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Hotel ZaZa Dallas

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Front of property
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Deluxe Room, 2 Double Beds (Parlor) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
In-room dining

Overview of Hotel ZaZa Dallas

VIP Access

Hotel ZaZa Dallas

4.5 star property
Luxury aparthotel with spa, near American Airlines Center

9.2/10 Superb

1,089 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2332 Leonard St, Dallas, TX, 75201

Room options

About this area

What's nearby

  • In Uptown
  • American Airlines Center - 14 min walk
  • Kay Bailey Hutchison Convention Center - 28 min walk
  • Reunion Tower - 33 min walk
  • Dallas Market Center - 41 min walk
  • Dallas World Aquarium - 7 min drive
  • Fair Park - 18 min drive
  • Cotton Bowl - 17 min drive
  • Dallas Zoo - 11 min drive
  • NorthPark Center - 12 min drive
  • Dallas Arboretum and Botanical Garden - 21 min drive

Getting around

  • Love Field Airport (DAL) - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 26 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • West Irving Station - 17 min drive
  • Dallas Union Station - 29 min walk
  • Victory Station - 15 min walk
  • St Paul Station - 18 min walk
  • Deep Ellum Station - 19 min walk
  • Free local area shuttle

Restaurants

  • Morton's Steakhouse - 2 min walk
  • Nobu - 3 min walk
  • The Capital Grille - 4 min walk
  • Fearing's Restaurant - 4 min walk
  • Del Frisco's - 5 min walk

About this property

Hotel ZaZa Dallas

When you stay at Hotel ZaZa Dallas, you'll be within a 10-minute drive of American Airlines Center and Dallas Market Center. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and fusion cuisine is served at Dragonfly, which is open for breakfast, lunch and dinner. There's an outdoor pool and a poolside bar, and apartments get the details right with Egyptian cotton sheets and down duvets. Fellow travellers love the comfortable beds and restaurant. The property is only a short walk to public transportation: Victory Station is 15 minutes away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Property amenities

Beach

  • Beach massages

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 4 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Body scrubs
  • Aromatherapy
  • Thai massages
  • Body treatments
  • Body wraps
  • Hydrotherapy
  • Sports massages
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles
  • Limo/town car service
  • Car not required

Restaurants on site

  • Dragonfly
  • ROOM SERVICE
  • POOLSIDE

Food and drink

  • Fridge

Dining

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 10-40 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Minibar
  • Coffee/tea in a common area
  • Couples dining
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Egyptian cotton sheets
  • Rollaway/extra beds: USD 100 per stay

Bathrooms

  • Shampoo
  • Designer toiletries
  • Dressing gowns
  • Toilet paper
  • Soap
  • Hairdryer

Entertainment

  • 42-inch smart TV with cable/satellite service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Conference centre

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 150.00 per accommodation per stay
  • Welcoming cats and dogs only
  • Deposit: USD 150.00 per stay

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • In the entertainment district
  • In the historical district

Things to do

  • 24-hour fitness centre
  • Health club access nearby
  • Fitness facilities nearby (discounted access)

General

  • 159 rooms
  • 4 floors
  • 2 buildings
  • Built in 2002
  • Mediterranean architecture

Special features

Spa

ZaSpa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

Dragonfly – This poolside restaurant specialises in fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
ROOM SERVICE – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.
POOLSIDE – This restaurant specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 40 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 October to 12 March:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 100 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150.00 per stay
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Covered valet parking costs USD 55 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel ZaZa Dallas
Hotel ZaZa
ZaZa Dallas
Zaza Hotel Dallas
Hotel ZaZa Dallas Dallas
Hotel ZaZa Dallas Aparthotel
Hotel ZaZa Dallas Aparthotel Dallas

Frequently asked questions

Does Hotel ZaZa Dallas offer free cancellation for a full refund?
Yes, Hotel ZaZa Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ZaZa Dallas?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Hotel ZaZa Dallas on 9 February 2023 start from €368, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ZaZa Dallas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel ZaZa Dallas?
Yes, there's an outdoor pool.
Are pets allowed at Hotel ZaZa Dallas?
Yes, cats and dogs are welcome. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel ZaZa Dallas?
Yes. Valet parking costs USD 55 per night. Electric car charging is available.
What are the check-in and check-out times at Hotel ZaZa Dallas?
You can check in from 4 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
What is there to do at Hotel ZaZa Dallas and nearby?
Hotel ZaZa Dallas has a spa and an outdoor pool, as well as a 24-hour fitness centre and access to a nearby health club.
Are there restaurants at or near Hotel ZaZa Dallas?
Yes, Dragonfly offers al fresco dining, fusion cuisine and garden views. Nearby restaurants include Nobu (3-min walk), The Capital Grille (4-min walk) and Fearing's Restaurant (4-min walk).
What's the area around Hotel ZaZa Dallas like?
Hotel ZaZa Dallas is a short 14-minute walk from American Airlines Center and 18 minutes' walk from Dallas World Aquarium. Travellers say that this aparthotel is in a good location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

VICTORIA, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Boutique Beauty!
Fabulous boutique hotel with excellent and friendly staff. Loved the ambiance and appreciated the shuttle service! Restaurant/Bar was great too. We will be back!
Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Jaslyn, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible service. Maids start knocking at 7:30 am
The maids start knocking on the door at 7:30am and continues to try and open door atleast 6 times before check out. I stayed for 3 nights spending 1500-2k and I asked for late check out which was 12:45. I told maid and front desk. After 12:45 I was running 10 mins late. I had 2 more knocks in my door and 2 phone calls telling me to basically get out. I was packing. My good friend in a regular here and always gets the top suites and asked y’all to take care of me and y’all definitely failed. I will be letting him know about my bad experience and he won’t be happy.
Jaslyn, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Pretty but not comfortable
The hotel was pretty, but the bed was not comfortable and the room was hot even though we had the thermostat turned down. Didnt sleep well.
Angelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

cathy, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Very Disappointed
I was so unhappy with our stay. We travel often for business and pleasure and I have to say this was the most disappointing hotel experience. It was decently clean although our bedding was ripped and shower was gross. The hospitality aspect was absolutely missing. We were never greeted walking in or out. The front desk agents were on their phones and hardly looked up to attend to guests. When we asked for simple things like extra towels or where we could locate some water// coffee, it was met with attitude. We do business in Dallas often and would never stay or recommend. Tons of other better properties that make your stay nice. One positive was the valet attendants were always very kind. But Nothing about this hotel we enjoyed.
Mackenzie, 2-night business trip
Verified Hotels.com guest review