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Oasis Palm All Inclusive

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On the beach, white sand, beach umbrellas, beach towels
Children’s activities
Blackout curtains, iron/ironing board, WiFi, bed sheets
7 bars/lounges
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Oasis Palm All Inclusive

Oasis Palm All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Langosta Beach
6.8 out of 10 Good
6.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Internet access
  • Restaurant
The price is €277
Price available on 05/07/2023
Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Langosta Beach - 7 min walk
  • Tortuga Beach - 24 min walk
  • Puerto Cancun Marina Town Center - 39 min walk
  • Turtle Beach - 1 min drive
  • Plaza Las Americas - 5 min drive
  • Dubai Palace Casino - 7 min drive
  • Forum Beach - 13 min drive
  • Cancun Convention Center - 7 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive
  • Chac Mool Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive

Restaurants

  • Restaurant Dos Lunas - 1 min walk
  • Sirenas Raw Bar - 6 min walk
  • Boost Pool Bar - 11 min walk
  • Carnitas Michoacán - 8 min walk
  • Spoon - 6 min walk

About this property

Oasis Palm All Inclusive

Oasis Palm All Inclusive features a free kids' club and puts you within a 10-minute drive of Tortuga Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Other highlights at this all-inclusive property include 7 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers say good things about the bar and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 7 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Golfing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sisal Buffet – On-site buffet restaurant.
Piratas del Caribe(niños) – On-site theme restaurant. Open daily.
Los Agaves – On-site restaurant. Open daily.
Dos Lunas – On-site restaurant. Open daily.
La Bamba – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: USD 30 per stay for guests under 26 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 4.43 per accommodation, per night
  • Service fee: USD 5 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 10 per day (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm All Inclusive
Oasis Palm Cancun
Oasis Palm
Oasis Palm Beach Resort Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm All Inclusive offer free cancellation for a full refund?
Yes, Oasis Palm All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oasis Palm All Inclusive?
As of 8 June 2023, prices found for a 1-night stay for 2 adults at Oasis Palm All Inclusive on 5 July 2023 start from €277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oasis Palm All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oasis Palm All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Oasis Palm All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Oasis Palm All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Oasis Palm All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Oasis Palm All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at Oasis Palm All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm All Inclusive also has 7 bars and a water slide, as well as a sauna and a fitness centre.
Are there restaurants at or near Oasis Palm All Inclusive?
Yes, there's an on-site restaurant, Sisal Buffet.
What's the area around Oasis Palm All Inclusive like?
Oasis Palm All Inclusive is a short 7-minute walk from Langosta Beach and 11 minutes' walk from Turtle Beach. Travellers say that this property is in a good location.

Reviews

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.9/10

Amenities

6.9/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Nothing staff terrible room’s terrible
Herbert Alex, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Jesus Arsenio Pelaez, 3-night trip
Verified Expedia guest review

8/10 Very good

Need maintenance.
Alejandro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel with nice pools and restaurants. Lots to do for sure.
Ramon, 5-night trip
Verified Orbitz guest review

2/10 Poor

The staff at the restaurants La Hacienda and Las Palmas. Great service from Las Palmas: Lucio. And from La Hacienda : Alexis,Juan, Francisco, Miguel, Daniel, Eva, Alejandra, Margarita and supervisor Miguel.
Conrado Castillo, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Services
Maria, 4-night family trip
Verified Expedia guest review

8/10 Very good

This is a very family friendly resort and the best part of our travel during this time of year was that most who were staying were families from Latin America so our kids got to be surrounded by a lot of Spanish speakers. We recommend reserving the different restaurant options since the buffets can become tedious after a few days. The only downside was there was a storm during one of our days and our room was leaking, as well, as the food halls. This was an indication the resort/buildings are on the older side. However, while other resorts may be newer we did enjoy our stay overall. The arcade games were a hit with our kiddos and you can't beat the beautiful beach and surrounding amenities.
Ciara, 4-night family trip
Verified Expedia guest review

2/10 Poor

The rooms were outdated. The food was terrible. We ended our trip early. I don’t recommend this place at all
Fotiny, 5-night family trip
Verified Expedia guest review

8/10 Very good

It was good for the money
Jose, 6-night trip
Verified Expedia guest review

4/10 Fair

This resort was extremely loud at night. Every night they had live music blasting outside our window from 9-11pm. For a kids/family resort it was extremely confusing why they would do that. They staff was slow to respond to any request we had. I had low expectations for the food but it was pretty bad. It was hard to get my kids to eat anything the whole week.
Carrie, 7-night family trip
Verified Expedia guest review