Mainstay Suites Airport

Photo gallery for Mainstay Suites Airport

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Mainstay Suites Airport

Mainstay Suites Airport

2.5 star property
Within easy reach of Valley View Mall

8.8/10 Fabulous

286 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Kitchen
  • Air conditioning
The price is $98
Price available on 7/27/2022
Map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
Main amenities
  • Housekeeping (on request)
  • Outdoor pool access
  • Free airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Convenience store
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Valley View Mall - 14 min walk
  • St. Andrews Catholic Church - 6 min drive
  • Roanoke Visitor Center - 6 min drive
  • Center in the Square - 6 min drive
  • Roanoke Pinball Museum - 6 min drive
  • Berglund Center - 6 min drive
  • Carvins Cove Natural Reserve - 9 min drive
  • Roanoke College - 11 min drive
  • Salem Civic Center - 11 min drive
  • Mill Mountain Star - 18 min drive
  • Hollins University - 12 min drive

Getting around

  • Roanoke Regional Airport (ROA) - 4 min drive
  • Roanoke Station - 6 min drive
  • Free airport shuttle

About this property

Mainstay Suites Airport

Mainstay Suites Airport is just 2.1 mi (3.4 km) from the airport and offers a free shuttle (available on request). Guests will have free perks like WiFi, self parking, and wired Internet. Also, Valley View Mall and Berglund Center are within a short drive. The nice bathrooms and overall property condition get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 4:00 AM to 9:00 AM

Other information

  • Designated smoking areas

Property amenities

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25 per accommodation, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Wendy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly helpful staff makes all the difference in a trip your staff are wonderful!
Karen, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Slept all night
Clean hotel and room. No funky smells or odors. Room is spacious with a small kitchen and a 1 bed bedroom. Pretty quiet from road noise. Bed and pillows are comfortable for a all night sleep. Bathroom was clean and in good order.
Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very spacious. Friendly staff
Fantastic room! Spacious! Two queen size beds and sofa beds. Full size refrigerator, sink, table, sofa, recliner. HUGE bathroom. Building some what dated. Only 1 elevator, 4 floors. Staff extremely friendly. Will be back again if I am in Roanoke.
Benjamin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Here to stay for easy carefree nights
The staff was friendly, courteous, and generous. The hotel was easily accessible to the interstate 581. The location was very close to restaurants and shopping. No pool indoors or outdoor pools. Guests have access to the indoor pool at Best Western.
Lue W, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Basic
Good basic place to stay which is what we wanted. Only disappointed that we didn’t get a first floor suite as was booked on hotels.com. When we arrived around 5pm we were told all first floor suites were taken. Just seems if you reserve something it should be available. Also this hotel has no breakfast at all, no bars to pick up or anything. Just good to know up front.
Ernest, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel and staff were nice. They had some computer issues, but the personnel worked with friendly manners. Room was clean and cozy. A couple issues: 1) There was someone in another room that was smoking marijuana and it was wafting into our room all night long even though we had a non-smoking room. 2) Since we were in for the night, I tried calling room service 4x from 6 p.m. to 10 p.m. (roughly) and no one answered. I had to be at the airport at 4 a.m. so changing the room was pointless for me. I made the morning receptionist aware of the situation when I left.
Cortney, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The desk staff is number one
Miz S, 1-night business trip
Verified Expedia guest review