Crowne Plaza Toronto Airport, an IHG Hotel

Photo gallery for Crowne Plaza Toronto Airport, an IHG Hotel

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Toronto Airport, an IHG Hotel

Crowne Plaza Toronto Airport, an IHG Hotel

3.5 star property
3.5-star aparthotel with restaurant, near Toronto Congress Centre

7.2/10 Good

952 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is $166
Price available on 7/10/2022
Map
33 Carlson Crt, Toronto, ON, M9W6H5
Main amenities
  • 528 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Ski storage
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
For families
  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines

Choose dates to view prices

About this area

What's nearby

  • In Etobicoke
  • Toronto Congress Centre - 18 min walk
  • Woodbine Centre - 5 min drive
  • The International Centre - 6 min drive
  • Woodbine Racetrack - 11 min drive
  • Centennial Park - 9 min drive
  • BAPS Shri Swaminarayan Mandir - 9 min drive
  • Pearson Convention Centre - 10 min drive
  • Sherway Gardens - 8 min drive
  • Red Rose Convention Centre - 11 min drive
  • Humber River Hospital - 11 min drive

Getting around

  • Toronto Pearson Intl. Airport (YYZ) - 6 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 29 min drive
  • Pearson Airport Station - 5 min drive
  • Etobicoke North Station - 6 min drive
  • Malton Station - 8 min drive
  • Free airport shuttle

About this property

Crowne Plaza Toronto Airport, an IHG Hotel

Crowne Plaza Toronto Airport, an IHG Hotel is just 3.3 mi (5.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the fitness center for a workout or grab a bite to eat at The Cannery Kitchen, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and apartments offer flat-screen TVs and room service. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Property is kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, up to 30 lbs)*
  • Service animals welcome

Property amenities

Ski

  • Close to skiing
  • Ski storage

Internet

  • Free WiFi

Parking and transportation

  • RV, bus, and truck parking on site
  • Self parking on site (CAD 22 per night; includes in/out privileges)
  • Extended parking on site (CAD 100 per week)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request
  • Limo/town car service
  • Car not required

Family friendly

  • Free crib/infant bed

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: CAD 21 for adults and CAD 11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Private bath (detached)
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided
  • Toilet paper

Entertainment

  • 55-inch flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference center (12000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 55 per pet per stay
  • Up to 30 lbs
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Near the airport
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Golf nearby
  • Casino nearby

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 528 rooms
  • 12 floors
  • 1 building
  • Built in 1978
  • Traditional architecture

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 21 for adults and CAD 11 for children (approximately)
  • Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 55 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CAD 22 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Extended parking costs CAD 100 per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Frequently asked questions

Overall score and ratings

7.2

Good

7.7/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

7.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

2/10 Poor

shawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Stay
Stay with crown plaza was great. Courteous friendly staff. Shuttle to and from airport. A very good continental breakfast. Shuttle driver helpful with directions. Would definitely stay here again.
Justin, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Carla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience!
When we got there and registered the front desk didn’t let us know anything about the hotel. They only told us the room number and that we had 2 free breakfasts. We had 3 guests so I don’t know why only 2 would have been nice for 3. they never told us about the shuttle or any amenities at the hotel. Also the shuttle ran behind and a manager had to drive the bus for us to get to the airport as we were going to the airport to the Up train to go to the game. When we came back from the game. I had called the hotel 7 times about how to get the shuttle. They only answered 3 times and 2 times had the wrong information on where to catch the shuttle at 12 midnight. Sure it’s 24 hrs but we didn’t have good directions on how to get to the stop at the airport to get onto the shuttle. The last time I called and told them at 1230 we couldn’t get onto the bus. They said we had to wait for the next one as it is “complimentary”. I told them they need to send out another bus as there were more than 20 people still waiting to get on the shuttle. They didn’t care. They said we have to wait until the next bus. I talked to another lady as she was pregnant and was waiting 1.5 hrs. We were freezing They also told her hubby that it’s complimentary. We went to this hotel because of this feature not knowing that we would be stranded for over 1hr. We didn’t get to the hotel Til 1 am as we got to the airport at 1130. Customer service is horrible. Would not go back! IHG made it right but hotel awful.
Suzanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Meghan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location near airport and 24 hour airport shuttle
Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Clive, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay near the airport
Large room. Very quick check in and express check out. The airport shuttle runs every 30 minutes. Overall, really nice stay ahead of a early morning flight.
Vaclav, 1-night trip
Verified Hotels.com guest review