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JW Marriott Cancun Resort & Spa, Cancun

4.5 stars4.5 stars
Blvd. Kukulcan, Km 14.5, Lote 40-AZona Hotelera, CancunQROO77500Mexico, 855-239-9485
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
504See all 504 Hotels.com reviews
From 3,947 reviewsTripAdvisor Traveller Rating

JW Marriott Cancun Resort & Spa, Cancun

Hotel Info: 855-239-9485

from $399
  • Presidential Suite
  • Club 91 Premium Ocean View Room
  • Club 91 Caribbean Suite
  • Club 91 Grand Ocean Front Suite
  • Premium Room, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Caribbean Suite
  • Luxury Suite, 1 Bedroom, Balcony
  • Premium Room, 2 Double Beds, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Standard Room, Beachside
  • Grand Suite, 1 King Bed, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 448 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Guests who book a minimum 3-night stay in a "Club 91" room type will receive roundtrip airport transportation and must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking

Other information

  • Smoke-free property

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Optional extras

Breakfast costs between USD 5 and USD 35 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 17.50 per day (rates may vary)

WiFi is available in public areas for USD 18.00 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 9 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Children's pool
  • Tennis on site
  • Steam room
  • Swim-up bar
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

JW Marriott Cancun Resort & Spa, Cancun’s small print

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Optional extras

Breakfast costs between USD 5 and USD 35 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 17.50 per day (rates may vary)

WiFi is available in public areas for USD 18.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 504 reviews

JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
Perfect place, perfect stay
Loved this place. Next time, we will find a hi-end all adult, all - inclusive resort because it would have cost less. Many lovely families. Food was good. Best wine was in the Italian restaurant. All in all, beautiful, well maintained and luxurious.
5 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
This IS the place to stay in Cancun.
Beautiful, clean and well maintained hotel. Service to our room each day was great. They rechecked/turned-down the room every day. Not once did we have to deal with anyone pushing excursions or time shares on us.
5 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Poor1.0 / 5
Paying over $400/night & internet is not included
It really sucks when we are paying over $400/night and the hotel charges $17.50 for internet. This is 2017 and internet is like water and power, it must be included.
5 night trip with friends
JW Marriott Cancun Resort & Spa, Cancun
Outstanding5.0 / 5
All in all I would recommend the JWM. Not enough working wall power outlets, hand rock hotel next door very loud beach music.
8 night family trip
JW Marriott Cancun Resort & Spa, Cancun
Good3.0 / 5
Relaxing, somewhat expensive hotel. Not real Mex
The hotel is nice and relaxing and provides easy access to the beach. It also has nice pools including one swim up bar and an infinity pool. Staff was very friendly and helpful. Prices were not great. All you can eat buffet always available for ~$25 per person. We did that a couple of times but had to walk about 2 km to find somewhat local food. On site beach restaurant has American food at American prices. Drinks range from $4 for a beer to $10 for blended drinks. We bought beer from Oxxo and then ordered every other round from the bar to lower our overall drinking costs. :) Many expensive restaurants nearby if you walk out onto the main road. Oxxo and other convenience stores are easy to access on the local buses ($10.5 pesos/person).
3 night trip with friends

See all reviews

JW Marriott Cancun Resort & Spa, Cancun

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