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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

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Beach views, open daily
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
Standard Room Two Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Overview of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5 star property
All-inclusive beach property with spa, near Cruise Ship Terminal

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
  • Spa
  • 24/7 front desk
The price is €167
Price available on 04/12/2022
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Beach bar
  • Pool bar
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In South Hotel Zone
  • Cruise Ship Terminal - 7 min walk
  • Bay of Banderas - 43 min walk
  • Malecon - 13 min drive
  • Playa de los Muertos - 19 min drive
  • Nayar Vidanta Golf - 23 min drive
  • Nuevo Vallarta Beach - 33 min drive
  • Playa Mismaloya - 44 min drive
  • Playa Bucerias - 34 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive
  • Free beach shuttle

Restaurants

  • La Vaca Argentina - 9 min walk
  • El oasis Del holi - 10 min walk
  • Pizzeria La Dolce - 10 min walk
  • La Leche - 13 min walk
  • Cafestodo - 14 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

At Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a 10-minute walk of Cruise Ship Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Troje, one of 3 restaurants, offers garden views and serves dinner. A beach bar, a children's pool and a snack bar/deli are other highlights at this all-inclusive property. The helpful staff and location get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Off-site

  • Free beach shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Free beach shuttle
  • Beach volleyball
  • Beach nearby
  • Golfing nearby
  • Whale watching nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Other inclusions

Transport to off-site activities

Spa

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

La Troje – This poolside buffet restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Los Portales Restaurant – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sabores de Mexico – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Cascada Bar – This bar overlooks the pool. Open daily.
Beach Club Sanck Bar – This beachfront bar specialises in international cuisine and only serves light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Spa Beach Club

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer free cancellation for a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Sorry, there's no on-site parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive.
What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge.
Is there an on-site casino at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (2-min drive) is nearby.
What is there to do at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive also has spa services and a garden.
Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views. Nearby restaurants include La Vaca Argentina (9-min walk), el oasis Del holi (10-min walk) and Pizzeria La Dolce (10-min walk).
What's the area around Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive like?
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located near Hotel Zone Beach in South Hotel Zone, a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Puerto Mágico. Travellers love the property's prime location.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Fair

SAUL MARTIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed this property because it made me feel Mexican authenticity even though it was surrounded by other resorts. I really appreciated the staff they were very friendly and helpful. I would recommend this property to others especially if you would like to get a fell for the Mexican culture through this hotel.
Trinity, 5-night family trip
Verified Expedia guest review

2/10 Poor

That hotel was terrible, the room was very old and the air conditioning did not work, the attention of the hotel staff was terrible
Jose Rolando, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Todo me gustó, excepto la playa, la playa estaba muy fea pero pues ahí no se puede hacer mucho supongo
oscar, 2-night trip
Verified Expedia guest review

8/10 Very good

Too many cockroaches
Juan Ramón, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kenneth Vincent, 6-night trip
Verified Expedia guest review

10/10 Exceptional

My family and I spent the first week of August at Hacienda Buenaventura Hotel and we did not wanted to leave. The hotel charm is unique. The service is amazing, everyone works very hard to make their guests' stay unforgettable. Food was fresh and delicious. Drinks were superb. The gardens are so beautiful. Would definitely come back ♥♥♥
Rommel, 6-night family trip
Verified Travelocity guest review

10/10 Exceptional

El personal muy amable te asen sentir muy apreciado como cliente la comida muy aceptable la noche mexicana de el sábado por la noche exelente nosotros si queremos regresar lo unico q creo q deven mejorar es q no tienen variedad de shows por las noches .
Micaela, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

There was really good air conditioning and the property itself was very clean and pretty. The room walls are a bit thin though we could hear some conversations that weren't even loud.
Isabel, 3-night romance trip
Verified Expedia guest review