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Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

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Exterior
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

2.5-star property
No-frills Hesperia hotel with indoor pool

8.2/10 Very good

1,016 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
9750 Key Pointe Ave, Hesperia, CA, 92345

About this area

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 45 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 47 min drive
  • Victorville Station - 14 min drive

Restaurants

  • Golden Corral - 4 min walk
  • In-N-Out Burger - 9 min walk
  • Texas Roadhouse - 15 min walk
  • El Pollo Loco - 4 min drive
  • Steak 'n Shake - 5 min drive

About this property

Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

Enjoy your visit to Hesperia with a stay at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The comfortable beds and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 5:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Children's games
  • Children's books

What to do

  • May offer priority ski access
  • Beach nearby
  • Free bikes nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Hesperia
Holiday Inn Express Hesperia
Holiday Inn Express Hotel Suites Hesperia
Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel also has a fitness centre.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel?
Yes. Nearby restaurants include Golden Corral (4-min walk), In-N-Out Burger (9-min walk) and El Pollo Loco (2.3 mi).

Reviews

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Ruined Our Stay!!! Refused Refund!!!
Horrible experience. There was a problem with the usb outlets provided. They didn’t have enough voltage to charge our phones. Tested all of them, plus tried the outlets with usb blocks and cables and none of them worked to charge the phones. After a third trip to the front desk, they provided the charger from the front desk. (Our usb cables worked perfectly in our car.) It was my son’s birthday and we had steaks and meals from Texas Road House. They all went bad because the refrigerator wasn’t working. The front desk sent someone to our room in the middle of the night to look at it. Then in the morning we found it was working again. All of our foot spoiled, from being in a broken refrigerator for several hours. The front desk offered 5000 points, it cost 20,000 points per night using their rewards system. They refused any refund because we had booked through Hotels.com, as if they were seeing any of that money. On a side note, they use tons of styrofoam plates which are extremely bad for the environment. The styrofoam plates are used with the free breakfast, by each customer daily. So that impact adds up. Overall, very stressful to deal with electrical issues while staying one night in a hotel, during a major move from one property to the next. Not the relaxing stay that it should have been for over $200. This voltage issue was beyond annoying. Maybe building and safety should take a look.
Victoria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice property
wonderful stay
Donavan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and updated!
The hotel was clean and very up to date. Checkin and check out was easy. I liked that there was shampoo, conditioner and body wash that was available in the shower and it was Dove! There was no soap to wash hands though. Not even a bar of face soap. Hot tub was hot but needed a good cleaning. The room was spacious and had plenty of lighting, outlets and USB options. All in all, it was a great stay!
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gilma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maxine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent and the staff is courteous and helpful
Emie, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Our door was broken, limited amenities, terrible experience for the price!
Michelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was nice and convenient. The AC in the room was working okay. The ice machine on the 2nd floor was not working at the time. Neither was the orange juice machine in the breakfast area. Very clean hotel and staff. The pool was open until 11pm, which was great!
Jessica, 1-night family trip
Verified Orbitz guest review