Also known as
- Occidental All Inclusive
- Occidental Grand Xcaret
- Occidental Xcaret Destination All Inclusive Playa del Carmen
- Occidental Xcaret Grand
- Xcaret Grand Occidental
- Occidental Xcaret Destination Playa del Carmen
- Occidental Grand Resort All Inclusive
- Occidental Xcaret Destination All Inclusive
Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:
Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.
Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.
Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.
Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.
Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The charges below are included in the total price displayed:
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of MXN 654 per person (one way)
Airport shuttle for children between the ages of 0 and 12 costs MXN 654 (one-way)
WiFi is available in guestrooms for MXN 327 per night (rates may vary)
WiFi is available in public areas for MXN 325 per 24-hour period (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.