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Universo Hotel, Lucca

3 stars
Piazza Del Giglio 1LuccaLU55100Italy, 800-491-6126
Good3.9 / 5
Great location
Fantastic service
Breakfast can be improved
Room needs to be redecorated
109See all 109 reviews

Universo Hotel, Lucca

Hotel Info: 866-539-8117

  • Standard Triple Room
  • Standard Double Room Single Use
  • Superior Double Room
  • Double or Twin Room
  • Standard Double Room

Universo Hotel, Lucca’s small print


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

A tax is imposed by the city and collected at the property in cash. The tax is seasonal and applies to stays up to 3 nights (from April 1st to the first Sunday of November) and only the first night of stay (from the Monday following the first Sunday of November through March 31st). Guests exempted from the tax include children 14 years of age or below. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 109 reviews

Universo Hotel, Lucca
Fair2.0 / 5
Not a place I'd recommend"!!!!!!
Would not recommend this hotel. WiFi only works occasionally, but you have to be in the hotel lobby. Chairs in breakfast room had "horribly stained" seats. Really "turned our stomachs" and unable to enjoy breakfast.
1 night trip with friends
Universo Hotel, Lucca
Excellent4.0 / 5
A charming comfortable mix of old and new.
Lovely old hotel in a great location in the walled city not far from an entrance gate and only a couple of blocks from the train station. Parking was outside the gate but only a 10 minute walk away (5euro/day). The desk staff was very friendly and helpful. The continental breakfast was fine. The recently renovated rooms ( a second room was occupied by my brother and his wife) were very spacious with new and comfortable furnishings and a great shower. I would definitely stay there again.
5 night romance trip
Universo Hotel, Lucca
Good3.0 / 5
Find somewhere else
Very small room. Strange decorations. Bed not to bad. Staff unfriendly and not helpful
3 night romance trip
Universo Hotel, Lucca
Excellent4.0 / 5
Perfect location
Universo is Grizabella the Cat of Lucca. Elegantly over the hill, blessed AC, very helpful and friendly front desk, perfect location in Lucca - Puccini concerts every evening are an easy stroll to the adjoining piazza. Complimentary breakfast with sufficient variety for most palates - meat, cheese, hard-boiled eggs, pastries, fruit, juices and hot beverages. Complimentary wifi, while available, wasn't so very reliable.
3 night romance trip
Universo Hotel, Lucca
Outstanding5.0 / 5
Old world charm in an excellent location.
Excellent location in an old-world charm hotel. Large rooms and bathrooms with lovely tile. You could tell this hotel was made for the well-to-do of its time. It is a lovely hotel and we hope to stay again some day in the future. Also included was a fairly descent breakfast. Only drawback was wifi was located in the reception area of the hotel, not in our room.
2 night romance trip

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Universo Hotel, Lucca

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