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Occidental Cozumel - All Inclusive, Cozumel

4-star4 stars
Km 16.6 Carretera Sur, El CedralSan Francisco, Palancar, CozumelQROO77600Mexico
Secluded family beach resort in Latin America
  • Free parking
Beautiful beach
Great location
Fantastic service
Food is all right
259See all 259 reviews
From 5,124 reviewsTripAdvisor Traveller Rating

Occidental Cozumel - All Inclusive, Cozumel

from $246
  • Deluxe Room (2 adults)
  • Deluxe Single Room
  • Deluxe Room (3 adults)
  • Deluxe Room (2 adults + 1 child)
  • Deluxe Room (2 adults + 2 children)
  • Deluxe Room (3 adults + 1 child)
  • Deluxe Concierge, 2 adults
  • Deluxe Single Room (Concierge)
  • Deluxe Concierge, 3 adults
  • Deluxe Concierge, 2 adults + 1 child
  • Deluxe Concierte, 2 adults + 2 children
  • Deluxe Concierge, 3 adults + 1 child
  • Deluxe Room (Romance)
  • Deluxe Single Room (Romance)
  • Deluxe Room (Romance 3 adults)
  • Deluxe Romance 2 adults + 1 child
  • Deluxe Romance, 2 adults + 2 children
  • Deluxe Romance, 3 adults + 1 child
  • Royal Room (Level Luxury)
  • Royal Single Room (Level Luxury)
  • Royal Level Luxury, 3 adults
  • Royal Level Luxury, 3 adults + 1 child
  • Royal Level Luxury, 2 adults + 2 children
  • Royal Level Luxury, 2 adults + 1 child
Want more choice? Check out our other properties in Cozumel.

At a glance

Key facts

Hotel size

  • This hotel has 247 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed



  • Free self parking

Other information

  • All-inclusive (gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Nightclub
  • Sauna
  • Billiards or pool table
Working away
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 11
  • ATM/banking
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours


On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Occidental Cozumel - All Inclusive, Cozumel’s small print

Also known as

  • Cozumel Grand Occidental
  • Occidental Grand Resort All Inclusive
  • Occidental Cozumel Resort
  • Occidental Resort
  • Occidental Grand Cozumel Hotel
  • Occidental Cozumel All Inclusive
  • Occidental Grand Cozumel
  • Occidental Grand Cozumel All Inclusive
  • Grand Cozumel
  • Grand Occidental Cozumel
  • Occidental Cozumel
  • Occidental Grand Cozumel Hotel Cozumel
  • Occidental Grand Hotel Cozumel
  • Occidental Grand Cozumel Resort All Inclusive

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Occidental Cozumel - All Inclusive, Cozumel


  • On the beach
  • Paradise Beach (39-minute walk)
  • Nachi Cocom Beach Club & Water Sport Center (12-minute walk)
  • San Francisco Beach (21-minute walk)
  • Mr. Sancho's Beach Club (26-minute walk)
  • Playa Mia Grand Beach and Water Park (26-minute walk)
  • Palancar Beach (35-minute walk)
  • Paseo El Cedral Reef (36-minute walk)

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 24-min drive
  • Free self parking

Recent reviews

Good 7.4 From 259 reviews

Occidental Cozumel - All Inclusive, Cozumel
Great Resort In Cozumel
This is a really beautiful resort, well maintained and clean. I went with my mother who is in a wheelchair. I was able to get everywhere with ease. We paid a little extra for the concierge level, which gave us much better room placement (building 18) but the only accessible rooms are at the other end of the resort. It would be nice to have a few toilet bars in the higher number buildings. The food at the buffets was just fine, and all the specialty restaurants were exceptional. All of the staff was really friendly and helpful. I loved the lunch buffet at the beach, it was so beautiful. The fire show was spectacular and you should go to it if you are there in a Friday night. The pool activities are a lot of fun led by Jesus, who is a riot! I also loved the Popsicle's that were passed out by the beverage gals. The sand and beach is really nice with plenty of chairs. I also found the snorkeling right in the swimming area to be very good, lots and lots of fish (take some bread from the buffet to feed them, they expect it). Adult pool has about 5 iguanas that bask in the sun all day and do come really close to you, like onto your lounge chair, so it you are scared of things, don't hang out there. I am not scared of things so it wasn't a bother to move. There is also a large group of coati mundi's that have lots of antics around the pool that are really fun to watch.
Jennie, us7 night trip
Occidental Cozumel - All Inclusive, Cozumel
Awful hotel to stay
Extremely disappointed with this hotel. I have no issues with the employees, they're just doing their jobs but I'll nvr go back or refer anyone I know to this property or it's sister property. Was almost nothing to at nights, food was mostly poor quality, we had to pay for awful internet service and only 1 person could be connected to the internet at a time
Petra, us3 night family trip

See all reviews

Occidental Cozumel - All Inclusive, Cozumel

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