All hotels in Milan, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Gray - A SINA Hotel, Milan

5 stars
Via San Raffaele, 6MilanMI20121Italy, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Location
Great location
Vibe
Awesome vibe
Bar and Beverages
Bar is awesome
Breakfast
Breakfast can be improved
37See all 37 Hotels.com reviews
From 206 reviewsTripAdvisor Traveller Rating

The Gray - A SINA Hotel, Milan

Hotel Info: 866-539-8117

from $258
  • Superior Room
  • Junior Suite
  • Superior One Queen Bed
  • Deluxe Double Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Junior Suite, 1 King Bed
  • Superior Double Room
  • Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Also known as

  • Gray Sina
  • Gray Sina Hotel
  • Gray Sina Hotel Milan
  • Gray Sina Milan

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply to residents of Milan or children under 18 years of age. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 5 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 45 per day

Valet parking costs EUR 45 per night

Rollaway beds are available for EUR 120 per night

Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 135 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Spa services on site
Working away
  • Conference space size (feet) - 172
  • Conference space size (meters) - 16
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

The Gray - A SINA Hotel, Milan’s small print

Also known as

  • Gray Sina
  • Gray Sina Hotel
  • Gray Sina Hotel Milan
  • Gray Sina Milan

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply to residents of Milan or children under 18 years of age. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 5 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 45 per day

Valet parking costs EUR 45 per night

Rollaway beds are available for EUR 120 per night

Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 135 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 37 reviews

The Gray - A SINA Hotel, Milan
Excellent4.0 / 5
The Gray -- anything but
Nice rooms. The furniture in the lobby is uncomfortable, but if you like minimalist modern style, it is nice
1 night business trip
The Gray - A SINA Hotel, Milan
Excellent4.0 / 5
Great , accessilbe location l
very satisfied -
1 night business trip
The Gray - A SINA Hotel, Milan
Fair2.0 / 5
The Gray Hotel, Mian
This is the worst experiences I ever had with the hospitality industry. I have booked a triple room but was given a double room with an added make-shift folding bed. The double room was already considered small compared to a standard hotel room and the space was further congested by the make-shift bed, making the room hardly enough space to move at all. In addition, despite being a luxury hotel, we were charged for a higher amount as what they stated on internet and Worst of all, we were not informed that breakfast is not FOC until when we checked out. When we raised the issue to the reception, the manager actually shouted at us instead of apologising. Furthermore, we were also double charged for the pick-up services we ordered, when we questioned on the double charge, they simply cancelled off the second charge without further checking ! To sum it up, this hotel is simply over-selling themselves on the internet. Not only their prices are ridiculous high for the mediocre facilities and services they provide, since they are positioning themselves as “The Luxury Hotel”, but they are also adding a lot of irrelevant charges to the bill without informing customers.
4 night family trip
The Gray - A SINA Hotel, Milan
Fair2.0 / 5
very disappointing
This is the worst experiences I ever had with the hospitality industry. I have booked a triple room but was given a double room with an added make-shift folding bed. The double room was already considered small compared to a standard hotel room and the space was further congested by the make-shift bed, making the room hardly enough space to move at all. In addition, despite being a luxury hotel, we were charged Euro 36 dollars per day per head for a terrible breakfast. Worst of all, we were not informed that breakfast is not FOC until when we checked out. When we raised the issue to the reception, the manager actually shouted at us instead of apologising. Furthermore, we were also double charged for the pick-up services we ordered, when we questioned on the double charge, they simply cancelled off the second charge without further checking, this shows that they are simply adding charges to the bill hoping that customers will pay the extra, without checking the details. To sum it up, this hotel is simply over-selling themselves on the internet. Not only their prices are ridiculous high for the mediocre facilities and services they provide, since they are positioning themselves as “The Luxury Hotel”, but they are also adding a lot of irrelevant charges to the bill without informing customers. They are simply aiming to suck the blood out of customers who fall into their lab.
4 night family trip
The Gray - A SINA Hotel, Milan
Excellent4.0 / 5
A centrally located boutique hotel
There hotel is in a very central locatio by the historical Galleria Vittorio Emanuele II shopping mall and is very convenient to the La Scala Theatre and Duomo Cathedral. It is a pity that there was extensive road works in the area which carried on into late night and early morning which caused disturbance to my sleep. It was however a temporary situation which should not affect future guests and the room, though small, was clean and the reception staff was helpful. I would recommend the hotel for a short stay.
2 night business trip

See all reviews

The Gray - A SINA Hotel, Milan

Is the description of this hotel not correct? Tell us