Hotel Charlemagne

Photo gallery for Hotel Charlemagne

Primary image
Terrace/patio
Terrace/patio
View from room
Premium bedding, desk, blackout drapes, soundproofing

Overview of Hotel Charlemagne

Hotel Charlemagne

4.0 star property
4-star hotel with restaurant, near Lyon Confluence Shopping Center

8.0/10 Very Good

639 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is $71
Price available on 9/4/2022
Map
23 Cours Charlemagne, Lyon, Rhone, 69002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Lyon City Centre
  • Bellecour Square - 21 min walk
  • Massif Central - 1 min drive
  • Lyon Confluence Shopping Center - 2 min drive
  • Confluence Museum - 4 min drive
  • Lyon National Opera - 16 min drive
  • Tete d'Or Park - 7 min drive
  • Eurexpo Lyon - 31 min drive
  • Groupama Stadium - 36 min drive

Getting around

  • Saint-Exupery Airport (LYS) - 32 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 54 min drive
  • Lyon Perrache Station - 4 min walk
  • Oullins Station - 5 min drive
  • Lyon Jean Mace Station - 22 min walk
  • Suchet Tram Stop - 2 min walk
  • Sainte-Blandine Tram Stop - 3 min walk
  • Montrochet Tram Stop - 10 min walk

About this property

Hotel Charlemagne

Hotel Charlemagne puts you 1.1 mi (1.8 km) from Bellecour Square. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out La Bibliothèque, which serves French cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Suchet Tram Stop is steps away and Sainte-Blandine Tram Stop is 3 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 80-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

La Bibliothèque - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Mélèze - Onsite bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne
Hotel Charlemagne Lyon
Hotel Charlemagne Hotel
Hotel Charlemagne Hotel Lyon

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very Good

Yasushi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastique
Superbe hotel et personnel très gentil. Extra agréable et propre.
Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place and very helpful staff
staff very helpful, good location, close to tram,
Ruben, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not great at all
This is not a 4 star hotel whatsoever, it's a hotel purely targeted towards conferences. We were shooed away from the coffee bar area when ordering a coffee so that the conference group could use the space. Really dirty, worn, tired hotel. Area not great, near a business centre but that's it. We had a few unfortunate incidents and when I raised them with manager Anita, she dismissed me. Her arrogance and lack of customer service was appalling. There are much areas and hotels to stay at in Lyon. This hotel is incredibly overpriced for what you get
Alicia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amber, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kyriacos, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great location, excellent transportation and helpful staff. Only issues were unsafe showers (difficult entry and no grab bars) and small lifts.
Gary, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing. I had a medical emergency and they were attentive, helpful and knowledgeable. Amazing response. Never write reviews but cannot say enough good things about the staff. Our room was a bit small but typical for Europe. Given all the other positives including reasonable cost it's a great place to stay. Great bakery across the street too!
Mark, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gem
Lovely staff at this hotel who make you feel welcome and relaxed. Comfortable clean room. Would definitely stay again.
Lisa, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Dated property with very small room. Location not within walking distance of main sites. Pedestrian tunnel under station near the hotel full of homeless. Would not stay here again.
SERGIO, 3-night romance trip
Verified Expedia guest review