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Douglas Inn And Suites

Photo gallery for Douglas Inn And Suites

Front of property
Deluxe Double Room | Street view
Property amenity
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Douglas Inn And Suites

Douglas Inn And Suites

2.0 star property
Mediterranean motel in Cleveland

8.4/10 Very good

995 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
2600 Westside Drive NW, Cleveland, TN, 37312

Guests rated this location 8.8/10 - Excellent

Main amenities
  • 24-hour front desk
  • Business centre
  • Daily housekeeping
  • Fitness centre
  • Laundry service
  • Self-serve laundry
  • TV in a common area
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Microwave
  • Premium TV channels

Room options

About this area

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 26 min drive
  • Alcoa - Knoxville Airport (TYS) - 82 min drive


  • City Cafe Diner - 16 min walk
  • Cracker Barrel - 2 min walk
  • Sonic Drive-In - 8 min walk
  • McDonald's - 6 min walk
  • Cook Out - 1 min drive

About this property

Douglas Inn And Suites

Douglas Inn And Suites is a great choice for a stay in Cleveland. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and mountain biking are nearby. Fellow travellers like the comfortable beds and helpful staff.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until 8 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21


  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs and cats only, 2 per room, up to 40 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Zip-lining nearby

Working away

  • Business centre


  • 24-hour front desk
  • Dry cleaning/laundry services


  • 1 building/tower
  • Fitness centre
  • Television in common areas


  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking


  • English

Room amenities

Be entertained

  • 40-inch TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Microwave


  • Access via exterior corridors
  • Connecting/adjoining rooms available
  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 35.00 (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night


  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Douglas Inn Cleveland
Douglas Inn
Douglas Hotel Cleveland
Douglas Inn And Suites
Douglas Inn Suites
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Does Douglas Inn And Suites offer free cancellation for a full refund?
Yes, Douglas Inn And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Douglas Inn And Suites?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Douglas Inn And Suites?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 40 lb per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Douglas Inn And Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Douglas Inn And Suites?
You can check in from 2 PM - 8 AM. There's a charge of USD 35.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Douglas Inn And Suites and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring. Douglas Inn And Suites also has a fitness centre.
What's the area around Douglas Inn And Suites like?
Douglas Inn And Suites is located a short 16-minute walk from Cleveland State Community College. Travellers say that this motel is in a good location.



Very good




Staff & service




Property conditions & facilities




6/10 Good

1-night trip
Verified guest review

8/10 Very good

Work In Progress
The property is under enovation. The first room I was sent to had a door that was not properly hung and I could not lock it properly. I was moved to a room with an outside door, which was not my preference. The "breakfast" was a joke! Overall though, I was comfortable and the upgrades/renovations will be an improvement.
Tony, 6-night trip
Verified guest review

6/10 Good

This hotel is cheap and I only needed it one night. So, you essentially get what you pay for. They are doing renovations in the lobby and had limited rooms. I did sign up for a king but when I got there they gave them all the way and I had two doubles. It was fine because I was alone. Breakfast which they advertise on the website with Photos, no. Do not stay there for the free breakfast! The room I was in appeared to be newly renovated but the bedding is not good. Overall, if you’re looking for a cheap stay it is acceptable. It is on a busy street so there is noise. But it is close to fast food restaurants.
Brett, 1-night trip
Verified guest review

6/10 Good

Eric, 4-night business trip
Verified guest review

10/10 Exceptional

Great stay, affordable price.
Check in was great and the room was exactly what I expected. Clean and neat. The shower door was a bit off putting because it was designed to be a half shower door that doesn’t close. Made things a bit chilly despite the aesthetically pleasing design. And I loved the illuminated light switches!!! That is so cool when you’d have to get up and don’t want to turn on all the lights (disturbing other sleepers and what not) All in all, a good trip and a great stay at an affordable price. Many restaurants within walking distance as well. Will stay here again!
Double Queen room check in
Tim, 2-night trip
Verified guest review

10/10 Exceptional

Great room
Front desk employees were very helpful and friendly. Room was clean and comfortable
Tinya, 1-night trip
Verified guest review

8/10 Very good

Reasonable stay for price
Check in and check out was easy. Room was clean. Beds were cozy. TV remote wasn't working with TV. Requested new batteries and new batteries were installed .Still couldn't turn on tv or change channels without using buttons on rear of TV. Overall, stay was good, employees were nice. We were just annoyed with the television issue. The hotel is in midst of remodel so some furniture is on the second floor landing but not in the way of travelling to the room.
3-night family trip
Verified guest review

8/10 Very good

The stay was good, they were doing renovations so breakfast was not up to their usual and parking spots were taken by workers. Over all still good service
4-night trip
Verified guest review

8/10 Very good

I Will Be Back.
For the money, I have not found a better hotel experience in Cleveland, Tennessee. Parking was easy, and there was a non-affiliated restaurant next door. My room was renovated and clean. The only small inconveniences were that a lamp in my room was broken by the previous guest, and I had to report it to make sure I was not blamed. Additionally, the shower handle was installed backwards, so it took a few minutes to figure out how to get hot water in the shower. Otherwise, I had a great stay.
Wesley, 2-night family trip
Verified guest review

8/10 Very good

Roger, 1-night trip
Verified guest review