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Palace Luzern, Lucerne

5 stars5 stars
Haldenstrasse 10LucerneLU6002Switzerland, 800-491-6126
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Outstanding4.7 / 5
Great room
Great location
Fantastic service
Value for money
Value for money could be better
99See all 99 reviews
From 1,000 reviewsTripAdvisor Traveller Rating

Palace Luzern, Lucerne

Hotel Info: 866-539-8117

from $296
  • Family Room
  • Standard Room, City View
  • Deluxe Room, Lake View
  • Superior Room, Lake View
  • Family Room, Lake View
  • Deluxe Suite, Lake View
  • Junior Suite, Lake View
  • Standard Double Room, Lake View
  • Superior Double Room, Lake View
  • Deluxe Double Room, Lake View
  • Palace Suite
  • Standard Double Room, City View
  • Standard Room, Lake View
  • Cornersuite
  • Junior Suite, Lake View
  • Suite of Arts
  • Suite, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Kayaking nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Meeting rooms 14
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1906
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
Freshen up
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


PALACE Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 14 years old are not allowed in the spa without adult supervision.

Recent reviews

Outstanding 4.7 /5 from 99 reviews

Palace Luzern, Lucerne
Outstanding5.0 / 5
Palace Luzern fully deserves its superior rating. Service was efficient and always courteous. Amenities were of high quality. Location is excellent. We had a lovely, unobstructed view of the lake.
3 night romance trip
Palace Luzern, Lucerne
Outstanding5.0 / 5
Our stay was amazing. We had the family suite and it overlooked the lake with spectacular views of the mountains and city. We walked everywhere and explored the city. Our airline lost our luggage and the staff not only made sure that our luggage was found and brought to the hotel but made sure we had everything we needed while waiting.
12 night family trip
Palace Luzern, Lucerne
Outstanding5.0 / 5
Awesome place!!
1 night romance trip
Palace Luzern, Lucerne
Outstanding5.0 / 5
Best hotel in Lucern, one of the best in the world
We have stayed at many types of hotels around the world. This was by far one of the best in terms of customer service, location, views and staff.
3 night family trip
Palace Luzern, Lucerne
Outstanding5.0 / 5
Just beautiful
Wonderful hotel. The location was beautiful . The staff was very nice and helpful with anything you needed. Would go back .
Trip with friends

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Palace Luzern, Lucerne

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