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Best Western Diamond Bar Hotel & Suites, Diamond Bar

2.5 stars
259 Gentle Springs LnDiamond BarCA91765United States of America, 866-925-8648
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Good3.4 / 5
Location
Great location
WiFi
Good internet service
Comfort
Comfortable
Service
Service is adequate
228See all 228 Hotels.com reviews
From 170 reviewsTripAdvisor Traveller Rating

Best Western Diamond Bar Hotel & Suites, Diamond Bar

Hotel Info: 866-925-8648

from $89
  • Deluxe Room, 2 Queen Beds, Smoking, Microwave
  • Standard Room, 1 King Bed (on freewayside)
  • Deluxe Room, 1 King Bed, Smoking, Microwave
  • Standard Room, 2 Queen Beds (on freewayside)
  • Deluxe Room, 1 King Bed, Non Smoking, Microwave
  • Deluxe Room, 2 Queen Beds, Non Smoking, Microwave
  • Standard Room, 2 Queen Beds, Smoking, Microwave (Freeway Side)
  • Standard Room, 2 Queen Beds, Non Smoking, Microwave (Freeway Side)
  • Standard Room, 1 King Bed, Smoking, Microwave (Freeway Side)
  • Standard Room, 1 King Bed, Accessible, Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Microwave (Freeway Side)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Best Western Diamond Bar
  • Best Western Diamond Bar Hotel
  • Best Western Hotel Diamond Bar
  • Diamond Bar Best Western
  • Best Western Diamond Bar Hotel Diamond Bar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Best Western Diamond Bar Hotel & Suites, Diamond Bar’s small print

Also known as

  • Best Western Diamond Bar
  • Best Western Diamond Bar Hotel
  • Best Western Hotel Diamond Bar
  • Diamond Bar Best Western
  • Best Western Diamond Bar Hotel Diamond Bar

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 228 reviews

Best Western Diamond Bar Hotel & Suites, Diamond Bar
Fair2.0 / 5
Looked good, but not very functional.
Room was very large, well-appointed, and decorated nicely, however nothing in this hotel seemed to work right. The toilet plugged up, the shower handle fell off, the remote would not turn on the television, the wifi was terrible, and the vending machine took my money without giving out any product. The thermostat for the room was complicated and placed high on the wall over a table. I had to stand on a chair to reach it. The traffic on the freeway side of the building is extremely loud, so you cannot open the window for fresh air. Had a better room for less money at The Motel 6 during my last visit.
3 night family trip
Best Western Diamond Bar Hotel & Suites, Diamond Bar
Good3.0 / 5
The hotel was adequate for our needs. The in progress remodel will make a huge difference.
2 night family trip
Best Western Diamond Bar Hotel & Suites, Diamond Bar
Poor1.0 / 5
standard room
I stayed here with my 2 children for 2 nights. The bed was hard and the freeway was so loud that you couldn't sleep anyway.
2 night trip
Best Western Diamond Bar Hotel & Suites, Diamond Bar
Poor1.0 / 5
They gave me a room without cleaning
I checked in around midnight. The front desk guy was cold. He doesn't belong to the hospitality industry. The really shocking moment was when I walked into the room, I found the room wasn't even cleaned after the last guest left. The same cold front desk guy brought me a key to another room. He wasn't even apologetic; he said he didn't know since the system said it was clean. When a staff member provides service to customers, doesn't he/she represent the company s/he works for? The pillow was awful. Well, I wouldn't complain too much about it. Seeing a dirty room was much worse.
1 night business trip
Best Western Diamond Bar Hotel & Suites, Diamond Bar
Poor1.0 / 5
got charged extra after checkout!
I booked a room for 4 people and got charged extra without any warning at all. I am very unsatisfied with my stay there and would not recommend it to anyone. In addition, the hotel is located right by the highway so there was a ton of noise that woke me up in the morning. The hotel did not have thick walls or provide any earplugs or solution to this problem.
1 night family trip

See all reviews

Best Western Diamond Bar Hotel & Suites, Diamond Bar

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