All hotels in Crystal Lake, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake

3 stars
800 South Route 31Crystal LakeIL60014United States of America, ‏‎855-239-9227
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.0 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Service
Fantastic service
Wellness Area
Poor wellness & sports facilities
109See all 109 Hotels.com reviews
From 212 reviewsTripAdvisor Traveller Rating

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake

Hotel Info: 855-239-9227

from $103
  • Standard Room
  • Presidential Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • One Single Bed Non-Smoking Accessible
  • Executive Suite, 1 King Bed, Smoking
  • Room, 2 Double Beds, Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)
  • Room, 1 King Bed, Non Smoking, Jetted Tub
  • Room, 1 King Bed with Sofabed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only *

  • Up to 25 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 5.00 mi

Also known as

  • Holiday Inn Chicago Nw Crystal Lk Conv Ctr
  • Holiday Inn Nw Lk Conv
  • Holiday Inn Nw Lk Conv Hotel
  • Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
  • Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
  • Holiday Inn Chicago Nw Lk Conv Ctr Hotel
  • Holiday Inn Chicago Nw Lk Conv Ctr

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Refrigerators are available for USD 5.00 per day

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 5 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

High-speed Internet access (wired) is available in public areas for USD 0 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 19500
  • Conference space size (meters) - 1812
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Oaks Lodge Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Three Oaks Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Open daily.

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake’s small print

Also known as

  • Holiday Inn Chicago Nw Crystal Lk Conv Ctr
  • Holiday Inn Nw Lk Conv
  • Holiday Inn Nw Lk Conv Hotel
  • Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
  • Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
  • Holiday Inn Chicago Nw Lk Conv Ctr Hotel
  • Holiday Inn Chicago Nw Lk Conv Ctr

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Refrigerators are available for USD 5.00 per day

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 5 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

High-speed Internet access (wired) is available in public areas for USD 0 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 109 reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake
Outstanding5.0 / 5
Holiday Inn Crystal Lake
Comfortable, clean and friendly. A very good Holiday Inn.
2 night family trip
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake
Good3.0 / 5
Restaurant service and meal were poor.
6 night trip with friends
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake
Excellent4.0 / 5
Wish the room had a mini fridge, it was a bit of a pain to keep running to get ice to keep drinks and snacks cold
1 night family trip
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake
Fair2.0 / 5
So much promise, so little follow through.
I was locked out of my room twice, due to my key not working. Each time required at least 1 trip to the front desk to have a new key made. Being on the 4th floor at the end of the hall made this an annoyance. First time security had to get me in, second time housekeeping. Turns out this particular hotel, according to housekeeping, has 6 door handles that were installed wrong. Instead of pushing down, you had to pull up and push it towards the door frame to let you in... I feel this is something the front desk should be aware of, especially if housekeeping knows. My next trip to this area will have me staying in another hotel.
2 night trip with friends
Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake
Outstanding5.0 / 5
Good location and value
We stayed just one night for a family event and chose this hotel due to it's proximity to relatives and quick access to shopping. The front desk person, Amanda was great. She greeted us with an infectious smile and was very helpful when I had a couple questions after we checked in. The room was clean and very quiet. We did get a room next to the elevator and were concerned of the noise but we never heard anything at all. The only downside was there was a little mold on the shower tiles and by the metal bar in the shower. We didn't notice that till we took a shower in the morning but everything else was spotless. We did have breakfast the next morning in the hotel restaurant and it was very good. My husband had the scrambled eggs, bacon, sausage and has browns and it all looked very good. I had the pancakes and it was a huge plate. Could only eat half but it was good. The wait staff were very attentive and nice. We would definitely stay here again.
1 night family trip

See all reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr, Crystal Lake

Is the description of this hotel not correct? Tell us