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Best Western Shenzhen Felicity Hotel, Shenzhen

4 stars
1085 Heping RoadShenzhenGuangdong518010China, 866-925-8648
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Good3.7 / 5
Location
Great location
Value
Best value for money
Service
Fantastic service
Vibe
Vibe is not too good
700See all 700 Hotels.com reviews
From 688 reviewsTripAdvisor Traveller Rating

Best Western Shenzhen Felicity Hotel, Shenzhen

Hotel Info: 866-925-8648

from $49
  • Standard Room, 2 Single Beds, Bathtub
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 Queen Bed
  • Standard Room, 2 Single Beds
  • Superior Suite, 1 Queen Bed
  • Superior Room, 2 Single Beds, Bathtub
  • Standard Room, 1 Queen Bed, Bathtub
  • Deluxe Room, 2 Single Beds (Expedia)
  • Executive Room
  • Superior Room, 1 Queen Bed, Bathtub
  • Standard Room, 1 Double Bed (Expedia)
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Single Beds (Expedia)
  • Executive Room, 1 Queen Bed
  • Suite, 1 Queen Bed
  • Superior Double Room
  • Executive Double Room
  • Superior Twin Room, 2 Single Beds
  • Deluxe Twin Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds
  • Family Room
  • Deluxe Room, 1 Queen Bed
  • Superior Suite
  • Family Room, Multiple Beds, Non Smoking
  • Family Room, Multiple Beds, Smoking
  • Superior Room, 1 Queen Bed
  • Deluxe Room, 1 Double Bed (Expedia)
  • Executive Room, 1 Queen Bed
  • Superior Room, 2 Single Beds
  • Deluxe Suite, 1 King Bed
  • Superior Suite, 1 Queen Bed
  • Deluxe Suite, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 541 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Also known as

  • Best Western Felicity
  • Shenzhen Best Western Felicity
  • Best Western Shenzhen
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western

Optional extras

Rollaway beds are available for CNY 190 per night

Breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 350 per vehicle (one way)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Fireplace
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Atrium Cafe - This cafe serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Best Western Shenzhen Felicity Hotel, Shenzhen’s small print

Also known as

  • Best Western Felicity
  • Shenzhen Best Western Felicity
  • Best Western Shenzhen
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western

Optional extras

Rollaway beds are available for CNY 190 per night

Breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 350 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 700 reviews

Best Western Shenzhen Felicity Hotel, Shenzhen
Excellent4.0 / 5
Good budget hotel
We stayed one day before our China tour from Shenzhen, the hotel was close by all the transportation stations. The hotel is great for the budget and we booked another day after our China tour. The only bad thing is the check-out process took really long due to bad manage process. Prepare more time for your check-out, it took 20 to 30 min.
1 night trip with friends
Best Western Shenzhen Felicity Hotel, Shenzhen
Outstanding5.0 / 5
The felicity is the right place to stay
I travel a lot and I look for Clean, quite, affordable and safe. The Felicity checks all of these boxes. It's a very convenient place to travel from in Guangdong Provence. Rail, Subway and Didi right at the front door. This once great hotel housed global leaders in its day. Now, it's not the super destination that it once was but it's a great value, the staff is 100% friendly and helpful and with good English skills. I'll return. I would highly recommend the Felicity.
1 night business trip
Best Western Shenzhen Felicity Hotel, Shenzhen
Excellent4.0 / 5
Good location for shopping
Stay only one night for Buissness meeting location is great and near border crossing and train between SHENZHEN and Hong Kong
1 night business trip
Best Western Shenzhen Felicity Hotel, Shenzhen
Fair2.0 / 5
Deteriorated over the years
I have stayed in this hotel many times...unfortunately they have lost my business until they can make some improvements to both the facilities or at least the customer service. Most recently I was plut in a room with no AC. I called twice on my first and spoke to the attendant the following morning about the issue. It wasn't until that evening when I called in the evenong that someone came to check, it took 24hours, and said ac was broken. it's a nightmare. Not worth it until they improve the hotel.
2 night trip
Best Western Shenzhen Felicity Hotel, Shenzhen
Outstanding5.0 / 5
Definitely a good place to stay !!
Definitely a very decent & comfortable place to stay ! The room is large enough to move around, A/C were quiet & cold, shower were good, rooms were clean, staff were friendly, in house dining were good, plus there are lots of eating places within walking distance ! very close to the border so you may hop over to HK easily but you need to get back before midnight before the Port will close at 12:30AM or else you may have to come thru a different Border which may be a bit farther away ! Also close to lots of custom tailor shops where you will find lots of bargains in hand made suits or dresses at a very good decent price that you won't believe before your eyes ! My wife has a formal long dress made for only $65.00 & my custom made suits for only $ 85.00 @
1 night romance trip

See all reviews

Best Western Shenzhen Felicity Hotel, Shenzhen

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