Sheraton Saigon Hotel & Towers

Photo gallery for Sheraton Saigon Hotel & Towers

Primary image
Outdoor pool, open 5:30 AM to 11:00 PM, pool umbrellas
Presidential Suite, 3 Bedrooms, Non Smoking | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Grand Suite, 1 King Bed, Tower | Living room | LED TV, table tennis table
Grand Junior Suite, 1 King Bed, Tower | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Sheraton Saigon Hotel & Towers

Sheraton Saigon Hotel & Towers

5.0 star property
Luxury hotel with 3 restaurants, near Nguyen Hue Walking Street

8.8/10 Fabulous

451 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $158
Price available on 10/1/2022
Map
88 Dong Khoi Street, District 1, Ho Chi Minh City
Main amenities
  • Daily housekeeping
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In District 1
  • Ben Thanh Market - 11 min walk
  • Dong Khoi Street - 1 min drive
  • Saigon Square - 5 min drive
  • War Remnants Museum - 8 min drive
  • Bui Vien Walking Street - 8 min drive
  • Saigon Zoo and Botanic Garden - 9 min drive
  • Pham Ngu Lao Backpacker Area - 9 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 23 min drive
  • Saigon Railway Station - 14 min drive
  • Airport shuttle (surcharge)

About this property

Sheraton Saigon Hotel & Towers

5-star luxury hotel revitalized in 2019 and located in the heart of District 1
Sheraton Saigon Hotel & Towers is located close to Ben Thanh Market, and provides a casino, a roundtrip airport shuttle, and a poolside bar. For those looking to try their luck, this hotel boasts a casino VIP room, 89 slot machines, and 9 casino gaming tables. Indulge in a manicure/pedicure, aromatherapy, and a body scrub at Aqua Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and brunch. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
Additional perks include:
  • Swimming pool with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor pool, and coffee/tea in the lobby
  • Wedding services, a gift shop, and a ballroom
  • Guest reviews give good marks for the pool, helpful staff, and location
Room features
All 485 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters and recycling
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 485 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Bed rails

What to do

  • Evening entertainment
  • Shopping
  • Table tennis
  • Bicycle tour information

Working away

  • Business center
  • 14 meeting rooms
  • Computer station
  • Conference center (14294 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike storage
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Bicycle parking
  • Casino
  • Full-service spa
  • 9 casino gaming tables
  • 89 casino slot machines
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guestrooms
  • Recycling
  • Guidebooks/recommendations

Special features

Spa

Aqua Day Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Saigon Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Li Bai Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Signature Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 560000 for adults and VND 280000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 1750000 per vehicle (one-way, maximum occupancy 2)

Renovations and closures

The following facilities or services will be unavailable from May 17 2022 to December 31 2022 (dates subject to change):
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from May 30 to June 1:
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1000000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 5:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Sheraton Saigon
Saigon Sheraton
Saigon Sheraton Hotel
Saigon Towers
Sheraton Saigon
Sheraton Saigon Hotel
Sheraton Saigon Hotel & Towers
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Towers
Sheraton Saigon Hotel Towers Ho Chi Minh City
Ho Chi Minh City Sheraton
Sheraton Ho Chi Minh City
Sheraton Saigon Hotel And Towers
Sheraton Saigon Hotel Towers
Sheraton Saigon Towers Ho Chi Minh City
Sheraton Saigon & Towers
Sheraton Saigon Hotel & Towers Hotel
Sheraton Saigon Hotel & Towers Ho Chi Minh City
Sheraton Saigon Hotel & Towers Hotel Ho Chi Minh City

Frequently asked questions

Does Sheraton Saigon Hotel & Towers offer free cancellation for a full refund?
Yes, Sheraton Saigon Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Saigon Hotel & Towers?
As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at Sheraton Saigon Hotel & Towers on Oct 1, 2022 start from $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Saigon Hotel & Towers?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Saigon Hotel & Towers?
Yes, there's an outdoor pool. Guests have pool access from 5:30 AM to 11:00 PM.
Are pets allowed at Sheraton Saigon Hotel & Towers?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Saigon Hotel & Towers?
Yes, there's free self parking.
Is airport shuttle service offered by Sheraton Saigon Hotel & Towers?
Yes, an airport shuttle is available. The charge is VND 1750000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Saigon Hotel & Towers?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Sheraton Saigon Hotel & Towers?
Yes, the 43055 square-foot casino features 89 slot machines and 9 gaming tables.
What is there to do at Sheraton Saigon Hotel & Towers and nearby?
Sheraton Saigon Hotel & Towers has a casino, a spa, and an outdoor pool, as well as a fitness center, a picnic area, and a garden.
Are there restaurants at or near Sheraton Saigon Hotel & Towers?
Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Cafe Highlands (3-min walk), Vo Roof Garden (3-min walk), and The Racha Room (3-min walk).
What's the area around Sheraton Saigon Hotel & Towers like?
Sheraton Saigon Hotel & Towers is in District 1, a short 11-minute walk from Ben Thanh Market and 8 minutes' walk from Saigon Square. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Jimmy, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Thank you Sheraton for a short holiday
It was amazing… we have experienced some hotels in the last 3 weeks in Vietnam .. I like Sheraton and VIAS for the service , I like Majestic for the river view . Overall Sheraton did very well . We surely come back and stay here
Van Lanh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Y, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice
Y, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Front desk, concierge and check-in was good, maybe because it is not so busy now, but there is adequate counter space to handle peak hours too. Displeased with housekeeping in the morning. Even with "Do not disturb" on, they would go around at 9am knocking on the door and shouting "laundry", again at around 10am, knocking and shouting "housekeeping". Not good for people planning to sleep in. The best thing is that the on-site casino is giving $100 USD worth of freeplay for guests staying inside Sheraton, just tell them the room number when signing up for the membership card.
Choon Wei, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Five stars hotel but the front desk agents and the valets is unprofessional without hospitality attitude. The valets are low key discrimination my parents because they didn’t dress up luxurious enough. Very disappointed with the way of the front employees treating my family especially to my parents. We pay 390CAD a night and they gave us unwelcome attitude.
Ph?m, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

George, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Expedia guest review

4/10 Fair

definitely not a 5 star hotel standard
never expected sheraton to be so bad. we knew hotel will be underpower right after covid 19 travelling. but didnt expect to see our room not housekeep, and even after housekeep, need to request for bath towels, body wash, tissue paper. not worth the premium $$$
Elaine, 4-night trip
Verified Hotels.com guest review