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Mercure Krakow Fabryczna City

Photo gallery for Mercure Krakow Fabryczna City

Exterior
Indoor pool
Exterior
Superior Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace
International cuisine

Overview of Mercure Krakow Fabryczna City

Mercure Krakow Fabryczna City

4.0 star property
4-star hotel with indoor pool, connected to the convention centre, near Tauron Arena Kraków
9.0 out of 10 Superb
9.0/10 Superb

35 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
Fabryczna 13, Kraków, 31553
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Children's pool
  • Room service
  • Conference centre
  • 10 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Grzegorzki
  • Main Market Square - 38 min walk
  • Oskar Schindler Factory - 4 min drive
  • Royal Road - 5 min drive
  • Wawel Castle - 9 min drive
  • Wieliczka Salt Mine - 15 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 29 min drive
  • Kraków Główny Station - 11 min drive
  • Kraków Plaszów Station - 12 min drive
  • Wieliczka Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Nowa Wytwórnia - 2 min walk
  • Executive Lounge - 17 min walk
  • Dozo - 1 min walk
  • 5th Avenue - 18 min walk
  • Bread And Spread - 10 min walk
Map

About this property

Mercure Krakow Fabryczna City

Mercure Krakow Fabryczna City puts you within a 10-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 120 per vehicle. Guests can visit the health club for a workout or grab a bite to eat at FABRYCZNA 13, which serves international cuisine. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a sauna.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 70 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 10 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (23681 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Health club
  • An indoor pool
  • Bike parking
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Heated floor (bathroom)

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Dining

FABRYCZNA 13 – This restaurant specialises in international cuisine.
FABRYCZNA 13 BAR – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: PLN 120 (one-way)
  • Transfer service fee per child: PLN 0 (one-way)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 70 per person
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PLN 135.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self-parking costs PLN 70 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków
Mercure Krakow Fabryczna City Hotel Kraków
Mercure Krakow Fabryczna City (Opening July 2021)
Mercure Krakow Fabryczna City (Opening September 2021)

Frequently asked questions

Does Mercure Krakow Fabryczna City offer free cancellation for a full refund?
Yes, Mercure Krakow Fabryczna City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Krakow Fabryczna City?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Krakow Fabryczna City?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Krakow Fabryczna City?
Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Krakow Fabryczna City?
Yes. Self-parking costs PLN 70 per day.
Is an airport shuttle service offered by Mercure Krakow Fabryczna City?
Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Fabryczna City?
You can check in from 3:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Krakow Fabryczna City and nearby?
Mercure Krakow Fabryczna City has an indoor pool and a sauna, as well as a health club.
Are there restaurants at or near Mercure Krakow Fabryczna City?
Yes, FABRYCZNA 13 offers international cuisine.
What's the area around Mercure Krakow Fabryczna City like?
Mercure Krakow Fabryczna City is a short 19-minute walk from Kraków Plaza and 16 minutes' walk from Cracovia Business Center.

Reviews

9.0

Superb

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel, excellent facilities
Fantastic hotel all-round
David, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aliaksandr, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aliaksandr, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

nir, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was good apart from only having a bath and a hand held shower? Wasn’t shown when booking and I feel should have been.
Samantha, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Joanna, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARCIN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

nir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gal, 3-night trip
Verified Hotels.com guest review