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1 room, 2 adults

The Ritz-Carlton, Santiago, Santiago

5-star5 stars
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208, Chile

Mountain hotel with spa, near Costanera Center
  • Free Internet
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Superb9.2
Food
Delicious food
Room
Great room
Comfort
Very comfortable
Wellness
Great wellness & sports facilities
103See all 103 Hotels.com reviews
From 1,664 reviews

TripAdvisor Traveller Rating

The Ritz-Carlton, Santiago, Santiago

from $229
  • Deluxe Room, City View
  • Executive Suite, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, City View
  • Junior Suite, Business Lounge Access
  • Deluxe Room, City View
  • Club Room, Business Lounge Access, City View
  • Junior Suite, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

What’s around The Ritz-Carlton, Santiago, Santiago

Landmarks

  • Heart of Santiago
  • Costanera Center - 13 min walk
  • Peru Plaza - 6 min walk
  • Los Leones Golf Club - 10 min walk
  • Gran Torre Santiago - 16 min walk
  • Vivo Panorámico - 21 min walk
  • Drugstore - 22 min walk
  • Sculpture Park - 25 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 26 min drive
  • Santiago Central Station - 24 min drive
  • El Golf Station - 1 min walk
  • Tobalaba Station - 8 min walk
  • Alcantara Station - 8 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • Free wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 9,000
  • Conference space size (meters) - 1
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Estro - Onsite restaurant.

The Ritz-Carlton, Santiago, Santiago’s small print

Also known as

  • Ritz-Carlton Hotel Santiago
  • Ritz-Carlton Santiago
  • Santiago Ritz-Carlton
  • Ritz-Carlton Santiago Hotel
  • Santiago Ritz Carlton
  • The Ritz-Carlton Santiago Hotel Santiago
  • Ritz Santiago

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking is available for an extra charge

Valet parking is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

Airport shuttle service is offered for an extra charge of USD 77 per vehicle (one-way)

WiFi is available in guestrooms for USD 17 per day (rates may vary)

WiFi is available in public areas for USD 19 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 103 reviews

The Ritz-Carlton, Santiago, Santiago
Exceptional10.0
Luxury stay with top notch service
Just what you would Expect from a Ritz Carlton: superb service, beautiful classy environment and ambiance. Rooms were lovely, and pool area a must visit! Free glass of wine in the Lonny in the afternoon, a nice touch!
Alison, us2 night romance trip
The Ritz-Carlton, Santiago, Santiago
Exceptional10.0
Great location, great staff, breakfast very good.
L Keith, us3 night romance trip
The Ritz-Carlton, Santiago, Santiago
Exceptional10.0
Elegant hotel in business district
Tasteful, comfortable hotel in the heart of Santiago's business district. Excellent staff as expected with any Ritz-Carlton property, warm and able to help with any need. We had access to the Club area, which provided us with speedy check-in and a place to relax and recharge in between outings. Pool and rooftop deck offer dramatic views of Santiago and the Andes. For business travel, the Ritz is ideally situated to the downtown area, however the main nightlife/restaurant/historical area is about 6 miles southwest, which is a short metro or car ride away.
Darryl, us2 night romance trip
The Ritz-Carlton, Santiago, Santiago
Good6.0
Not what we expected from a Ritz-Carlton
Hotel is in a great area and rooms are modern and spacious. Check in was a bit of a hassle as we had to show them our hotel.com reservation email confirming free breakfast and club level access which they each wanted to charge us extra for. We did not have a turn down service on our first day and nobody came to clean the room on our second day. Had to call room service to get someone to clean the room at 4pm. When we came back two hours later we noticed the bed was made but no towels replaced and no water or coffee replenished. Spa services (massage and body wrap) were very good but spa facility (dressing room, showers, relaxation area) did not look as good as our local gym’s at home. Overall, we enjoyed our stay but expected more from this hotel given the name branding.
, us3 night romance trip
The Ritz-Carlton, Santiago, Santiago
Exceptional10.0
Great Locarion
Great Location. Lots of restaurants and other shops nearby.
Michael, usOther trip

See all reviews

The Ritz-Carlton, Santiago, Santiago

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