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1 room, 2 adults

Paradisus by Meliá Cancun - All Inclusive, Cancun

4.5-star4.5 stars
Boulevard Kukulkan Km 16.5CancunQROO77500Mexico

Upscale beachfront resort with golf course, near Delfines Beach
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
Pool
Great pool
Value for money
Best value for money
Service
Fantastic service
Food
Food is all right
1067See all 1,067 Hotels.com reviews
From 10,644 reviewsTripAdvisor Traveller Rating

Paradisus by Meliá Cancun - All Inclusive, Cancun

from $315
  • Junior Suite, Lagoon View
  • Junior Suite, Ocean View
  • Royal Service Paradisus Junior Suite Lagoon view
  • Royal Service Paradisus Junior Suite Ocean View
  • Royal Service One Bedroom Suite Ocean view
  • Royal Service Luxury Junior Suite Lagoon
  • Royal Service Luxury Junior Suite Ocean View
  • Royal Service One Bedroom Suite Lagoon View
  • Family Concierge Suite Lagoon View
  • Family Concierge Suite Ocean View
  • Junior Suite, Concierge Service, Lagoon View
  • Family Concierge Junior Suite Ocean View
  • Junior Suite
  • Premium Suite, 1 Bedroom
  • Premium One Bedroom Master Suite
  • Premium Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 664 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 17)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 10 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Nightclub
  • Marina on site
  • Beach towels
  • Pool cabanas (surcharge)
  • Tennis on site
  • Steam room
  • Swim-up bar
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 21
  • Conference space size (feet) - 24693
  • Conference space size (meters) - 2294
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 1990
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 9-hole golf course
  • 1 round of golf during stay for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 17 years old

Entertainment
  • Onsite live performances

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Tennis lessons
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

YHI SPA has 13 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 18 years old are not allowed in the spa.

Dining

Naos - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Market Grill - This poolside steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Mole - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Tempo byMartinBerasategui - This fine-dining restaurant specializes in Basque cuisine and serves dinner only. Reservations are required.

Bana - This sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Paradisus by Meliá Cancun - All Inclusive, Cancun’s small print

Also known as

  • All Inclusive Paradisus
  • Paradisus Resort Cancun
  • Cancun Gran Melia
  • Gran Melia Cancun Hotel Cancun
  • Grand Melia Cancun
  • Melia Cancun
  • Paradisus
  • Paradisus Meliá All Inclusive Resort
  • Paradisus Meliá Cancun All Inclusive
  • Paradisus Meliá All Inclusive
  • All Inclusive Paradisus Cancun
  • Cancun All Inclusive Paradisus
  • Cancun Paradisus Resort
  • Paradisus All Inclusive Resort
  • Paradisus Cancun
  • Paradisus Meliá Cancun All Inclusive Resort
  • Paradisus Cancun Resort
  • Paradisus Cancun Resort All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 300 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Paradisus by Meliá Cancun - All Inclusive, Cancun

Landmarks

  • In Hotel Zone
  • Delfines Beach - 33 min walk
  • El Rey Ruins - 37 min walk
  • La Isla Shopping Mall - 41 min walk
  • Ballenas Beach - 2 min walk
  • Aquaworld - 11 min walk
  • Maya Cancun Museum - 15 min walk
  • Marlin Beach - 23 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 1,067 reviews

Paradisus by Meliá Cancun - All Inclusive, Cancun
Poor2.0
I forgot a Gucci t-shirt I the hotel and I just wanna them send it back to me, I will pay for the package fee, but they just doesn’t wanna give back to me, lot reasons lot no, an I was in the royal service , but it just make nothing different, the butler doesn’t wanna help at all! And he name I thInk is hector, now I don’t wanna my shirt back I just wanna tell the truth! Do no come to this hotel, service like me feel uncomfortable.
Di, us1 night trip with friends
Paradisus by Meliá Cancun - All Inclusive, Cancun
Very Good8.0
Family Spring Break Vacation
Rooms need to be updated, beds were not comfortable, service and entertainment were great, beautiful beach and pool, loved Blue Agave restaurant
A Traveler, us7 night trip
Paradisus by Meliá Cancun - All Inclusive, Cancun
Fair4.0
Beautiful entry but rooms need to be remodeled
Beautiful grounds and common area. The lobby and Mole Grill were really nice. The Room though was old, tired and in need of a serious remodel. Also, the management knew this because two other couples were at the front desk for the same reason. They did NOTHING to help. Oh well, adios. I would not stay here again.
Brian, us1 night trip
Paradisus by Meliá Cancun - All Inclusive, Cancun
Good6.0
Don't recommend if you have high expectations
The first room they put us in was in the furthest building over a parking lot that had construction. The room was disgusting and was the wrong room type. The couch was stained and we thought we saw bugs moving around. The room smelt so strong of bleach and cleaning products we had to wait on the balcony for the bell boy to escort us to the next room. The next room, which was in building 3 (main building) was 100X better. This room looked like the pictures you see online, etc., The Balcony was nice and large, bathroom was 'ok', no fan in the bathroom. They never cleaned our shower (Stayed 2 nights/3 days) and never refilled our mini-bar. Old facility, great location, great beach spot. Pool service sucks. Oh, and a massage guy came buy and offered to give my friend and I a 'private' 20 minute massage for 30 minutes NOT int he spa. (YES HE WAS AN EMPLOYEE). We were so disgusted and felt so violated we hid from him the next time we saw him come looking for us, also we were planning to book at the spa, but he is the reason we didn't. Food was not the best, but you can't have high expectations if your eating buffet style. The taco restaurant was good. The Nespresso place was great and the service there was good too. We did a photo shoot, the photographer was awesome, but the people who assisted us purchasing them the next day were rude and hostile.
Bridget, us2 night trip with friends
Paradisus by Meliá Cancun - All Inclusive, Cancun
Exceptional10.0
Our butler Alexander was great. Good food and great beach. Outside music a bit loud at times and not to my taste.
Eric, us5 night trip

See all reviews

Paradisus by Meliá Cancun - All Inclusive, Cancun

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