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Best Western Premier Sapphire Halong

Photo gallery for Best Western Premier Sapphire Halong

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, down duvets, minibar, desk
Premium bedding, down duvets, minibar, desk

Overview of Best Western Premier Sapphire Halong

Best Western Premier Sapphire Halong

5.0 star property
Luxury Ha Long hotel with 1 indoor pools, connected to a shopping centre

8.6/10 Fabulous

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
S2 Building, Lot HH05, Ben Doan High Cla, Hong Gai Ward, Ha Long, Northern, 200000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • 24-hour room service
  • Spa services
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Hon Gai

Getting around

  • Haiphong (HPH-Cat Bi) - 58 min drive

Restaurants

  • Rock House Pizza - 4 min walk
  • Miam Miam Bread and Cafe - 4 min walk
  • Wander Station Coffee & Restaurant - 5 min walk
  • Sunland Coffee - 5 min walk
  • Pizza Hut Hạ Long - 16 min walk

About this property

Best Western Premier Sapphire Halong

Best Western Premier Sapphire Halong is a great choice for a stay in Ha Long. You can grab a bite to eat at one of the 2 restaurants, then indulge in massages or body treatments. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 1008 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Low-height beds
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 43-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments.

Fees & policies

Refundable deposits

  • Deposit: VND 1 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of VND 399000 for adults and VND 199000 for children (approximately)
  • There is a service fee of 5 per cent

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and cash.

Also known as

Best Premier Sapphire Halong
Best Western Premier Sapphire Halong Hotel
Best Western Premier Sapphire Halong Ha Long
Best Western Premier Sapphire Halong Hotel Ha Long

Frequently asked questions

Does Best Western Premier Sapphire Halong offer free cancellation for a full refund?
Yes, Best Western Premier Sapphire Halong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Premier Sapphire Halong?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Premier Sapphire Halong?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Best Western Premier Sapphire Halong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Premier Sapphire Halong?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Premier Sapphire Halong?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Best Western Premier Sapphire Halong and nearby?
Best Western Premier Sapphire Halong has an outdoor pool and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Best Western Premier Sapphire Halong?
Yes, there are 2 on-site restaurants. Nearby restaurants include Rock House Pizza (4-min walk), Miam Miam Bread and Cafe (4-min walk) and Wander Station Coffee & Restaurant (5-min walk).
Does Best Western Premier Sapphire Halong have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Premier Sapphire Halong like?
Best Western Premier Sapphire Halong is in Hon Gai, a short 12-minute walk from Halong Bay Marina and 10 minutes' walk from Long Tien Pagoda.

Overall score and ratings

8.6

Fabulous

10.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Very nice hotel and staff. However, the construction noise around is very loud. Kind of far away from other shops and restaurants. Not much to do in the area.
MY, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

N
Melissa, 2-night romance trip
Verified Expedia guest review