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1 room, 2 adults
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Palace Luzern, Lucerne

5 stars
Haldenstrasse 10LucerneLU6002Switzerland, 800-491-6126
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Outstanding4.8 / 5
Location
Great location
Amenities
Great amenities
Service
Fantastic service
Breakfast
Breakfast is average
106See all 106 Hotels.com reviews
From 907 reviewsTripAdvisor Traveller Rating

Palace Luzern, Lucerne

Hotel Info: 866-539-8117

from $266
  • Family Room
  • Standard Room, City View
  • Deluxe Room, Lake View
  • Superior Room, Lake View
  • Family Room, Lake View
  • Deluxe Suite, Lake View
  • Junior Suite, Lake View
  • Standard Double Room, Lake View
  • Superior Double Room, Lake View
  • Deluxe Double Room, Lake View
  • Palace Suite
  • Standard Double Room, City View
  • Standard Room, Lake View
  • Cornersuite
  • Junior Suite, Lake View
  • Suite of Arts
  • Suite, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • No parking

  • Valet parking *

Also known as

  • Luzern Palace
  • Palace Luzern
  • Palace Luzern Hotel
  • Palace Luzern Hotel Lucerne
  • Palace Luzern Lucerne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.60 per person, per night
  • Resort fee: CHF 4.00 per person, per night

Optional extras

Valet parking costs CHF 35 per night

Parking is available nearby and costs CHF 35 per night

Rollaway beds are available for CHF 75.00 per day

TV service is available for an extra charge

Buffet breakfast is offered for an extra charge of CHF 40 for adults and CHF 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 45 per pet, per night

Airport shuttle service is offered for an extra charge of CHF 300 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Kayaking nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Meeting rooms 14
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1906
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

PALACE Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Restaurant Marlin - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Reservations are required.

Les Artistes - This restaurant serves breakfast only.

PALACE Bar & Living Room - This piano bar serves light fare only.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Palace Luzern, Lucerne’s small print

Also known as

  • Luzern Palace
  • Palace Luzern
  • Palace Luzern Hotel
  • Palace Luzern Hotel Lucerne
  • Palace Luzern Lucerne

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.60 per person, per night
  • Resort fee: CHF 4.00 per person, per night

Optional extras

Valet parking costs CHF 35 per night

Parking is available nearby and costs CHF 35 per night

Rollaway beds are available for CHF 75.00 per day

TV service is available for an extra charge

Buffet breakfast is offered for an extra charge of CHF 40 for adults and CHF 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 45 per pet, per night

Airport shuttle service is offered for an extra charge of CHF 300 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 106 reviews

Palace Luzern, Lucerne
Outstanding5.0 / 5
Awesome place!!
Amazing!
1 night romance trip
Palace Luzern, Lucerne
Outstanding5.0 / 5
Best hotel in Lucern, one of the best in the world
We have stayed at many types of hotels around the world. This was by far one of the best in terms of customer service, location, views and staff.
3 night family trip
Palace Luzern, Lucerne
Outstanding5.0 / 5
Just beautiful
Wonderful hotel. The location was beautiful . The staff was very nice and helpful with anything you needed. Would go back .
2 night trip with friends
Palace Luzern, Lucerne
Outstanding5.0 / 5
Luxury with a view
Fabulous location, easy walk to the city center with lovely views of Lake Luzern. We were greeted warmly when we arrived, and a chilled bottle of wine, cheese and fruit. This was our last stop on a three week trip so we were looking forward to being pampered - and the Palace delivered.
2 night romance trip
Palace Luzern, Lucerne
Fair2.0 / 5
Stay away
Half the hotel is modern and updated, half of the rooms are "traditional style" , which apparently means disgusting in swiss German. Absolutely terrible room the first night, we were moved he second night to one of their modern rooms, but they should be ashamed to even rent out the ones from the first night, disgusting, stains everywhere
2 night romance trip

See all reviews

Palace Luzern, Lucerne

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