Guests
All properties in Chiang Mai, Chiang Mai Province, Thailand

Lotus Hotel Pang Suan Kaew

4-star Chiang Mai hotel with outdoor pool, connected to the convention center

  • Free WiFi and free parking
From
$26

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 99
1 / 99Outdoor Pool
21 Huay Kaew Road Suthep Muang, Chiang Mai, 50200, Chiang Mai, Thailand
7.4.Good.
  • I love their breakfast buffet wide variety with great services.

    Dec 12, 2020

  • Very fine swimming pool. Ladder on the side of the pool is loose and needs to be fixed

    Feb 15, 2020

See all 88 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 420 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available

For families

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Chiang Mai
  • Chiang Mai University - 1 min walk
  • Museum of World Insects and Natural Wonders - 5 min walk
  • Chiangmai Ram Hospital - 6 min walk
  • Nimman Road - 13 min walk
  • Wat Lok Moli - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Deluxe Room
  • Junior Suite, Corner
  • Superior Room, 2 Bedrooms, Connecting Rooms
  • Superior Room, 3 Bedrooms, Connecting Rooms

What’s around

Landmarks

  • Heart of Chiang Mai
  • Chiang Mai University - 1 min walk
  • Museum of World Insects and Natural Wonders - 5 min walk
  • Chiangmai Ram Hospital - 6 min walk
  • Nimman Road - 13 min walk
  • Wat Lok Moli - 13 min walk
  • One Nimman - 15 min walk
  • MAYA Lifestyle Shopping Center - 15 min walk
  • Kad Suan Kaew Shopping Centre - 15 min walk
  • Think Park - 16 min walk
  • Chang Puak Market - 17 min walk

Getting around

  • Chiang Mai Intl. Airport (CNX) - 11 min drive
  • Chiang Mai Railway Station - 10 min drive
  • Saraphi Station - 16 min drive
  • Lamphun Pa Sao Station - 25 min drive
  • Airport shuttle (surcharge)
map
See on map
21 Huay Kaew Road Suthep Muang, Chiang Mai, 50200, Chiang Mai, Thailand

At a glance

Hotel size

  • This hotel has 420 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Parking

  • Free onsite self parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Nightclub

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 900
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Languages Spoken

  • Chinese
  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

San Phak Wan - This buffet restaurant specializes in international cuisine and serves lunch only.

Lan Chor Lae - This coffee shop serves light fare only. Open daily.

San Kam Pheang - This restaurant specializes in international cuisine and serves breakfast only.

San Phak Wan - This restaurant specializes in international cuisine and serves dinner only.

San Ka Wan - This restaurant serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 240 for adults and THB 120 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of THB 800 (subject to availability)

Children and extra bedsPay at property

  • Rollaway beds are available for THB 800 per day
  • Airport shuttle service for children costs THB 100 (roundtrip)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hotel Pang
  • Suan Kaew
  • Lotus Hotel Chiang Mai
  • Lotus Pang Suan Kaew
  • Lotus Hotel Pang Suan Kaew Hotel
  • Lotus Hotel Pang Suan Kaew Chiang Mai
  • Lotus Hotel Pang Suan Kaew Hotel Chiang Mai
  • Lotus Hotel Pang Suan Kaew
  • Lotus Hotel Pang Suan Kaew Chiang Mai
  • Lotus Pang
  • Lotus Pang Suan Kaew
  • Lotus Pang Suan Kaew Chiang Mai
  • Lotus Pang Suan Kaew Hotel
  • Pang Suan Kaew
  • Pang Suan Kaew Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Lotus Hotel Pang Suan Kaew does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:30 AM. Late check-out is available for a charge of THB 800 (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Anchan Noodle (3-min walk), Free bird café (4-min walk), and Cheevit Cheeva (4-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request.
  • Lotus Hotel Pang Suan Kaew has a nightclub and an outdoor pool, as well as a fitness center.
7.4.Good.
  • 6.0.Good

    Tired hotel.

    Very dated hotel. Room was spacious but quite old. The support bar above bath was falling out of wall. Whole hotel need quality assessment. Wifi intermittent and whole hotel without for about 15 hours. However location was excellent.

    Christine, 2 night trip, Nov 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente estadía en Lotus 😍

    Buenísima experiencia en el hotel, el personal muy amable, la pieza muy limpia y amplia.

    Mirko, 4 night trip, Nov 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The beauty, exceptional pool, and restaurant! Everything was wonderful!

    2 night family trip, Sep 26, 2019

    Verified Travelocity guest review

  • 4.0.Fair

    My first impression aa soon as we arrived was how ancient it looked then the staff was not as welcome as other hotels where we stayed during our trip in Thailand. However in contrast, the breakfast was excellent full of varieties.

    Paul, 2 night family trip, Apr 10, 2019

    Verified Expedia guest review

  • 6.0.Good

    Water leak from air conditioner that’s make a carpet wet and stinky

    2 night trip with friends, Mar 24, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Desperately Needs a Rennivation

    I was really disappointed with this property. While the location was great, the facility was majorly overdue for a renovation. Everything just seemed old and dingy. I ended up checking out 2 days early and moving hotels because the ceilings were so low that my boyfriend couldn’t even stand up straight in the shower (he’s 6’3”).

    Caitlin, 4 night romance trip, Feb 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love this hotel and it was very clean!!! Staff was very friendly, breakfast included was delicious and the massages were so cheap!!! Can't wait to return! I highly recommend staying here!!

    Rachelle, 3 night trip, Nov 6, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Reliable Hotel

    I have stayed here many and still has good reliable and friendly service. The property is also well maintained with an excellent location for shopping, dining, and entertainment within easy walking distance.

    Clyde, 3 night trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It not recommended for anyone who like standard hotel because this hotel has not a quality for anything but the good one of this hotel is nearby Central Outlet and heart of city, can walk to Nimman and night market.

    4 night family trip, Dec 22, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    stunning view, aged

    It was good. We knew the hotel was old before we checked in. If you are a very pick Westerner, you should pass. However, if you are willing to overlook some flaws, it's nice. Check in, while not smiling, was efficient. Breakfast was ok, mostly for Thais, but real coffee and eggs made to order. Front wall of room wall to wall floor to ceiling windows - stunning view!!

    1 night trip, Nov 18, 2020

    Verified Hotels.com guest review

See all 88 reviews