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Homewood Suites Southwind - Hacks Cross, Memphis

3 stars
3583 Hacks Cross RdMemphisTN38125United States of America, ‏‎800-491-6126
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Excellent4.0 / 5
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
Cleanliness
Dirty
54See all 54 Hotels.com reviews
From 317 reviewsTripAdvisor Traveller Rating

Homewood Suites Southwind - Hacks Cross, Memphis

Hotel Info: 866-539-8117

from $134
  • Bedroom Dlx Suite 2King
  • Studio Suite King
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Twin Room
  • Suite, Non Smoking
  • Two Queen Beds, Non-Smoking, Accessible
  • Bedroom Suite King
  • Studio, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Hacks Cross
  • Homewood Suites Hacks Cross
  • Homewood Suites Southwind
  • Homewood Suites Southwind Hacks Cross
  • Homewood Suites Southwind Hacks Cross Hotel
  • Homewood Suites Southwind Hacks Cross Hotel Memphis
  • Homewood Suites Southwind Hacks Cross Memphis

Optional extras

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
Working away
  • Business center
  • Meeting rooms 3
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2002
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

Homewood Suites Southwind - Hacks Cross, Memphis’s small print

Also known as

  • Hacks Cross
  • Homewood Suites Hacks Cross
  • Homewood Suites Southwind
  • Homewood Suites Southwind Hacks Cross
  • Homewood Suites Southwind Hacks Cross Hotel
  • Homewood Suites Southwind Hacks Cross Hotel Memphis
  • Homewood Suites Southwind Hacks Cross Memphis

Optional extras

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 54 reviews

Homewood Suites Southwind - Hacks Cross, Memphis
Excellent4.0 / 5
Memorial Day weekend travel to Memphis
The service and room was great. However the property could have been cleaner with paying attention to hand prints all on windows, dirty rugs and carpet at entry and elevator. The pool needed cleaning and the flower beds needed attention. The front desk personnel was friendly and helpful. The neighborhood was a crowded and congested.
2 night family trip
Homewood Suites Southwind - Hacks Cross, Memphis
Excellent4.0 / 5
Ice machine had no ice, had to call four times for extra towels & they didnt honor my aaa discount
2 night romance trip
Homewood Suites Southwind - Hacks Cross, Memphis
Fair2.0 / 5
Hotel wasn't concerned about issues
We were in Memphis for a soccer tournament. I booked the room for 2 nights. They didn't clean my room or bring fresh towels or toiler paper the whole time I was there. When I called guest services they acted like it was no big deal. The coffee pot in my room was broke and the breakfast they had available consisted of sausage links and dry eggs that looked like they were left over from the day before.
2 night family trip
Homewood Suites Southwind - Hacks Cross, Memphis
Excellent4.0 / 5
spring break family vacation
It was enjoyable. Air went out but they came and fixed it in a resonance time.Dint like the fact that the rooms wear divided from main lobby
3 night family trip
Homewood Suites Southwind - Hacks Cross, Memphis
Good3.0 / 5
check in was at midnight due to no rooms ready
I arrived at hotel around 8:30 pm and was told that the rooms were not ready and I asked when check in is. He told me 3pm. So, I asked if I could get somewhere to lay down. I had a very bad cold and fever and needed to rest. He said there was nothing he could do. I went into the back of lobby area and laid down on a couch in the back. Close to midnight I was finally able to get into a room. Where I took a shower and went to lay down. I called down to desk to see if I could get a later checkout so I could get some rest because of my inconvenience and they said I could not. When I woke up I asked the front desk once again and explained what happened the night before and she told me she could not give me a late checkout. If I was able to check in at 3pm when I was supposed to arrive and had to wait until midnight to get into a room, why would they not give me the convenience of letting me sleep a little bit longer. I was appalled.
1 night business trip

See all reviews

Homewood Suites Southwind - Hacks Cross, Memphis

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