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All properties in Cancun, Quintana Roo, Mexico

Oasis Palm All Inclusive

All-inclusive beachfront property with spa, near Langosta Beach

  • Free buffet breakfast and free parking
From
$205

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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Boulevard Kukulcan Seccion C, Cancun, 77500, QROO, Mexico
6.8.Good.
  • My sheets always had stains on it. The food was just okay. The beach was kept nice and…

    Mar 17, 2022

  • We love the pizza and the coffee place that is a big plus

    Mar 9, 2022

See all 1,285 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Cleaning and Health Protocols (Oasis Hotels), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transportation options
Convenient
Quiet
Walkable

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free breakfast
    • Free parking
    • Pool
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 214 smoke-free guestrooms
    • Daily housekeeping
    • On the beach
    • Restaurant and 7 bars/lounges
    • Full-service spa
    • Outdoor pool

    Feel at home

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
    • Private bathroom

    What’s around

    • In Zona Hotelera
    • Langosta Beach - 7 min walk
    • Playa Tortugas - 9 min walk
    • Tortuga Beach - 22 min walk
    • Puerto Cancun Marina Town Center - 38 min walk
    • Escenica Tower - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Non-Refundable
    • Standard
    • Superior
    • Family

    What’s around

    Landmarks

    • In Zona Hotelera
    • Langosta Beach - 7 min walk
    • Playa Tortugas - 9 min walk
    • Tortuga Beach - 22 min walk
    • Puerto Cancun Marina Town Center - 38 min walk
    • Escenica Tower - 3 min walk
    • Museum of Popular Mexican Art - 5 min walk
    • Jardín del Arte - 11 min walk
    • Las Perlas Beach - 16 min walk
    • Cancun Golf Club at Pok Ta Pok - 41 min walk
    • Costa Occidental de Isla Mujeres National Park - 2.6 mi / 4.2 km

    Getting around

    • Cancun Intl. Airport (CUN) - 29 min drive
    Profile: Zona Hotelera

    Profile: Zona Hotelera

    Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.

    A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

    map
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    Boulevard Kukulcan Seccion C, Cancun, 77500, QROO, Mexico

    At a glance

    Size

    • 214 rooms
    • Arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 25

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • WiFi in public areas*
    • WiFi in rooms*

    Parking

    • Free onsite self parking
    • Free onsite valet parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)
    • Supervised childcare/activities (free)

    Food and drink

    • Free buffet breakfast daily
    • 7 bars/lounges
    • Restaurant
    • Snack bar/deli
    • Coffee/tea in a common area

    Things to do

    • Beach umbrellas
    • Beach towels
    • Number of outdoor pools - 1
    • Children's pool
    • Fitness facilities
    • Tennis on site
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Kayaking on site
    • Playground on site
    • Volleyball on site
    • Golfing nearby
    • Snorkeling nearby
    • Waterslide
    • Sauna
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Business center
    • Number of meeting rooms - 1

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Terrace

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • WiFi (surcharge)
    • Phone

    More

    • Daily housekeeping

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included.
    Food and beverages
    • All à la carte meals, snacks, and select beverages included
    • In-room minibar (some restrictions)
    • Meals and beverages at companion properties

    Activities and facilities/equipment
    All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

    Water activities
    • Kayaking
    • Surfing/boogie boarding

    Land activities
    • Fitness facilities
    • Volleyball
    • Golf green fees

    Lessons/classes/games
    • Bartending
    • Cooking
    • Language

    Entertainment
    • Onsite entertainment and activities
    • Access to offsite nightclubs
    • Onsite live performances
    • Theme parties

    Not included
    • Use of golf equipment
    • Motorized water sports
    • Scuba-diving certification
    • Scuba-diving excursions
    • Scuba-diving lessons
    • Snorkeling excursions
    • Premium food items
    • Premium/non-domestic alcoholic beverages
    • Room service
    • Childcare
    • Spa/beauty facilities and services
    • Offsite tours
    • Transportation to offsite activities

    Spa

    Oasis Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

    The spa is open daily.

    Dining

    Sisal Buffet - Onsite buffet restaurant.

    Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.

    Los Agaves - Onsite restaurant. Open daily.

    Dos Lunas - Onsite restaurant. Open daily.

    La Bamba - Onsite restaurant. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Sauna
    • Tennis on site
    • Fitness classes on site
    • Kayaking on site
    • Playground on site
    • Volleyball on site

    Nearby

    • Golfing nearby
    • Snorkeling nearby

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cash deposit: USD 30 per stay for guests under 26 years old

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: USD 1.42 per accommodation, per night
    • COVID-19 testing fee (antigen/rapid screening): USD 20 per person, per stay

    Optional extras

    • WiFi is available in guestrooms for USD 10 per day (rates may vary)
    • WiFi is available in public areas for USD 10 per day (rates may vary)
    • Safes in guestrooms can be used for an extra charge

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Babysitting is available for an extra charge

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property requires that all guests aged 3 and up receive on-site antigen/rapid COVID-19 testing (USD 20 per person, per stay); reservations required for on-site testing.

    On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • All Inclusive Oasis
    • Oasis Palm Beach Resort Cancun
    • Oasis Palm Hotel Cancun
    • Oasis Palm Inclusive Inclusive
    • Oasis Palm All Inclusive Cancun
    • Oasis Palm All Inclusive All-inclusive property
    • Oasis Palm All Inclusive All-inclusive property Cancun
    • Oasis Palm
    • Oasis Palm All Inclusive
    • Oasis Palm All Inclusive All-inclusive property Cancun
    • Oasis Palm Cancun
    • Palm Oasis
    • Oasis Palm All Inclusive All-inclusive property
    • Oasis Palm Beach Cancun
    • Oasis Palm Beach Hotel Cancun

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Oasis Palm All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Sisal Buffet. The dining venue will be unavailable from October 25 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Carnitas Michoacan (8-min walk), Cocos and Grill (14-min walk), and Locanda Paolo (3.1 mi).
    • No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
    • Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm All Inclusive also has 7 bars and a waterslide, as well as a sauna and a fitness center.
    6.8.Good.
    • 4.0.Fair

      I stayed there for a total day of 7 days 8 nights. We checked in weds 2/23 @ 5pm and our room was not ready. Everytime we asked for towels we were given attitude. We didn’t have water to shower for 2 days. And we used the water From the pool side to wash out hair. When asked what happened they never gave us a proper answer. Wifi- we asked 3 times NOT ONCE DID WE HAVE WI-FI. they gave us Wi-Fi codes for different suites each time. The night front desk man very rude. And when finally asked to speak to a manager I had to wait about 45mins to speak to one. NEVER AGAIN WILL I STAY HERE.

      Guadalupe, 8 night family trip, Feb 23, 2022

      Verified Hotels.com guest review

    • 2.0.Poor

      Stay away, read the bad reviews - they are true!

      Probably the worst all-inclusive resort I have ever stayed in. Stay away. The place could have potential but clearly is not run well. It cannot accommodate properly the number of people visiting there. Terrible lines everywhere! It took us almost an hour one day to get breakfast in the buffet! and then a 45 minutes line to get an order from the sushi bar! and then almost 2 hours! to get room service of just a bottle of wine. Very strange system of making reservations in the restaurants on the property where you have to stay in line (again!) for each separate restaurant starting at 4PM (we ended up not being able to make any of those reservations as by the time we made the line they were booked). Not enough beach beds (we ended up just sitting on our towels after trying to find a beach bed for 20 minutes). Also, a lot of families with small kids running everywhere (the place is definitely not a couple friendly). And finally the beach itself - very mediocre compared to breathtaking views from other Cancun resorts. The staff was nice but that doesn't really matter when your vacation is completely spoiled by long lines to get basic services.

      Julia, 2 night trip, Feb 14, 2022

      Verified Hotels.com guest review

    • 2.0.Poor

      La comida malisima y poquita como si fuera el hotel de los empleados,el más malo de todtodos oos que

      Hector, 4 night family trip, Feb 13, 2022

      Verified Expedia guest review

    • 6.0.Good

      Algunos de los meseros en los restaurantes no eran amables.

      Carlos, 6 night family trip, Feb 12, 2022

      Verified Expedia guest review

    • 2.0.Poor

      Horrible hotel

      Josue, 4 night family trip, Jan 23, 2022

      Verified Expedia guest review

    • 2.0.Poor

      Nothing really

      Vitali, 1 night trip, Jan 21, 2022

      Verified Expedia guest review

    • 4.0.Fair

      N/a

      Camille, 5 night trip, Jan 20, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Staff was great and friendly! Place was clean. Stayed there 5 days and it was wonderful. Only downside to it was that the food was just ok. After 3 days of eating the same thing we wanted something new. Overall, the experience was fantastic!

      Sophy, 5 night family trip, Jan 20, 2022

      Verified Expedia guest review

    • 2.0.Poor

      The place and staff are horrible Dirty nasty place

      Jorge Leonardo, 5 night family trip, Jan 16, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything was great about our stay. The staff is very friendly and loved the fact that everything was all inclusive. They have events at night, a dj at the beach and an arcade for the kids. You definitely get your moneys worth.

      Lady Jovanna, 2 night family trip, Jan 14, 2022

      Verified Expedia guest review

    See all 1,285 reviews