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Best Western Royal Plaza Hotel & Trade Center, Marlborough

3 stars3 stars
181 Boston Post Rd WMarlboroughMA01752United States of America, 866-925-8648
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Good3.8 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Service
Fantastic service
197See all 197 Hotels.com reviews
From 697 reviewsTripAdvisor Traveller Rating

Best Western Royal Plaza Hotel & Trade Center, Marlborough

Hotel Info: 866-925-8648

from $109
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed
  • Standard Double Room
  • Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Accessible, Bathtub
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Suite, 1 King Bed, Refrigerator
  • Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 431 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Best Western Royal
  • Best Western Royal Plaza Hotel & Trade Marlborough
  • Best Western Royal Plaza Hotel And Trade Center
  • Marlborough Best Western
  • Best Western Royal Plaza Hotel Trade Center Marlborough
  • Best Western Royal Plaza Hotel Trade Center
  • Best Western Royal Plaza Trade Center Marlborough
  • Best Western Royal Plaza Trade Center
  • Best Western Royal Hotel
  • Best Western Royal Plaza
  • Best Western Royal Plaza Hotel
  • Best Western Royal Plaza Hotel Marlborough
  • Best Western Royal Plaza Marlborough
  • Royal Best Western
  • Royal Plaza Hotel
  • Best Western Marlborough

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 18.00 per stay

Pets are allowed for an extra charge of USD 25.00 per pet, per stay

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Meeting rooms 22
  • Conference space size (feet) - 22,000
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Zacharys Restaurant - This restaurant serves breakfast, lunch, and dinner.

All Stars Bar and Grill - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Best Western Royal Plaza Hotel & Trade Center, Marlborough’s small print

Also known as

  • Best Western Royal
  • Best Western Royal Plaza Hotel & Trade Marlborough
  • Best Western Royal Plaza Hotel And Trade Center
  • Marlborough Best Western
  • Best Western Royal Plaza Hotel Trade Center Marlborough
  • Best Western Royal Plaza Hotel Trade Center
  • Best Western Royal Plaza Trade Center Marlborough
  • Best Western Royal Plaza Trade Center
  • Best Western Royal Hotel
  • Best Western Royal Plaza
  • Best Western Royal Plaza Hotel
  • Best Western Royal Plaza Hotel Marlborough
  • Best Western Royal Plaza Marlborough
  • Royal Best Western
  • Royal Plaza Hotel
  • Best Western Marlborough

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 18.00 per stay

Pets are allowed for an extra charge of USD 25.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 197 reviews

Best Western Royal Plaza Hotel & Trade Center, Marlborough
Excellent4.0 / 5
Do you hire angry waitresses on purpose?
While the room was clean and comfortable, it was a little strange being given a room designed for handicapped people when this was not requested. The handle on the sliding door was near broken and the lock did not function at all, which normally wouldn't be as big of a deal, but when compared to the updated/remodeled rooms was a bit of a disappointment. The heater in the room was probably built in 1973 and doesn't seem like it's worked since the mid 80's. It was rather cold in the room and we seemed to have no way to adjust the temperature. Overall though the room wasn't that bad, though I don't know that it was worth the price of the stay. The real issue we experienced was with the service at the restaurant/bar in the hotel. Not a single server was anything more than mediocre. Everyone seemed quite angry to have to work, and I'm not sure if this was due to there not being enough help during the weekend of a huge event, or if it's just management's policy to hire some of the angriest and most miserable looking people they could find. This was absolutely the most disappointing aspect of what was otherwise a pleasant weekend.
2 night trip with friends
Best Western Royal Plaza Hotel & Trade Center, Marlborough
Outstanding5.0 / 5
Great location and reasonable priced
The hotel in general is very nice, well kept and has very friendly staff. The only negative part of my stay, and this was not the hotels fault, was there were two major groups staying there at the time, so it was very busy. One of the groups was associated with a kids hockey tournament. I can't recall encountering so many kids whose parents basically let them run loose and unsupervised throughout the hotel. They rode elevators constantly, often making sure to hit every floor for no reason; constantly running throughout the hotel, etc. Had I known about this gathering, I most likely would have chosen elsewhere. If I were to stay at this hotel again, I would certain ask whether they were hosting any large groups/gatherings before making reservations.
5 night business trip
Best Western Royal Plaza Hotel & Trade Center, Marlborough
Outstanding5.0 / 5
Gest place to stay
The hotel staff was very friendly, including those in the breakfast restaurant. Front desk was helpful. Room was comfy.
2 night family trip
Best Western Royal Plaza Hotel & Trade Center, Marlborough
Good3.0 / 5
Will give it a third try for balance.
We have stayed here before and had a wonderful experience. We decided to return for that reason this past weekend. Unfortunately, we were placed in a room that had broken furniture. Not just one piece but three pieces of furniture was broken; such as, missing doors, drawers hanging and one that wouldn't close. The room had not been cleaned. There were pens and tissue left on the floor from previous occupants. As I stated, we have stayed here before and did not experience this disarray in the other room. We also asked for extra pillows because the size of their current pillows are smaller than what I believe is a standard size. The breakfast is nice with an attentive waitstaff. Other than the room the property appears clean.
1 night romance trip
Best Western Royal Plaza Hotel & Trade Center, Marlborough
Excellent4.0 / 5
John at the front desk was a major help. His info was perfect for touring the area. The staff was very helpful about almost everything we needed. We made a request, and it wasn't taken care of until we called at midnight upon our return. The rooms need a remodel, they are showing age. Jeff in Zachery's was an extreme delight. He was very helpful with our request, and he went above and beyond for us. We totally appreciated his hard work.
5 night business trip

See all reviews

Best Western Royal Plaza Hotel & Trade Center, Marlborough

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