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1 room, 2 adults

Best Western Shenzhen Felicity Hotel, Shenzhen

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
1085 Heping RoadShenzhenGuangdong518010China

4-star hotel with 3 restaurants, near Luohu Commercial City
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Great location
Value for money
Best value for money
Regular internet service
Amenities are not the best
732See all 732 reviews
From 777 reviewsTripAdvisor Traveller Rating

Best Western Shenzhen Felicity Hotel, Shenzhen

from $50
  • Deluxe Double Room, River View - Offline
  • Standard Room, 1 Queen Bed, Bathtub
  • Standard Room, 2 Twin Beds, Bathtub
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Twin Beds
  • Executive Room, 1 Queen Bed
  • Deluxe Suite, 1 King Bed
  • Superior Suite, 1 Queen Bed
  • Deluxe Queen Room
  • Deluxe Twins Room
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds
  • Executive Room, 1 Queen Bed
  • Family Room, Multiple Beds, Non Smoking
  • Family Room, Multiple Beds, Smoking
  • Superior Twin Room
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Executive Suite
  • Premier Suite

At a glance

Key facts

Hotel size

  • This hotel has 541 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool 1
  • Fitness facilities
Working away
  • Business center
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Atrium Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Best Western Shenzhen Felicity Hotel, Shenzhen’s small print

Also known as

  • Best Western Felicity
  • Shenzhen Best Western Felicity
  • Best Western Shenzhen
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western


Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 190.0 per night

Breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 350 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Shenzhen Felicity Hotel, Shenzhen

Top spots nearby

Recommended by this property

  • Luohu Commercial City (2-minute walk)
  • Luohu Port (5-minute walk)
  • Dongmen Pedestrian Street (15-minute walk)
  • Shenzhen Convention and Exhibition Center (3.3 mi / 5.3 km)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive
  • Shenzhen Station - 1 min walk
  • Shenzhen North Station - 31 min drive
  • Shenzhen Bantian Station - 35 min drive
  • Luohu Station - 4 min walk
  • Guomao Station - 22 min walk
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.2 From 732 reviews

Best Western Shenzhen Felicity Hotel, Shenzhen
Old hotel
The hotel was kind of old. The staff might be doing their best job, but the rooms look kind of aged and they smell. It's right across the train station and a shopping mall. The buffets were very pricey compared to other hotels we have stayed.
Xu, us1 night trip
Best Western Shenzhen Felicity Hotel, Shenzhen
Very Good8.0
Best for discounted price range
Everything thing was good breakfast buffet average to low for Western and fine Chinese
Jonathan, us4 night trip
Best Western Shenzhen Felicity Hotel, Shenzhen
Very Good8.0
Everything you need, little dated
Hotel was for the price after discount worth the stay, there are less expensive but there is a difference between hotels for Chinese and Hotels for Western Visitors. Language!!!!
Jonathan, us6 night trip with friends
Best Western Shenzhen Felicity Hotel, Shenzhen
Very good
Andy, us4 night trip
Best Western Shenzhen Felicity Hotel, Shenzhen
great location, near transportation
great location, near transportation
leopoldo, us2 night business trip

See all reviews

Best Western Shenzhen Felicity Hotel, Shenzhen

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