citizenM Los Angeles Downtown

Photo gallery for citizenM Los Angeles Downtown

Primary image
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM Los Angeles Downtown

citizenM Los Angeles Downtown

4.0 star property
4-star hotel with restaurant, near Grand Central Market

9.0/10 Superb

223 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
The price is $189
Price available on 5/31/2022
Map
361 South Spring Street, Los Angeles, CA, 90013
Main amenities
  • 315 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center
  • 5 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Water dispenser
  • Multilingual staff
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Los Angeles
  • Grand Central Market - 3 min walk
  • Pershing Square - 6 min walk
  • The Broad - 10 min walk
  • Walt Disney Concert Hall - 11 min walk
  • Orpheum Theatre - 13 min walk
  • Santee Alley - 18 min walk
  • The Belasco Theater - 20 min walk
  • Los Angeles State Historic Park - 23 min walk
  • Good Samaritan Hospital - 25 min walk
  • Crypto.com Arena - 30 min walk

Getting around

  • Hawthorne, CA (HHR-Hawthorne Municipal) - 24 min drive
  • Van Nuys, CA (VNY) - 27 min drive
  • Long Beach Municipal Airport (LGB) - 28 min drive
  • Hollywood Burbank Airport (BUR) - 30 min drive
  • Los Angeles Intl. (LAX) - 33 min drive
  • Los Angeles Cal State Station - 7 min drive
  • Glendale Transportation Center - 9 min drive
  • Los Angeles Union Station - 18 min walk
  • Pershing Square Station - 6 min walk
  • Civic Center Station - 9 min walk
  • 7th Street - Metro Center Station - 16 min walk

About this property

citizenM Los Angeles Downtown

At citizenM Los Angeles Downtown, you'll be just a 5-minute drive from Walt Disney Concert Hall and Microsoft Theater. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Nice touches like iPads, rainfall showerheads, and comfy beds with premium linens are offered up in all rooms at this upscale hotel. The property is just a short walk to public transportation: Pershing Square Station is 6 minutes and Civic Center Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Parking
  • No onsite parking

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • iPad
  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Recycling
  • Mobile key entry
  • LED light bulbs

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

Noise-free guestrooms cannot be guaranteed.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Qin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel concept was interesting. The rooms are very compact yet efficient. Love the amount of co working space on the ground floor and overall customer service.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Modern hotel rooms and a functional design
Truly a unique hotel experience. I wish more hotels prioritized function, modern design, and a well alid out space over empty space just to make a room feel bigger. The rooms at CitizenM are the perfect size for one or two people.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo Taylor, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cara, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Lizya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marsha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and fun hotel.
Fun hotel. Small room as described. 1 pillow each and bed is against window so 1 person does not have easy way out. Staff was great and enthusiastic. Parking a couple of blocks away for $11 overnight, which is economical. We felt safe. Others have described it as loud. We slept very well. No noise at all.
Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was amazing and the proximity to everything I wanted to do was a plus
Joshua, 4-night family trip
Verified Hotels.com guest review