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JW Marriott Cancun Resort & Spa, Cancun

4.5 stars4.5 stars
Blvd. Kukulcan, Km 14.5, Lote 40-AZona Hotelera, CancunQROO77500Mexico, 855-239-9485
Loved by guests
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Pool
Great pool
493See all 493 Hotels.com reviews
From 4,121 reviewsTripAdvisor Traveller Rating

JW Marriott Cancun Resort & Spa, Cancun

Hotel Info: 855-239-9485

from $299
  • Presidential Suite
  • Club 91 Premium Ocean View Room
  • Club 91 Caribbean Suite
  • Club 91 Grand Ocean Front Suite
  • Premium Room, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Caribbean Suite
  • Luxury Suite, 1 Bedroom, Balcony
  • Premium Room, 2 Double Beds, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Standard Room, Beachside
  • Grand Suite, 1 King Bed, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 448 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. Guests who book a minimum 3-night stay in a "Club 91" room type will receive roundtrip airport transportation and must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up. For more details, please contact the office using the information on the reservation confirmation received after booking.
The Club 91 Level at this property will be under renovation from October 19 - December 13, 2017, as well as the adult pool and select room renovations July 10 - December 13, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children's club *

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Smoke-free property

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 28 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18.00 per person (one way)

WiFi is available in guestrooms for USD 18.00 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 18.00 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 8 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Children's pool
  • Tennis on site
  • Steam room
  • Swim-up bar
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

JW Marriott Cancun Resort & Spa, Cancun’s small print

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 28 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18.00 per person (one way)

WiFi is available in guestrooms for USD 18.00 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 18.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 493 reviews

JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
The only issue I had was that the elevators are the slowest I've ever experienced.
5 night family trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Awesome resort! Great location and Clean, Food was ok, I wish there was more things to do at the resort.. but overall I would pick this hotel
4 night family trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Great Hotel
The hotel was amazing and the food is great. The service was outstanding. I didn't like the blanket on the bed it was heavy. Breakfast buffet had everything you can imagine but really expensive $25.00 per person, and I don't eat that much in the morning. To order took too long. I wish they would have a half bar just breakfast items for less money. They are renovating and you will hear pounding during the day. and jackhammering at the beach. I hope to go back when they have finished renovating. Wish they had dancing at night on premises.
4 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Perfect place, perfect stay
Loved this place. Next time, we will find a hi-end all adult, all - inclusive resort because it would have cost less. Many lovely families. Food was good. Best wine was in the Italian restaurant. All in all, beautiful, well maintained and luxurious.
5 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
This IS the place to stay in Cancun.
Beautiful, clean and well maintained hotel. Service to our room each day was great. They rechecked/turned-down the room every day. Not once did we have to deal with anyone pushing excursions or time shares on us.
5 night romance trip

See all reviews

JW Marriott Cancun Resort & Spa, Cancun

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