Cumberland House Knoxville, Tapestry Collection by Hilton

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View from room
42-inch LCD TV with satellite channels, pay movies
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
3-star hotel with restaurant, near University of Tennessee

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $131
Price available on 9/2/2022
Map
1109 White Ave, Knoxville, TN, 37916
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Downtown Knoxville
  • University of Tennessee - 1 min walk
  • Neyland Stadium - 2 min drive
  • Knoxville Convention Center - 1 min drive
  • Market Square - 2 min drive
  • Knoxville Zoo - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton offers a fantastic location, putting you just steps from University of Tennessee. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Tussie Mussie, which serves American cuisine and is open for breakfast and dinner. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 8 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3471 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 14 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self parking costs USD 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Great Downtown hotel
This was a beautifully appointed facility and great staff and location in the city. We will use again!
dana, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Amellia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Meh
It was fine. Nice building. Service needs to improve to be worth the cost.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing !!!
Nathaniel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great hotel! We did have a mix up using Hotels.com so ended up with two rooms and being charged twice but hopefully this will be resolved soon!
susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Corbin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Nathaniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jethro, 1-night business trip
Verified Hotels.com guest review