Inn, Utica

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