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Europa Gatwick Hotel & Spa, West Sussex (county)

3 stars
Balcombe RoadMaidenbower, CrawleyEnglandRH10 7ZRUnited Kingdom, ‏‎800-491-6126
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2.5 / 5
Location
Location is ok
Service
Service is adequate
Room
Room is not nice
Cleanliness
Dirty
631See all 631 Hotels.com reviews
From 2,256 reviewsTripAdvisor Traveller Rating

Europa Gatwick Hotel & Spa, West Sussex (county)

Hotel Info: 866-539-8117

from $42
  • Standard Double Room (Advance Saver)
  • Standard Twin Room
  • Standard Double Room
  • Family Room
  • Executive Double Single Room
  • Lodge Room
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 246 rooms

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking *

Also known as

  • Europa Gatwick
  • Europa Gatwick Hotel Crawley
  • Europa Gatwick Hotel
  • Europa Hotel Gatwick
  • Gatwick Europa
  • Gatwick Europa Hotel
  • Gatwick Hotel Europa
  • Hotel Europa Gatwick
  • Hotel Gatwick Europa
  • Europa Gatwick Crawley

Policies

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 4.00 per person, per day. Facilities include fitness facilities, a sauna, a spa, and a swimming pool.

Extended parking is available for an extra charge

Buffet breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)

Airport shuttle service is offered for an extra charge of GBP 9 per vehicle (one-way)

Airport shuttle service for children costs GBP 0.00 (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Golfing nearby
  • Health club
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
More
  • Daily housekeeping

Europa Gatwick Hotel & Spa, West Sussex (county)’s small print

Also known as

  • Europa Gatwick
  • Europa Gatwick Hotel Crawley
  • Europa Gatwick Hotel
  • Europa Hotel Gatwick
  • Gatwick Europa
  • Gatwick Europa Hotel
  • Gatwick Hotel Europa
  • Hotel Europa Gatwick
  • Hotel Gatwick Europa
  • Europa Gatwick Crawley

Policies

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 4.00 per person, per day. Facilities include fitness facilities, a sauna, a spa, and a swimming pool.

Extended parking is available for an extra charge

Buffet breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)

Airport shuttle service is offered for an extra charge of GBP 9 per vehicle (one-way)

Airport shuttle service for children costs GBP 0.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.5 /5 from 631 reviews

Europa Gatwick Hotel & Spa, West Sussex (county)
Poor1.0 / 5
Stay well clear of this place
Don’t touch this place with a barge pole. The parking is apparently rented out to people flying out of Gatwick – so there’s none when you get there. The management hide in their office when you ask why there’s no parking and they send the poor desk clerk out to face unhappy clients. Then she (desk clerk) tells you they’ve (management) suggested you park on the grass verge outside the hotel premises. The room was cramped and had dirty stained carpets. Your gut feeling tells you “This place is dodgy.” You may find something cleaner and more comfortable at the local NSPCA.
1 night business trip
Europa Gatwick Hotel & Spa, West Sussex (county)
Excellent4.0 / 5
close to Gatwick
Clean, a little out-dated, not enough parking. WiFi kind of iffy
2 night romance trip
Europa Gatwick Hotel & Spa, West Sussex (county)
Poor1.0 / 5
Worst of the 65 English hotels so far
There is no cell service at this hotel. During our stay there where many guests wandering the grounds trying to get a signal. Knowing this it is very surprising that the hotel only provides poor internet in the lobby. Also the hotel smells very poorly...mold, etc. shockingly for being an airport hotel we were awake alright due to a wedding that had people running thru the halls up til 3:00 am! Very poor service.
1 night family trip
Europa Gatwick Hotel & Spa, West Sussex (county)
Good3.0 / 5
close to Gatwick Airport
Convenient to airport. Daytime staff helpful but other shifts either not terribly competent or helpful. Room could have been a great deal cleaner. Few amenities and all required extra expense. Facility has potential but needs a great deal of work to make it ready for prime time.
1 night trip
Europa Gatwick Hotel & Spa, West Sussex (county)
Good3.0 / 5
Clean, quiet & cheap
This was great value. Room and bathroom was clean in a quiet location. All staff were professional and friendly. Walking distance to a choice of pubs serving good food and wine. The bedroom and bathroom were dated and crying out for a make over but for £39 a night expectations were not too high.
1 night trip

See all reviews

Europa Gatwick Hotel & Spa, West Sussex (county)

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