Choose dates to view prices

Novotel Suites Hamburg City

Photo gallery for Novotel Suites Hamburg City

Exterior
Minibar, in-room safe, desk, blackout curtains
Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains
Superior Suite | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Novotel Suites Hamburg City

UNESCO Sustainable Travel Pledge

Novotel Suites Hamburg City

3.5 star property
City centre hotel within easy reach of Miniatur Wunderland

8.0/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Luebeckertordamm 2, Hamburg, HH, 20099

Room options

About this area

What's nearby

  • In Hamburg-Mitte
  • Miniatur Wunderland - 36 min walk
  • Elbe Philharmonic Hall - 45 min walk
  • Hamburg City Hall - 11 min drive
  • Reeperbahn - 13 min drive
  • St. Pauli Piers - 14 min drive
  • Fish Market - 22 min drive
  • Hagenbeck Zoo - 24 min drive
  • Volksparkstadion - 25 min drive

Getting around

  • Hamburg Airport (HAM) - 14 min drive
  • Hasselbrook Station - 4 min drive
  • Hamburg Central Station - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 14 min walk
  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Berliner Tor Station - 7 min walk
  • Lubecker Street U-Bahn - 8 min walk

Restaurants

  • Iranisches Molana - 6 min walk
  • Lades - 6 min walk
  • Kebap Salonu Urfa - 6 min walk
  • Loving Hut - 7 min walk
  • L'Amira - 7 min walk

About this property

Novotel Suites Hamburg City

Novotel Suites Hamburg City puts you 1.9 mi (3 km) from Miniatur Wunderland and 2.3 mi (3.6 km) from Elbe Philharmonic Hall. Guests can visit the fitness centre for a workout, and freebies such as WiFi and wired Internet are added perks. Also, this hotel is 2.4 mi (3.8 km) from Reeperbahn and 5.6 mi (9 km) from Hagenbeck Zoo. Fellow travellers like that it's only a short walk to public transportation: Lohmuhlenstrasse U-Bahn is steps away and Berliner Tor Station is 7 minutes.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 185 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 19 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Sailing nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.00 for adults and EUR 8 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 19 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Suite Novotel Hamburg City
Suite Novotel Hotel Hamburg City
Suite Novotel Hamburg City Hotel Hamburg
Suitehotel Hamburg
Novotel Suites Hamburg City Hotel
Novotel Suites Hamburg City
Novotel Suites Hamburg City Hotel
Novotel Suites Hamburg City Hamburg
Novotel Suites Hamburg City Hotel Hamburg

Frequently asked questions

Does Novotel Suites Hamburg City offer free cancellation for a full refund?
Yes, Novotel Suites Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Suites Hamburg City?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Novotel Suites Hamburg City on 22 Dec 2022 start from $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Suites Hamburg City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Suites Hamburg City?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night.
Is parking offered on site at Novotel Suites Hamburg City?
Yes. Self-parking costs EUR 19 per night.
What are the check-in and check-out times at Novotel Suites Hamburg City?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Suites Hamburg City?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
What is there to do at Novotel Suites Hamburg City and nearby?
Have fun with nearby activities such as cycling and sailing. Novotel Suites Hamburg City also has a fitness centre.
Are there restaurants at or near Novotel Suites Hamburg City?
Yes. Nearby restaurants include Iranisches Molana (6-min walk), Lades (6-min walk) and Kebap Salonu Urfa (6-min walk).
What's the area around Novotel Suites Hamburg City like?
Novotel Suites Hamburg City is in Hamburg-Mitte, a short 1-minute walk from Lohmuhlenstrasse U-Bahn and 15 minutes' walk from Moenckebergstrasse. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

The washroom/toilet set up is bad.
Trang, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff is very friendly and polite. Hotel was very clean and provided a bright sitting area for breakfast and lounging.
Suzanne, 2-night family trip
Verified Expedia guest review

8/10 Very good

Staff friendliness, ease of getting around Hamburg, central location and early/late checkin/checkout.
Peter, 1-night trip
Verified Expedia guest review

8/10 Very good

Hotel was ok. Just felt that they restrict one bottle of water for three guests for the entire stay was not good.
Sue, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in a fantastic location
I’ve stayed here before. Great location for U-Bahn and Central Station. Also for the shopping areas, bars, cafes and restaurants, the lakes.... Very friendly and helpful staff. Very large rooms with bath & shower, television, kettle, fridge & microwave. Very clean and comfortable, quiet and great views for the 15th floor
Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hye Yun, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 1-night family trip
Verified Hotels.com guest review