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1 room, 2 adults

Novotel Suites Hamburg City, Hamburg

3.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Luebeckertordamm 2, Hamburg, HH, 20099, Germany

3.5-star hotel with restaurant, near Miniatur Wunderland
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Very Good8.0
Great location
Great room
Very comfortable
Breakfast can be improved
458See all 458 reviews
From 1,398 reviews

TripAdvisor Traveller Rating

Novotel Suites Hamburg City, Hamburg

from $81
  • Superior Suite
  • Superior Suite
  • Standard Suite

What’s around Novotel Suites Hamburg City, Hamburg


  • In Saint Georg
  • Miniatur Wunderland - 38 min walk
  • Hamburg Dungeon - 38 min walk
  • Elbe Philharmonic Hall - 43 min walk
  • St. Michaelis Church - 43 min walk
  • Moenckebergstrasse - 21 min walk
  • Hamburg City Hall - 27 min walk
  • Hamburg Wholesale Market - 31 min walk

Getting around

  • Hamburg (HAM) - 23 min drive
  • Hamburg Central Station - 17 min walk
  • Hasselbrook Station - 7 min drive
  • Hamburg Dammtor Station - 10 min drive
  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Berliner Tor Station - 7 min walk
  • Lubecker Street U-Bahn - 8 min walk
  • Self parking (surcharge)

About Novotel Suites Hamburg City, Hamburg

Suites with kitchenettes and free WiFi, near the riverside

South of the River Alster

Suite Novotel Hamburg City is a 10-minute walk from the Alster river and 10 minutes by car from HafenCity on the River Elbe. It's a 5-minute walk to Lohmühlenstrasse U-Bahn Station, and you can reach Hamburg Hauptbahnhof, the main train station, in 20 minutes on foot.

The hip Karolinen quarter

In 2 U-Bahn stops you'll arrive at Jungfernstieg, a promenade where you can pick one of many boat tours of the Alster river. In the Karolinen quarter, indie fashion designers have set up shop next to cozy cafés - it's a 20-minute U-Bahn ride away.

Free massage, 24-hour gym

The fitness center is open 24 hours, and you can treat yourself to a free Amma massage on Thursday evenings. In addition to a daily breakfast, there's a 24-hour Boutique Gourmand self-service station to stock up on snacks, and a bar serving drinks in the evening.

Free WiFi and movies

All 185 hotel suites include a kitchenette with a fridge, a microwave, a kettle, and a coffeemaker. Your suite will have a minibar with a bottle of free water, free WiFi, helping you stay connected while traveling, and the flat-screen TV has satellite channels and on-demand movies.

At a glance

Key facts

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 17 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Sailing nearby
Working away
  • 24-hour business center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2002
  • Elevator/lift
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Novotel Suites Hamburg City, Hamburg’s small print

Also known as

  • Suite Novotel Hamburg City
  • Suite Novotel Hotel Hamburg City
  • Suite Novotel Hamburg City Hotel Hamburg
  • Suitehotel Hamburg
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City


Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 12 per night

Rollaway beds are available for EUR 25.0 per night

Buffet breakfast is offered for an extra charge of EUR 15.00 for adults and EUR 3,00 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.0 From 458 reviews

Novotel Suites Hamburg City, Hamburg
Very Good8.0
Family of 4 in Hamburg.
The service was great, facilities were very clean, beds were comfortable (room was a little cramp for 4) the shower pressure and tub size was amazing. I recommend including breakfast. It was good and worth it. There was a little wear and tear in room. The fridge and AC in room needed much improvement. Gym is unimpressive but overall would definitely recommend this hotel for anyone planning to spend time in Hamburg. It’s a very exotic neighborhood with a variety of restaurants right on the street of hotel.
E. Alix, usFamily trip
Novotel Suites Hamburg City, Hamburg
Unresponsive front desk
Front desk is non responsive to service issues. As an example air conditioner needs adjustment —-No respond. two more bottles of water please—-asked three times. response I will talk to my co worker
dave, usFamily trip
Novotel Suites Hamburg City, Hamburg
Very Good8.0
Pretty good.
The room was older, but clean. There was water damage on some of the walls near faucets. But generally an OK experience.
A Traveler, us2 night family trip
Novotel Suites Hamburg City, Hamburg
Very Good8.0
ahmad, us5 night business trip
Novotel Suites Hamburg City, Hamburg
Noisy street hotel
We stayed in Novotel Suite Hannover for one night & it was amazing & on the way back we stay over night in Novotel suites in Hamburg expected same like in hannover city. The hotel was nice. Inside is big enough for 4 people (3 adulta and 1-7yo- kid). We parked on the Novotel parking area. Smells like toilet (pee).But inside the hotel is nice. We stayed on the second floor room #200something. The AC didn't work n my husband called the receptionist ask how to turn the AC on& she said they turn the whole building with heater so the AC didnt work. So since we have 4 people in the room it was hot so we decided open the windows and guess what it was sooooo noice with the traffic a whole night. We tried to sleep because we have to leave early than ignored the noisy traffic. Then between 5am to 5.30am the dump truck came it was horrible noise and i tooks 10 minutes i think... then another trash truck came in at 6.30ish. We slept at 11.30pm and woke up at 5am. Our plan leave the hotel at 10 it didn't happen since everybody awake we left the hotel at 7.30 and drive all the way to Denmark. It was not good experience. We totally disappointed. Then we paid the parking area the front desk lady said parking is €14 and we paid €18 from 8pm to 8am.. thats not a big problem i know parking is very expensive in Europe. I dont think we will stay again in that noisy hotel during the winter. The good thing in that hotel is close with bakery. Just cross the street there is a good baker
A Traveler, ie1 night family trip

See all reviews

Novotel Suites Hamburg City, Hamburg

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