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Best Western Estoril, Mexico City

3 stars
Luis Moya 93 Colonia CentroMexico CityDF06070Mexico, ‏866-925-8648
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Good3.1 / 5
Value for money
Best value for money
Location
Great location
Service
Service is adequate
WiFi
Bad internet service
46See all 46 Hotels.com reviews
From 138 reviewsTripAdvisor Traveller Rating

Best Western Estoril, Mexico City

Hotel Info: 866-925-8648

from $33
  • Suite, Multiple Beds, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Suite, 1 Single Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Triple Room, 3 Single Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Single Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 1 PM
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Best Western Estoril
  • Best Western Estoril Hotel
  • Best Western Estoril Hotel Mexico City
  • Best Western Estoril Mexico City
  • Best Western Hotel Estoril

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 80 and MXN 90 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 150 per room (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Health club
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

OPORTO - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Best Western Estoril, Mexico City’s small print

Also known as

  • Best Western Estoril
  • Best Western Estoril Hotel
  • Best Western Estoril Hotel Mexico City
  • Best Western Estoril Mexico City
  • Best Western Hotel Estoril

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 80 and MXN 90 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 150 per room (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 46 reviews

Best Western Estoril, Mexico City
Fair2.0 / 5
VERY average hotel - would NOT use again
The neighborhood dies at night time. Hotel service is very basic. Dont expect much help, even from the staff for help with luggage. The breakfast is supposed to open at 7a. I had an early flight and was going to eat something quick, but it was 7:15a and they STILL hadn't opened the restaurant for breakfast. They just kept saying one moment one moment. The WIFI constantly disconnects.
2 night trip
Best Western Estoril, Mexico City
Good3.0 / 5
The hotel was ok, everything seemed outdated. The room was clean and they respected the do not distubed sign at the door. It is close to downtown, but it got a little scary at night.
2 night family trip
Best Western Estoril, Mexico City
Fair2.0 / 5
Worst service ever my restaurant manager
I had book two rooms one for me and my wife and one for my brother and his wife. Accomodations where good, hotel security was good, even the rooms where good,however i do have to disagree in the manner we where treated when we decided to meet for breakfast on saturday morning, the waiter was attentive and very courteous, when we where ready to leave we presented our tickets for the free breakfast and then the waiter explained that we could not use it, that it was only valid for american breakfast. I asked to speak to manager and after speaking with him, he refused to accept our tickets and said that if we dont want to pay that we dont have to but that the waiter was going to be charged for the full amount and after going back and forth, i decided to pay for everyrhing. Not only was it very rude of hotel personnel not to explain thorouglhy but it was rude of manager to even suggest that the waiter would pay, also very embarrassing for us and my family. For this reason i will NEVER RETURN TO THIS LOCATION. The following morning we just decided to eat out that to go through same type of embarrassment.
2 night romance trip
Best Western Estoril, Mexico City
Poor1.0 / 5
Not in the best area ...
Old old hotel not in the best area of Mexico City So be careful after 10pm
1 night trip
Best Western Estoril, Mexico City
Fair2.0 / 5
poor serice
TwicE the staff had problems in finding my hotels.Com reservation. Internet was not working properly most of the time. They didn't clean the room one day. The staff seemed to be very uninterested to know and aCT about what was going on in the hotel.
4 night trip

See all reviews

Best Western Estoril, Mexico City

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