Save

Mainstay Suites Airport

2.5 star property
Within easy reach of Valley View Mall

Choose dates to view prices

Mainstay Suites Airport

Photo gallery for Mainstay Suites Airport

Exterior
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Breakfast area
Lobby

Overview of Mainstay Suites Airport

8.6

Fabulous

Property highlights

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
Main amenities
  • Housekeeping (on request)
  • Outdoor pool access
  • Free airport shuttle
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
  • Vending machine
Feel at home
  • Children stay free
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 650 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (1st Floor)

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

  • 600 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Efficiency, Suite, Nonsmoking

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Efficiency, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About this area

What's nearby

  • Carilion Roanoke Memorial Hospital - 9 min drive

Getting around

  • Roanoke Regional Airport (ROA) - 3 min drive
  • Roanoke Station - 6 min drive
  • Free airport shuttle

Restaurants

  • Cookout - 11 min walk
  • Chick-Fil-A - 3 min drive
  • McDonald's - 13 min walk
  • Taco Bell - 12 min walk
  • Golden Corral - 8 min walk
Map

About this property

Mainstay Suites Airport

Mainstay Suites Airport is just 1.7 mi (2.7 km) from the airport and offers a free shuttle (available on request). Guests will have free perks like WiFi, self parking, and wired Internet. Fellow travelers say great things about the overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 4:00 AM to 9:00 AM

Other information

  • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

Frequently asked questions

Does Mainstay Suites Airport offer free cancellation for a full refund?
Yes, Mainstay Suites Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mainstay Suites Airport?
As of Oct 1, 2023, prices found for a 1-night stay for 2 adults at Mainstay Suites Airport on Oct 4, 2023 start from $108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mainstay Suites Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mainstay Suites Airport?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Mainstay Suites Airport?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Mainstay Suites Airport?
Yes, a free airport shuttle is available from 4:00 AM to 9:00 AM on request.
What are the check-in and check-out times at Mainstay Suites Airport?
You can check in from 3 PM - 5 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Mainstay Suites Airport and nearby?
Mainstay Suites Airport has access to a nearby outdoor pool.
Does Mainstay Suites Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Mainstay Suites Airport like?
Mainstay Suites Airport is a short 3-minute drive from Roanoke Regional Airport (ROA) and 17 minutes' walk from Valley View Mall.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not a great stay for us, you get what you pay for
Over all this hotel is ok. Check in took a while and was not a quick process. No breakfast available. There were coffee and tea in the lobby but twice we went to get coffee but it was either not working or empty. Stains on the sheets, shower had soap grunge and foam from soap or something on the ceiling of the shower. Bathroom overall was not the cleanest. Couch is extremely uncomfortable. The people in the room next to us were very loud, screaming and carrying on late into the night past 1am. We tried going to the front desk, calling the desk and no one was every available or answered.
Kelsey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was super friendly. The hotel itself was extremely dated and the couch was very stained. We did stay in a pet room but it was still very uncleanly looking.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a clean nice stay with a giant bathtub, large room, comfortable beds with a nice view of the mountains.
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Over Rated
I usally dont leave reviews but.... First off i will say the staff were all very nice and helpful. The room was outdated, air conditioning was terrible room temperature would not go below 76 degrees no matter what you set the wall mounted thermostat to, we had to purchase a fan for our 2 night stay juat to make the room tolerable. The room smelled terrible which i think was mainly due to the room temperature. We had a double sofa bed that had no linens or pillows for anyone to sleep on. Definetely my worst experience with any choice hotel.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

6/10 Good

Warped Bathroom Floor and no Continental Breakfast
The bathroom floor was warped to the point the bathroom door would close without a whole vibrational and scraping noise. Displeases to find out there was no continental breakfast.
Joseph, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I think the lobby needs to be updated to look cleaner and brighter. Also the breakfast/lounge area was always dark with few lights on and unwelcoming. It made me think it must be dirty or something to keep the lights that low. Overall the location was great, staff was nice, and room had everything we needed for the price. Maybe a little more noise cancelling between rooms.
Angela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The Staff Was So Nice And Friendly. It was easy to check in and check out. It was a very nice hotel. And it was clean. I only issue we had is that it didn't have breakfast. Thanks so much
Tonya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

richard, 1-night trip
Verified Expedia guest review