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1 room, 2 adults
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Altstadt Hotel Krone Luzern, Lucerne

3 starsHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Weinmarkt 12LucerneLUCH-6004Switzerland, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Amenities
Amenities are not the best
300See all 300 Hotels.com reviews
From 455 reviewsTripAdvisor Traveller Rating

Altstadt Hotel Krone Luzern, Lucerne

Hotel Info: 866-539-8117

from $152
  • Apartment (with view to the Winemarket)
  • Quadruple Room
  • Standard Twin Room
  • Triple Room
  • Standard Single Room, 1 Twin Bed
  • Apartment (with view into Brandgässli)

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Best Western Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Best Western Hotel Krone
  • Altstadt Hotel Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern
  • Altstadt Krone Luzern Lucerne
  • Altstadt Krone Luzern
  • Best Western Hotel Krone Lucerne
  • Best Western Krone
  • Best Western Krone Lucerne
  • Best Western Lucerne
  • Lucerne Best Western
  • Hotel Krone Lucerne
  • Krone Lucerne
  • Hotel Krone

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.00 per person, per night

Optional extras

Valet parking costs CHF 27.00 per day

Buffet breakfast is offered for an extra charge of CHF 23 for adults and CHF 23 for children (approximately)

Pets are allowed for an extra charge of CHF 10 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1800
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Water skiing nearby

Altstadt Hotel Krone Luzern, Lucerne’s small print

Also known as

  • Best Western Hotel Krone
  • Altstadt Hotel Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern
  • Altstadt Krone Luzern Lucerne
  • Altstadt Krone Luzern
  • Best Western Hotel Krone Lucerne
  • Best Western Krone
  • Best Western Krone Lucerne
  • Best Western Lucerne
  • Lucerne Best Western
  • Hotel Krone Lucerne
  • Krone Lucerne
  • Hotel Krone

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.00 per person, per night

Optional extras

Valet parking costs CHF 27.00 per day

Buffet breakfast is offered for an extra charge of CHF 23 for adults and CHF 23 for children (approximately)

Pets are allowed for an extra charge of CHF 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 300 reviews

Altstadt Hotel Krone Luzern, Lucerne
Good3.0 / 5
Try to smile.
The hotel is nice , staff not friendly, which may bea Swiss thing seeing it was that way in a lot of places. I made a mistake an ordered a double room for my daughter, they were all bent out of shape as to why I would have done that etc. I wasn't asking for any change , I was paying the higher rate for bigger room -fine. Still could understand what was done and charged me for two people per night city tax on that room. Construction outside the window started at 6 in the morning! I know that is not their fault, but it was horrid. The breakfast was nice , but again with the staff.
1 night family trip
Altstadt Hotel Krone Luzern, Lucerne
Excellent4.0 / 5
Great hotel, location, and breakfast. However, I did not appreciate the construction going on right underneath our window. Prior notification and room change offer would have been nice...waking up at 7am to sledgehammer noise was not fun.
2 night romance trip
Altstadt Hotel Krone Luzern, Lucerne
Excellent4.0 / 5
Good hotel overall
Pros: Excellent location; recently renovated; modern room; big TV; comfy bed; helpful lobby staff; decent breakfast Cons: Room is clean but smells not pleasant; a bit chilly even with the max temperature; one of the cleaning ladies was rude
3 night family trip
Altstadt Hotel Krone Luzern, Lucerne
Outstanding5.0 / 5
Fantastic location and beautiful, comfortable room
1 night family trip
Altstadt Hotel Krone Luzern, Lucerne
Good3.0 / 5
Comfortable hotel
Out of all the hotels I stayed in while traveling in Switzerland, the bed at this hotel was the best! We stayed in the triple room which was clean and modern. It was spacious and we actually had plenty of room to move around even with our luggages on the floor. There were USB outlets which was convenient. I didn't like the shower too much as there was no door or tub and I kept worrying about water leaking to the floor if I wasn't careful. It also felt a bit claustrophobic. Other than that, it was peaceful, no crazy loud noises and soundproof walls. The location is wonderful and the hotel is located right in front of a fountain, making it not too hard to find with the help of google maps. It's also not too far from their metro, so shopping for water and bringing it back home wasn't an arduous journey. It also helps that the scenery and views of the city are so gorgeous walking back to the hotel. My only complaint about this hotel was the breakfast. The dining area is small, which is fine when it is not packed. It seems like they only have one lady who takes care of everything, so once it gets busy, she tends to forget your coffee and she's not that friendly anymore. Then there is the matter of food. You get the basics which is more than enough to start your morning. However, all was fine until I lifted up one of the cheese slices and saw fruit flies in them. Not just one, but A LOT, flying around. Needless to say, I only ate the excellent croissant and boiled egg.
2 night family trip

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Altstadt Hotel Krone Luzern, Lucerne

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