Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel in Hesperia

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In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Amenities
Policies

2.5-star property

No-frills Hesperia hotel with indoor pool

8.2/10 Very good

1,016 verified Hotels.com guest reviews

Popular amenities

Free breakfast

Free parking

Pool

Free WiFi

Pet-friendly

Gym

9750 Key Pointe Ave, Hesperia, CA, 92345

About this area

Getting around

Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 45 min drive
San Bernardino, CA (SBD-San Bernardino Intl.) - 47 min drive
Victorville Station - 14 min drive

Restaurants

Golden Corral - 4 min walk
In-N-Out Burger - 9 min walk
Texas Roadhouse - 15 min walk
El Pollo Loco - 4 min drive
Steak 'n Shake - 5 min drive

About this property

Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

Enjoy your visit to Hesperia with a stay at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The comfortable beds and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

100 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 3 PM until anytime
Minimum check-in age – 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets allowed*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Free on-site self-parking

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast 5:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli

Travelling with children

Local/corner shop
Children's games
Children's books

What to do

May offer priority ski access
Beach nearby
Free bikes nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Snowboarding nearby

Working away

Business centre
Meeting room
Computer station
Conference space

Services

24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff

Facilities

1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Hot tub

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Assistive listening devices available
Well-lit path to entrance

Languages

English
Spanish

Room amenities

Be entertained

Flat-screen television
Premium satellite channels
Films for purchase

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

Freshen up

Private bathroom
Bath or shower
Hairdryer
Towels

Stay connected

Desk
Free WiFi and wired Internet
Free local calls

Food and drink

Fridge
Microwave

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Fees & policies

Children & extra beds

Rollaway beds are available for USD 15.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 8 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Hesperia

Holiday Inn Express Hesperia

Holiday Inn Express Hotel Suites Hesperia

Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 11:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?

Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?

You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel also has a fitness centre.

Are there restaurants at or near Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?

Yes. Nearby restaurants include Golden Corral (4-min walk), In-N-Out Burger (9-min walk) and El Pollo Loco (2.3 mi).

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Poor

23 January 2023

Ruined Our Stay!!! Refused Refund!!!

Horrible experience. There was a problem with the usb outlets provided. They didn’t have enough voltage to charge our phones. Tested all of them, plus tried the outlets with usb blocks and cables and none of them worked to charge the phones. After a third trip to the front desk, they provided the charger from the front desk. (Our usb cables worked perfectly in our car.) It was my son’s birthday and we had steaks and meals from Texas Road House. They all went bad because the refrigerator wasn’t working. The front desk sent someone to our room in the middle of the night to look at it. Then in the morning we found it was working again. All of our foot spoiled, from being in a broken refrigerator for several hours. The front desk offered 5000 points, it cost 20,000 points per night using their rewards system. They refused any refund because we had booked through Hotels.com, as if they were seeing any of that money. On a side note, they use tons of styrofoam plates which are extremely bad for the environment. The styrofoam plates are used with the free breakfast, by each customer daily. So that impact adds up. Overall, very stressful to deal with electrical issues while staying one night in a hotel, during a major move from one property to the next. Not the relaxing stay that it should have been for over $200. This voltage issue was beyond annoying. Maybe building and safety should take a look.