Oasis Palm All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Tortuga Beach

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Oasis Palm All Inclusive

Photo gallery for Oasis Palm All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Children’s activities
Blackout curtains, iron/ironing board, WiFi, bed sheets
7 bars/lounges
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Oasis Palm All Inclusive

6.8 out of 10 Good
6.8/10 Good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Air conditioning
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options


  • 27 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed


  • 27 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed


  • 63 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

About this area

What's nearby

  • In Zona Hotelera
  • Tortuga Beach - 24 min walk
  • Turtle Beach - 1 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Langosta Beach - 4 min drive
  • Plaza Las Americas - 5 min drive
  • Plaza 28 - 6 min drive
  • Forum Beach - 10 min drive
  • Cancun Convention Center - 7 min drive
  • Gaviota Azul Beach - 11 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive


  • Lobby Bar - 10 min walk
  • Los Chachalacos - 8 min walk
  • Bites Food Hall - 1 min walk
  • Boost Pool Bar - 11 min walk
  • Sirenas Raw Bar - 6 min walk

About this property

Oasis Palm All Inclusive

Oasis Palm All Inclusive features a free kids' club and puts you within a 15-minute drive of La Isla Shopping Mall. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this all-inclusive property include 7 bars/lounges, an outdoor pool and a fitness centre.


This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Golf green fees




On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 8 floors


  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club


  • Pets not allowed


  • WiFi in public areas*
  • WiFi in rooms*


  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 7 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Pool table
  • Golfing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide


  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone


  • Daily housekeeping
  • In-room safe (surcharge)

Special features


Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.


Sisal Buffet – On-site buffet restaurant.
Piratas del Caribe(niños) – On-site theme restaurant. Open daily.
Los Agaves – On-site restaurant. Open daily.
Dos Lunas – On-site restaurant. Open daily.
La Bamba – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: USD 30 per stay for guests under 26 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 4.65 per accommodation, per night
  • Service fee: USD 5 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 10 per day (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm All Inclusive
Oasis Palm Cancun
Oasis Palm
Oasis Palm Beach Resort Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm All Inclusive offer free cancellation for a full refund?
Yes, Oasis Palm All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oasis Palm All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oasis Palm All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Oasis Palm All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Oasis Palm All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Oasis Palm All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Oasis Palm All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at Oasis Palm All Inclusive and nearby?
Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm All Inclusive also has 7 bars, a water slide and a sauna, as well as a fitness centre and an arcade.
Are there restaurants at or near Oasis Palm All Inclusive?
Yes, there's an on-site restaurant, Sisal Buffet.
What's the area around Oasis Palm All Inclusive like?
Oasis Palm All Inclusive is a short 7-minute walk from Langosta Beach and 11 minutes' walk from Turtle Beach.







Staff & service




Property conditions & facilities




10/10 Exceptional

Family friendly
Evelyn Carolina, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I went with my family a 7yr old and a 1 year old. Loved the resort totally family friendly. My girls had so much fun. Yes mom and dad had fun too with unlimited food and drinks and kayaking, water bikes and pool tables and games to play. Plus the evnts and showings they have throughout the day are so entertaining. Overall a really good resort. The only think i have complains about is the rooms are not updated so looks like a plain hotel room nothing exciting about the room but the resort is really nice a lot of pools so it doesnt egt super crowded. The only thing to dislike is the grumpy old man in the front office hes the greeter checks you in and out and ugh 😑 lets just say that but everyone else is awesome! The staff lives off of tips so they are all so nice and if you need anything and they dont yave they will go out of their way to get it for you. They have plenty of eating places and buffets in the resort and then 3 resturants you must set up reservations to eat. This is 2 resorts in one. The resort that is with it is the adult only but you have access to both resorts which was nice because my husband and i got a little time alone went to the club and had drink and danced it was very nice!
Jasmine, 4-night family trip
Verified Expedia guest review

2/10 Poor

No internet on tv and only mostly Spanish channels, old Shower doesnt even have tubs Buffets have like 6 things to eat and only old nuggets and stale fries for the kids everyday food is the same nothing changes In order to reserve a restaurant you have to stand on a long line at 4 and try to reserve dinner for same day. I was on line for almost 2 hours. All the water slides shown on pictures for the kids is in the kids club and you have to leave your kids there you can’t go with them. So there is limited things for the kids to do. There are no irons. U have to ask for one and they give you 30 min to use it. No fridge, microwave, or minibar in rooms unless you upgrade and pay for their membership. No drinks in the room after the first 2 waters they initially give you you have to get them yourself at the cafe constantly. No quilt on beds you have to ask for those too.
Carlos, 7-night family trip
Verified Expedia guest review

8/10 Very good

Delilah, 4-night trip
Verified Orbitz guest review

2/10 Poor

Terrible experience. The toilets in my room did not work, neither the TV. They only provided me with clean towels the day I departed the premises. They only provided me with soap, shampoo etc the day I was departing. The did not even provided me with bottle water which is needed in Mexico as tap water is not potable. The restaurants were on reservation only which would fill up within the first 15 minutes. Very limited options to eat. The only thing that was at least resourceful was the tour guide in the hotel which I used to get out for two days and the entertainers.
Marcos, 4-night family trip
Verified Expedia guest review

8/10 Very good

haram, 3-night trip
Verified Expedia guest review

6/10 Good

I would definitely consider upgrading to The Sens (next door). the restaurants, pool, and amenities are much better not to mention the room upgrade. If not at least upgrade to the grand oasis bracelet, they will let you use the sens amenities and most of the restaurants.
Jose Ruben, 5-night family trip
Verified Expedia guest review

8/10 Very good

Love it
syed, 4-night trip
Verified Expedia guest review

2/10 Poor

eunizel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

kimberly P, 4-night trip
Verified Expedia guest review