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Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)

3 stars
76-6246 Alii DrKailua-KonaHI96740United States of America, ‏‎800-491-6126
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Good3.2 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Service
Service is poor
Cleanliness
Dirty
237See all 237 Hotels.com reviews
From 392 reviewsTripAdvisor Traveller Rating

Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)

Hotel Info: 866-539-8117

from $107
  • Studio, Mountainside
  • Suite, 1 Bedroom, Mountainside
  • Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront
  • Studio, 1 King or 1 Queen Bed, Partial Ocean View
  • Suite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, Oceanfront
  • Suite, 3 Bedrooms, 2 Bathrooms, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 61 rooms

Arriving/leaving

  • Check-in time 8 AM-8 PM
  • Check-out time is 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Bali Castle
  • Kona Castle Bali Kai
  • Castle Kona Bali Kai Condo Kailua-Kona
  • Castle Kona Bali Kai Condo
  • Castle Kona Bali Kai Kailua-Kona
  • Castle Bali Condominium
  • Castle Bali Condominium Resort
  • Castle Bali Kai
  • Castle Kona Bali
  • Castle Kona Bali Kai
  • Castle Kona Bali Kai Condominium
  • Castle Kona Bali Kai Condominium Resort
  • Kona Castle

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Cleaning fee: USD 52.08 - 156.25 per accommodation, per stay (varies based on length of stay and unit size)

Optional extras

Rollaway beds are available for USD 30 per night

Cribs/Infant beds are available for USD 20 per night

In the hotel

Food and drink
  • Restaurant
  • Barbeque grills
Things to do
  • Outdoor pool
  • Spa tub
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby

Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)’s small print

Also known as

  • Bali Castle
  • Kona Castle Bali Kai
  • Castle Kona Bali Kai Condo Kailua-Kona
  • Castle Kona Bali Kai Condo
  • Castle Kona Bali Kai Kailua-Kona
  • Castle Bali Condominium
  • Castle Bali Condominium Resort
  • Castle Bali Kai
  • Castle Kona Bali
  • Castle Kona Bali Kai
  • Castle Kona Bali Kai Condominium
  • Castle Kona Bali Kai Condominium Resort
  • Kona Castle

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Cleaning fee: USD 52.08 - 156.25 per accommodation, per stay (varies based on length of stay and unit size)

Optional extras

Rollaway beds are available for USD 30 per night

Cribs/Infant beds are available for USD 20 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 237 reviews

Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)
Fair2.0 / 5
Not Recommended!
The night staff had poor customer service. We never got a pool key. We had a total of 7 of us we were short one towel, and 3 sheets. It was very humid and hot in the bedrooms as the ceiling fans were stuck on the lowest settings. We will never stay there again.
2 night family trip
Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)
Fair2.0 / 5
Not so good surprises
These rooms were individually owned so a $50 cleaning fee was assessed for a one night stay. There was no air conditioning. Very humid being so close to the beach.
1 night business trip
Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)
Fair2.0 / 5
Wrong room, dirty dishes, lots of things falling apart. We did get a bit of a refund for the wrong room but wouldn't stay again.
1 night family trip
Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)
Good3.0 / 5
Watch for Hidden Fees
We had reserved this room for one night because we had a rental house on the other side of the island. we just needed a place to crash for the night. We arrived on a late flight and there was nobody around to check us in. We called an emergency number and they gave us a combination to a lock box and our room number which took us 20 minutes to find among the large complex the rain. In the morning, i went to the office to check in as requested and they promptly charged me a $40 cleaning fee.i passed on other resorts because they had fees in addition to the cost of the room. This was information was not clearly given when i booked the room on Hotels.com. This gave me a very bad taste considering we spent less than eight hours associated with this room.
1 night romance trip
Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)
Good3.0 / 5
Very Disappointed!
The first room I checked into the AC was not working, no elevators we were checked into the 3rd floor, the balcony was tilted, sitting out there was very difficult and I even got sick! I immediately went to the front desk to get an upgrade! The front desk clerk Maile was very very rude and NOT trying to accommodate our issues! I ended up paying an additional $180 plus tax and cleaning fee just to get another room!
1 night family trip

See all reviews

Castle Kona Bali Kai , a Condominium Resort, Hawaii (The Big Island)

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