Got there the desk clerk was nice and professional, A+ on that part. Got to the room and turned the heat on. Left for about and hour and came back. the room was still as cold as it was when we left.(it was about 30 degrees outside might I add) again i will give an A+ on the desk clerk, because I called the front desk and within 3-4 minutes he was in my room trying to fix it. Had to eventually move to another room, but they solved the problem in the end!
Room condition: it was fast cleaned, the freezer was dirty, there was something sticky on the floor, a piece of candy I think. The bathroom door didn't shut good, overall it wasn't pleasing, I would give it an overall rating of about 2.3