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CRH - Pono Kai Resort, Kapaa

2.5 stars
4-1250 Kuhio HwyKapaaHI96746United States of America, 800-491-6126
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  • Lihue, HI (LIH) 16-min drive; 7.8 miles/12.5 km
  • Free self parking
Good3.2 / 5
Location
Great location
Amenities
Great amenities
Pool
Ordinary pool
Comfort
Comfortable
9See all 9 Hotels.com reviews
From 630 reviewsTripAdvisor Traveller Rating

CRH - Pono Kai Resort, Kapaa

Hotel Info: 866-539-8117

from $112
  • Standard Room, 1 Bedroom, Non Smoking, Garden View
  • Standard Room, 1 Bedroom, Non Smoking, Ocean View
  • Standard Room, 2 Bedrooms, Non Smoking, Ocean View
  • Standard Room, 2 Bedrooms, Non Smoking, Oceanfront
  • Standard Room, 1 Bedroom, Non Smoking, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5 PM
  • Check-out time is 10 AM
If you are planning to arrive after 5 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • CRH Pono Kai
  • CRH Pono Kai Kapaa
  • CRH Pono Kai Resort
  • CRH Pono Kai Resort Kapaa

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Mandatory fees

Breakage deposit: USD 60.00 per stay

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Outdoor tennis courts - 2
  • Spa tub
  • Sauna
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 10
  • Year Built 1979
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Picnic area

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer/dryer
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • In-room safe

Special features

Recreation

On Site

  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Miniature golf on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby

CRH - Pono Kai Resort, Kapaa’s small print

Also known as

  • CRH Pono Kai
  • CRH Pono Kai Kapaa
  • CRH Pono Kai Resort
  • CRH Pono Kai Resort Kapaa

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Mandatory fees

Breakage deposit: USD 60.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 9 reviews

CRH - Pono Kai Resort, Kapaa
Fair2.0 / 5
WARNING - None of these units have air.
We arrived and found a nice size 2 bedroom condo just as expected. The problem was that the rooms were warm. When I went to adjust the air conditioner temperature, I found that the rooms were not air conditioned. There were other units at Pono Kai. I called immediately to get moved to the air conditioned unit we expected, only to find the it was after the phones were on night service. We stayed in the unit overnight. The service didn't call us back at 8am as promised. When we called them, they stated that they didn't manage any air conditioned units. On our own, we found another facility that was wonderful at the same price. The CRH management did refund all but the one night with the cleaning fee rather than the policy 50% penalty. We still felt tricked in to staying there. Let me state that the Pono Kai Resort was nice and the staff at the resort were as great, but the Hotel.com booking was through a separate management service. I would not go back through the CRH Pono Kai. WARNING - None of their units have air conditioning.
6 night family trip
CRH - Pono Kai Resort, Kapaa
Outstanding5.0 / 5
Awesome stay
I love this resort! It's perfectly located, close to stores, restaurants and grocery stores. This is the 5th time we've stayed here and it's usually for about 15 days.
14 night family trip
CRH - Pono Kai Resort, Kapaa
Good3.0 / 5
It was very hot and humid during our visit. There was NO AIR CONDITIONING in any of the rooms. It was miserable sleeping conditions with even having all the windows open. Luckily for us friends were staying at their timeshare at the same resort and all their units did have air, so we slept on their fold out couches. We used our rooms only to shower. waste of good money. The resort itself had top of the line improvements like granite tops etc but without air its just a waste
2 night trip

See all reviews

CRH - Pono Kai Resort, Kapaa

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